Rep error

Oct 20, 20140 likes136 views

Error

วันที่ 19 มิถุนายน 2556
ปัญหา : เข้าหน้า weblogic ของ sbconsole และหน้า portal ไม่ได้
สาเหตุ : เพราะพื้นที่ backup เต็มทาให้การทางานของ backup ค้าง จึงทาให้ไฟล์ archive log ที่ต้องถูกลบ
อัตโนมัติในทุกๆวัน ไม่ถูกลบออกไป (ปัญหา log error)
แก้ปัญหา :
1. ลบไฟล์ archive log ออกด้วยตัวเอง (manual)
2. คุณสารพลจาก yip in soi เข้ามาแก้ปัญหาโดย
2.1 ลบ trace file ออก (trace file คือ ไฟล์ที่เก็บ event สาคัญๆไว้ เวลามีปัญหาจะเอาไฟล์เหล่านี้ ให้ oracle ไปดู)
2.2 เพิ่ม memory 5GB โดยการโยกจากเครื่อง UAT server มาให้เครื่อง DB server
- จากเดิม เครื่อง UAT server มี memory 16GB โยกให้ DB server เหลือ 11GB
- เครื่อง DB server ได้รับมา 5GB เป็น 10GB

วันที่ 10 กรกฎาคม 2556
ปัญหา : เข้าหน้า portal ไม่ได้
สาเหตุ : เพราะพื้นที่ backup เต็มทาให้การทางานของ backup ค้าง จึงทาให้ไฟล์ archive log ที่ต้องถูกลบ
อัตโนมัติในทุกๆวัน ไม่ถูกลบออกไป (ปัญหา log transaction)
แก้ปัญหา :
1. ลบไฟล์ archive log ออกด้วยตัวเอง (manual)
2. ลบ trace file ออก (trace file คือ ไฟล์ที่เก็บ event สาคัญๆไว้ เวลามีปัญหาจะเอาไฟล์เหล่านี้ให้ oracle ไปดู)
3. คุณสารพลจาก yip in soi เข้ามาแก้ปัญหาโดย
3.1 ลบไฟล์ backup ที่ค้าง แล้วรัน backup ใหม่
3.2 แก้ policy จากที่ให้เก็บ backup ไว้ 7 วัน เหลือแค่ backup 2 วัน
หมายเหตุ :
1. พื้นที่ในการ backup ปัจจุบันใช้พื้นที่ของ root ถ้าพื้นที่ของ root เต็ม มีความเสี่ยงทาให้ระบบ down ได้ 2. การแก้ปัญหาระยะยาว ควรหาพื้นที่ backup ใหม่ ที่ไม่เกี่ยวข้องกับ database และ root
3. backup จะเก็บ datafile และ archive log เป็นต้น

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Rep error

1. วันที่ 19 มิถุนายน 2556 ปัญหา : เข้าหน้า weblogic ของ sbconsole และหน้า portal ไม่ได้ สาเหตุ : เพราะพื้นที่ backup เต็มทาให้การทางานของ backup ค้าง จึงทาให้ไฟล์ archive log ที่ต้องถูกลบ อัตโนมัติในทุกๆวัน ไม่ถูกลบออกไป (ปัญหา log error) แก้ปัญหา : 1. ลบไฟล์ archive log ออกด้วยตัวเอง (manual) 2. คุณสารพลจาก yip in soi เข้ามาแก้ปัญหาโดย 2.1 ลบ trace file ออก (trace file คือ ไฟล์ที่เก็บ event สาคัญๆไว้ เวลามีปัญหาจะเอาไฟล์เหล่านี้ ให้ oracle ไปดู) 2.2 เพิ่ม memory 5GB โดยการโยกจากเครื่อง UAT server มาให้เครื่อง DB server - จากเดิม เครื่อง UAT server มี memory 16GB โยกให้ DB server เหลือ 11GB - เครื่อง DB server ได้รับมา 5GB เป็น 10GB

2. วันที่ 10 กรกฎาคม 2556 ปัญหา : เข้าหน้า portal ไม่ได้ สาเหตุ : เพราะพื้นที่ backup เต็มทาให้การทางานของ backup ค้าง จึงทาให้ไฟล์ archive log ที่ต้องถูกลบ อัตโนมัติในทุกๆวัน ไม่ถูกลบออกไป (ปัญหา log transaction) แก้ปัญหา : 1. ลบไฟล์ archive log ออกด้วยตัวเอง (manual) 2. ลบ trace file ออก (trace file คือ ไฟล์ที่เก็บ event สาคัญๆไว้ เวลามีปัญหาจะเอาไฟล์เหล่านี้ให้ oracle ไปดู) 3. คุณสารพลจาก yip in soi เข้ามาแก้ปัญหาโดย 3.1 ลบไฟล์ backup ที่ค้าง แล้วรัน backup ใหม่ 3.2 แก้ policy จากที่ให้เก็บ backup ไว้ 7 วัน เหลือแค่ backup 2 วัน หมายเหตุ : 1. พื้นที่ในการ backup ปัจจุบันใช้พื้นที่ของ root ถ้าพื้นที่ของ root เต็ม มีความเสี่ยงทาให้ระบบ down ได้ 2. การแก้ปัญหาระยะยาว ควรหาพื้นที่ backup ใหม่ ที่ไม่เกี่ยวข้องกับ database และ root 3. backup จะเก็บ datafile และ archive log เป็นต้น

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