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Hometronix

Report Criteria:
                    Start: Mon, Dec 5, 2011 12:00 AM, America/Los_Angeles
                    End: Mon, Dec 5, 2011 11:59 PM, America/Los_Angeles




 DNIS              IVR SCRIPT              CALL ID count      IVR TIME         Max IVR TIME         Min IVR TIME         Average IVR TIME   IVR PATH
   8003037312      Home Security                          1         00:00:07             00:00:07             00:00:07              00:00:07 HomeSecurity:Greet:Home Security
   8003038183      Home Security                         15         00:01:45             00:00:08             00:00:06              00:00:07 HomeSecurity:Greet:Home Security
   8003038183      Home Security                          3         00:00:28             00:00:16             00:00:06              00:00:10 HomeSecurity:Greet:Home
                                                                                                                                             Security:StartOnHangup1:Hangup1
   8003038183      Home Security                          6         00:00:19             00:00:06             00:00:01              00:00:04 HomeSecurity:Greet:StartOnHangup1:Hangup1
   8003038387      ClosedHomeSecurity                     2         00:00:19             00:00:10             00:00:09              00:00:10 BeginClosed:Closed:Hangup10
   8003038387      Home Security                          2         00:00:15             00:00:08             00:00:07              00:00:08 HomeSecurity:Greet:Home Security
   8003038387      Home Security                          1         00:00:02             00:00:02             00:00:02              00:00:02 HomeSecurity:Greet:StartOnHangup1:Hangup1
   8003039254      Home Security                         17         00:01:56             00:00:08             00:00:06              00:00:07 HomeSecurity:Greet:Home Security
   8003039254      Home Security                          3         00:04:12             00:02:41             00:00:25              00:01:24 HomeSecurity:Greet:Home
                                                                                                                                             Security:StartOnHangup1:Hangup1
   8003039254      Home Security                          7         00:00:27             00:00:05             00:00:02              00:00:04 HomeSecurity:Greet:StartOnHangup1:Hangup1
   8003039965      Home Security                          1         00:00:06             00:00:06             00:00:06              00:00:06 HomeSecurity:Greet:Home Security
   8003041710      Home Security                          2         00:00:14             00:00:07             00:00:07              00:00:07 HomeSecurity:Greet:Home Security
   8003041710      Home Security                          2         00:00:04             00:00:02             00:00:02              00:00:02 HomeSecurity:Greet:StartOnHangup1:Hangup1
                                                         62         00:10:14         Max:00:02:41         Min:00:00:01         Avg:00:00:12




 5-Dec-2011                                                                                                                                                                        Page 1 of 1

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Report 5 dec 2030

  • 1. Hometronix Report Criteria: Start: Mon, Dec 5, 2011 12:00 AM, America/Los_Angeles End: Mon, Dec 5, 2011 11:59 PM, America/Los_Angeles DNIS IVR SCRIPT CALL ID count IVR TIME Max IVR TIME Min IVR TIME Average IVR TIME IVR PATH 8003037312 Home Security 1 00:00:07 00:00:07 00:00:07 00:00:07 HomeSecurity:Greet:Home Security 8003038183 Home Security 15 00:01:45 00:00:08 00:00:06 00:00:07 HomeSecurity:Greet:Home Security 8003038183 Home Security 3 00:00:28 00:00:16 00:00:06 00:00:10 HomeSecurity:Greet:Home Security:StartOnHangup1:Hangup1 8003038183 Home Security 6 00:00:19 00:00:06 00:00:01 00:00:04 HomeSecurity:Greet:StartOnHangup1:Hangup1 8003038387 ClosedHomeSecurity 2 00:00:19 00:00:10 00:00:09 00:00:10 BeginClosed:Closed:Hangup10 8003038387 Home Security 2 00:00:15 00:00:08 00:00:07 00:00:08 HomeSecurity:Greet:Home Security 8003038387 Home Security 1 00:00:02 00:00:02 00:00:02 00:00:02 HomeSecurity:Greet:StartOnHangup1:Hangup1 8003039254 Home Security 17 00:01:56 00:00:08 00:00:06 00:00:07 HomeSecurity:Greet:Home Security 8003039254 Home Security 3 00:04:12 00:02:41 00:00:25 00:01:24 HomeSecurity:Greet:Home Security:StartOnHangup1:Hangup1 8003039254 Home Security 7 00:00:27 00:00:05 00:00:02 00:00:04 HomeSecurity:Greet:StartOnHangup1:Hangup1 8003039965 Home Security 1 00:00:06 00:00:06 00:00:06 00:00:06 HomeSecurity:Greet:Home Security 8003041710 Home Security 2 00:00:14 00:00:07 00:00:07 00:00:07 HomeSecurity:Greet:Home Security 8003041710 Home Security 2 00:00:04 00:00:02 00:00:02 00:00:02 HomeSecurity:Greet:StartOnHangup1:Hangup1 62 00:10:14 Max:00:02:41 Min:00:00:01 Avg:00:00:12 5-Dec-2011 Page 1 of 1