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Online Qualitative Research With Children
               Marie Luke
              Direction First
Never work with animals or children
                            WC Fields
Kids say the funniest things!
The challenges we can face when
        conducting research with children...
   Bored and unengaged
   Distracted by the incentive
       (Often the case in sensory research in CLT,
        and focus groups)
   Intimidated by the situation/unknown
    moderator
   Easily influenced by other kids
   (Sometimes) Impatient mums waiting
    outside
   Classroom effect  over claiming
   Excited and hyperactive due to the
    attention!
   Nervous!
To address some of these issues, we have
         been doing the following:
CLT and online surveys                   Online discussion boards




 Combining observation
  methods/followed by groups/depths
 Creating more engaging & interactive
  surveys
        A childs job is to play, we
             should let them.
     Best paper, by young researcher
                     2010
Why online discussion boards can be very
          effective with children..
     They have thinking                              Children now more tech
      time, and so their                                 savvy, becoming
   responses can be more                                   comfortable
         considered                                   communicating online


Are online a lot for school                            Online channel fits
 and spare time so not a                              around school/home
 big leap from normality                                 commitments


They have the time to talk                            They can feel safer at
to friends/family who can                                home and more
   be key influencers of                               relaxed..no strange
       their decisions                                     moderator!
  Lastly, children are in this space often and it removes the researcher
                 effect of having a researcher in the room
A recent case study..
A recent case study..the approach for the qual..

   2 boards:
      1 for girls
      1 for boys
      30 children in total
What we achieved..
                                             Hi again everyone, what did
 Fully engaged kids, participating each    you do at the weekend? I went
  day                                              to the cinema..
 Long and detailed responses by many
 Able to see how they were feeling       I ate the biscuits on the way
  through language and emoticons          home today with a friend and
 Good interactivity of photo uploads             we loved them!
 More considered insights as they were
  given time to think and talk to        This was great thanks...I really
  friends/family about the products          enjoyed taking part. Bye
 Very useful insights as to how                    everyone.
  important brand, packaging and taste
  are to children
 Directional insights as to ideas for a  Hi there goodbye and thanks
                                         for having me in this discussion
  potential new sweet treat for lunch
                                           its been great thanks a lot
  boxes
Online qual doesnt replace other methodologies.
      Its another effective tool for our kit..




 ..and we should be methodology
agnostic and choose the tools that
     work as the needs arises.
Thank you. Any questions?
        Marie Luke
       Direction First
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Research with Children

  • 1. Online Qualitative Research With Children Marie Luke Direction First
  • 2. Never work with animals or children WC Fields
  • 3. Kids say the funniest things!
  • 4. The challenges we can face when conducting research with children... Bored and unengaged Distracted by the incentive (Often the case in sensory research in CLT, and focus groups) Intimidated by the situation/unknown moderator Easily influenced by other kids (Sometimes) Impatient mums waiting outside Classroom effect over claiming Excited and hyperactive due to the attention! Nervous!
  • 5. To address some of these issues, we have been doing the following: CLT and online surveys Online discussion boards Combining observation methods/followed by groups/depths Creating more engaging & interactive surveys A childs job is to play, we should let them. Best paper, by young researcher 2010
  • 6. Why online discussion boards can be very effective with children.. They have thinking Children now more tech time, and so their savvy, becoming responses can be more comfortable considered communicating online Are online a lot for school Online channel fits and spare time so not a around school/home big leap from normality commitments They have the time to talk They can feel safer at to friends/family who can home and more be key influencers of relaxed..no strange their decisions moderator! Lastly, children are in this space often and it removes the researcher effect of having a researcher in the room
  • 7. A recent case study..
  • 8. A recent case study..the approach for the qual.. 2 boards: 1 for girls 1 for boys 30 children in total
  • 9. What we achieved.. Hi again everyone, what did Fully engaged kids, participating each you do at the weekend? I went day to the cinema.. Long and detailed responses by many Able to see how they were feeling I ate the biscuits on the way through language and emoticons home today with a friend and Good interactivity of photo uploads we loved them! More considered insights as they were given time to think and talk to This was great thanks...I really friends/family about the products enjoyed taking part. Bye Very useful insights as to how everyone. important brand, packaging and taste are to children Directional insights as to ideas for a Hi there goodbye and thanks for having me in this discussion potential new sweet treat for lunch its been great thanks a lot boxes
  • 10. Online qual doesnt replace other methodologies. Its another effective tool for our kit.. ..and we should be methodology agnostic and choose the tools that work as the needs arises.
  • 11. Thank you. Any questions? Marie Luke Direction First