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Reed Smith Value Added Services
- 1. + Adding value. Additional free and low cost services.
- 2. 2Adding Value, Reed Smith An innovative approach that adds genuine value At Reed Smith we understand that great relationship management involves much more than the provision of legal advice. It is also about taking the time to get to know your business and you as individuals, using our expertise and contacts to help you grow and achieve your goals. This is what we mean by added value. We provide a range of low or no cost additional services that will help to deliver that growth, maximise the capabilities of your own staff and improve the way our teams work together. Through our value added services, we can: + Understand and meet your needs more effectively. + Provide cost efficiency. + Give you the knowledge you need. + Empower your people. + Work together more effectively.
- 3. 3Adding Value, Reed Smith How can Reed Smith Add Value to you? Pro bono partnerships Use our facilities 24 hour global business Access to our resources Information support Strategy assistance Staff Lawyers Bespoke fee structures Management data 01 03 05 02 04 Hard and soft skills Graduate LPC secondments Peer expertise TRAINING OPERATIONS Dedicated relationship partner General Counsel expertise Secondments RELATIONSHIP MANAGEMENT KNOWLEDGE COST RECIPROCITY
- 4. 4Adding Value, Reed Smith Understanding and meeting your needs more effectively + A dedicated relationship partner We recognise the need to quickly get to know and understand your business and sector. To ensure this, we provide you with a dedicated Client Relationship Partner with whom you can build a personal rapport. This is your own dedicated central point of contact in addition to the usual contact you have with Reed Smith, who will have overall responsibility for the relationship. + Instant advice Selected key clients can enjoy a dedicated hotline to enable them to obtain quick and free advice on prospective matters or general legal issues, without charge for a specified time. + Secondees who deliver success To be determined on a case by case basis, we can offer you the option of a Reed Smith secondee to provide temporary on-site support, bolster teams, or provide specialised expertise. The quality of our secondees comes guaranteed. + A pool of expertise For selected clients, we are able to provide access to our exclusive Reed Smith General Counsel (RSGC) group. This unique panel of highly experienced former General Counsels is available for consultation. Our RSGCs hail from multi-billion-pound companies and possess an outstanding record of results. The RSGC group can advise on a broad range of issues including board preparation, crisis counselling, corporate governance, managing outside counsel and/or structuring and managing the inside legal functions. Additionally, if you just want to discuss an idea, RSGC can be an invaluable resource.
- 5. 5Adding Value, Reed Smith Giving you the knowledge you need + Use our resources Should you need to embark on any legal research, we are able to offer free access to our knowledge management experts and access to our collection of practitioners texts, law reports and journals. You can also receive our daily in-house legal updates. + Information support We will gladly provide advice on information, resource management and research methodology, effectively managing internal information services to help ensure the best value for money and access to the most suitable resources. Determining the best knowledge management strategy, that allows for future growth potential, can be a challenging process. Our knowledge management team can provide consulting services to your legal teams to help you develop and meet long-term visions and short-term goals.
- 6. 6Adding Value, Reed Smith Providing cost efficiency + Low cost quality Companies have been forced to become leaner and more efficient, and are facing enormous pressures to control and predict outside costs, including legal fees. We have more than 40 carefully selected Reed Smith Staff Lawyers who offer certain types of advice at a low cost. These Staff Lawyers can dramatically reduce your costs whilst maintaining high quality, and allow us to offer creative alternative fee arrangements. Our supervised Staff Lawyers are involved in a variety of projects, from consumer lending disputes and responding to government investigations to handling property disputes and tax assessment appeals. + Fees designed for you We have invested in a specialist in-house pricing team that helps design and implement bespoke pricing structures which suit individual clients. The key to creating a successful pricing arrangement is understanding your needs. Approximately 30% of Reed Smiths current matters involve alternative fees or value-based pricing arrangements.
- 7. 7Adding Value, Reed Smith + Measurably better Many firms profess to be using Legal Project Management, but Reed Smith actually does. We apply a disciplined approach to budgeting and work plan development, and a commitment to actively monitoring and managing each of your matters using real-time financial reporting, using cutting-edge technology. At the outset of each matter, you will receive a detailed budget and matter work plan, or process map. We will then measure budget and work plan performance down to the task level on a real-time basis. Our extranet, ouRSite, delivers a state-of-the art case-management system that allows access to any document, billing information and other matter-related information. You will be able to drill down and access work products, and instantly assess the status of a matter enabling you to determine how we are progressing against budget. + Preferred providers To strike the optimal balance between costs and quality, we work with lower-cost service providers to assist with document collection, review and production, as well as on due diligence and contract reviews. Throughout the course of an engagement, we can monitor the hours it takes to perform certain tasks, the percentage of completed work, timekeeper staffing levels and other valuable metrics. Any issues can be addressed proactively and immediate action can be taken.
- 8. 8Adding Value, Reed Smith Empowering your people + Bespoke training Our curriculum of technical legal training can be tailored to suit your teams needs. We can also arrange access to a wide variety of online technical legal learning to enable your teams to revise or enhance their knowledge in core areas. Our training includes much sought after soft skills as well as legal technical seminars at no cost and thereby saving you a significant amount of money in training costs. Before our UK graduates join us, they complete an enhanced Legal Practice Course which requires them to work on a real-life commercial project for our clients. This means we can can offer you a graduate team as a valuable free resource, deployed to research issues and provide business analysis you may not otherwise have the capacity to undertake. This is a unique offering exclusively offered by Reed Smith. In association with Cambridge University Executive Education, we have created a cross business sector learning group for senior staff members and key London clients. The aim is to create a regular professional development opportunity for senior business leaders to meet with peers and discuss practical solutions to common challenges. We can work with you to create bespoke training events which we can deliver with you or facilitate a meeting with our preferred external suppliers.
- 9. 9Adding Value, Reed Smith Working together more effectively + Doing good Pro bono and corporate social responsibility efforts are part of the fabric of our firm. We proudly partner with many of our clients on volunteering, diversity and inclusion and pro bono initiatives. We have found this to be an excellent way to partner with our clients. It is both enjoyable and immensely rewarding. + Access to Reed Smith office facilities Subject to availability, we are able to offer you access to our state of the art office facilities in London, use of our meeting rooms and access to our secretarial resources on an ad hoc basis. + Reciprocity Reciprocity with our clients is very important to us. We will always try to help our clients not just in the capacity as a trusted advisor but where we can consider referring any business to them, we will. We make it a priority to add value to you by way of business referrals. We understand we can only do this if we have a fundamental understanding of your business. If we already do not know your business, it will be a key relationship priority to do this. We have developed a 24/7 Business Centre with full global support capability. This means both cost savings and a quicker turnaround time on your documentation.
- 10. 10Adding Value, Reed Smith Reed Smith is a global law firm with more than 1,800 lawyers in 25 offices throughout Europe, the Middle East, Asia and the United States. Founded in 1877, the firm represents leading international businesses, from FTSE 100 corporations to mid-market and emerging enterprises. Our lawyers provide litigation and other dispute resolution services in multi-jurisdictional and high-stake matters, deliver regulatory counsel and execute a full range of strategic domestic and cross-border transactions. Reed Smith is a pre-eminent adviser to clients across a range of industries including financial services, life sciences, health care, energy and natural resources, advertising, technology and media, shipping, real estate, manufacturing and education. For more information please visit www.reedsmith.com
- 11. 11Adding Value, Reed Smith The Reed Smith geographic footprint + Europe London, Paris, Munich and Greece + Middle East Abu Dhabi and Dubai + Asia Hong Kong, Beijing, Shanghai, Singapore and Kazakhstan + U.S. New York, Chicago, Washington D.C., Los Angeles, San Francisco, Philadelphia, Pittsburgh, Houston, Princeton, N. Virginia, Wilmington, Silicon Valley, Century City and Richmond