The document discusses how companies can build resilience. It notes that resilient companies are better able to withstand shocks by having lower impact, faster recovery, and greater recovery. It identifies four key ways for companies to build resilience: 1) Conduct environmental scanning, develop future scenarios, and contingency plans to prepare for uncertain environments (VUCA readiness). 2) Build redundancies and diversify operations and revenue streams to increase agility. 3) Strengthen the brand to be important to consumers. 4) Foster a strong sense of community purpose to motivate employees.
2. The pandemic has shown the
importance of resilience for
companies
3. A resilient company performs better in three
stages of a shock
1) Lower
Impact 2) Faster
Recovery
3) Greater
Recovery
Shock
Source: BCG Henderson Institute
8. (4) Purpose: Be a community-centric company, higher
sense of purpose, your employees will respond with
more drive, more agilityand flexibility
9. In summary: How do you build resiliency?
1. VUCA Readiness
Environment
Scanning
Long-term
Scenarios
Contingency Plans
2. Agility
Redundant Systems
with no single-point
failure
Operational and
Revenue Diversity
Modularity
3. Brand Strength
Be important to your
consumers and
customers
4. Purposiveness
Companies with a
stronger
community-linked
purpose, have
employees with a
stronger drive,
more willingness to
act and change