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Reslink Solutions 2015 Public

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Jukka Hautala
Jukka Hautala

This document summarizes Reslink, a Finnish mobile software company founded in 2005 that provides real-time location-based mobile solutions to customers in security, homecare, facility management, and brewery sectors. Reslink's cloud-based mobile reporting product allows over 10,000 employees to be tracked in real-time daily. The solutions provide real-time visibility of mobile workforces as well as proof of attendance, which helps customers optimize operations, increase productivity and profits, and improve customer service. Reslink sells directly and via resellers in Western Europe and Southern Africa.

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A mobile software company founded 2005 in Finland. Thousands of live mobile NFC-RFID GPS-based solutions to customers in Security, Homecare, FM, and Brewery sectors. Every day >10000 employees use Reslink system in real time. The Reslink Mobile real time reporting product is an excellent tool for the company MID MANAGEMENT to run the business in the most efficient and profitable way. Mobile solutions for proof-of-attendance and delivering location-sensitive services to users. Special knowledge of Security, FM, Homecare, Brewery vertical mobile business SaaS hosted model web-based solutions can be stand-alone or fully integrated to 3rd party back-office systems. Recurring revenue license model per mobile in use with additional project sales. Sold directly and also distributed via reseller channel mostly in Western Europe, Southern Africa Proven concept with large and small customers and various government private care organizations aboutusWHO IS RESLINK 2
Customers benefitsCustomer benefits, added values and increased earnings, that the Reslink system can provide to the customer business processes. Proof of Attendance, Identity, Improved Productivity, Higher Profits. Better customer service. 100% online access to data Faster Invoicing Reduce Vehicle Usage with better scheduling Real Time analysis and statistics Track and exceed KPIs /SLAs Faster return on Investment Extra jobs completed Reduce admin Reduce overtime Elimination of paper work Field worker acceptance & Lone Worker Protection Increased productivity higher profit 3
1. Be in control of your service processes. Reslink's solutions provide you with real-time information about where your service employees are and what they are doing. Thus, you can solve problems immediately and guarantee your employees are safe. 2. Optimize your mobile operations and save costs , increase profits. Real-time information helps you to make informed decisions and support your mobile workforce efficiently. Your administrative workload will be reduced dramatically, and there will be no paperwork at all. 3. Increase customer satisfaction and expand your business. Not only will the quality of your service improve, you are also able to provide your clients with customized reports and proof of service delivery in real-time. This makes all the difference in attracting new customers and retaining existing ones. 4. Easy to use solutions that fit your specific requirements. Our solutions are easy to implement and characterized by usability and high user adoption. Everything is designed to grow with your needs as you are expanding your business. 5. Manage your mobile workforce from anywhere, anytime. With our cloud-based service you have access to a powerful tool for effectively managing your field-based employees wherever you are, anywhere in the world. OurMessage 5 REASONS WHY EXECUTIVES CHOOSE RESLINK 4
Exact info on who is where, doing what = higher productivity Exact info on who is where, doing what = Proof of attendence to clients= less explanations, credits demands, less terminations Better customer service = more loyal clients and increased client retention Less manual report filling = lower admin costs Real-time info = faster response to problems or opportunities Company phone = faster communication = more efficiency The fieldworker only need one device (mobile phone) = less equipment costs Data captured that can potentially be sold or delivered to customer i.e. used To create KPIs, justify price increase and defending premium service price Big data collection will increase the clients knowledge about their customers needs will improve your Profit! Key Success Factors RESLINK MOBILE REAL TIME REPORTING SYSTEM 5
Master data importing or integration to the Reslink web- platform is the start. Employees and other definitions are created. Visit cycles or rounds will be defined together with the customer.. When setup is done properly supervisors and management can actively follow up the field activities. Real time reports and daily reports give an instant view how the field work is progressing. In the control room audit trails can be handled in an effective way. All exceptions and alerts can be handled from the same display. Every real time transaction is saved in the database and can be reported hourly ,daily, weekly, monthly or yearly basis to the user groups, -management, employee, or customer. Email automation of these reports can be done when the customer has confirmed the final report format. Process to mobilize the workflowRESLINK ELEMENTS to deploy 6
MANAGEMENT REPORTING AUTOMATED REPORTS 7
BREWERY vertical solutions Proof that the technician visited the clients in the Horeca industry Central system reports and can alert if failed to attend in time in needed service cycle via web, by email and/or SMS View planned visits on their phone at any time (work schedule) Client information in the mobile ( contacts, cash collection, work plan) Recording of other client data tasks performed, incidents, photos, movies Real-time view of every Technician work and client visits via web-based platform and Control Room Easy-sending of messages to Technician in case of alerts from clients or schedule changes. Lone worker protection panic buttons, tags, control room alerts Full history of every Technician and every client transaction Recording of travel and other expenses All done using the Technicians mobile phone... RESLINKs strategic business vertical 8
Real time proof that the guard visited his checkpoint locations Alerts if he failed to attend in time (email and/or SMS) Recording of other data start/end shift, incidents, visitors Instructions of rounds, routes through round manager and tasks to perform at each location Real-time view of every guard via web-based Control Room Easy-sending of messages to guards phones Lone worker protection panic tags, control room alerts Full history of every guard and every location transaction Recording of vehicle and key holding information All done using the guard`s mobile phone... RESLINKs strategic business vertical SECURITY vertical solutions 9
FM vertical solutionsFACILITY MANAGEMENT SERVICES Real time proof that the employees visited and done the tasks at the work locations Alerts if he failed to attend in time (email and/or SMS) Recording of other data start/end shift, service done, assets controlled Instructions of tasks to perform at each location Real-time view of every technicians work done via web-based Control Room Easy-sending of messages to employees phones Lone worker protection panic tags, control room alerts Full history of every employee and every location transaction Recording of vehicle and key holding information All done using the employee mobile phone. 10
HOMECARE vertical solutionsHOMECARE Proof that the carer visited the clients Central system alerts if failed to attend in time by email and/or SMS View planned visits on their phone at any time (work schedule) Client information in the mobile ( contacts, work plan, diet, medication) Recording of other client data tasks performed, incidents, photos Real-time view of every carer via web-based Control Room Easy-sending of messages to carers phones (e.g. schedule changes) Lone worker protection panic tags, control room alerts Full history of every carer and every client transaction Recording of travel and other expenses All done using the carer` s mobile phone... 11
Our headquarters is located in the heart of north Helsinki , next to the sea. Feel free to come over and start the location based mobile dialog with us. Reslink Solutions Oy Ltd H辰meentie 153 B 00560 Helsinki FINLAND contactusGET IN TOUCH @ 12 +358 40 774 1858 info@reslink.fi
thankU 13

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Reslink Solutions 2015 Public

  • 1. 1
  • 2. A mobile software company founded 2005 in Finland. Thousands of live mobile NFC-RFID GPS-based solutions to customers in Security, Homecare, FM, and Brewery sectors. Every day >10000 employees use Reslink system in real time. The Reslink Mobile real time reporting product is an excellent tool for the company MID MANAGEMENT to run the business in the most efficient and profitable way. Mobile solutions for proof-of-attendance and delivering location-sensitive services to users. Special knowledge of Security, FM, Homecare, Brewery vertical mobile business SaaS hosted model web-based solutions can be stand-alone or fully integrated to 3rd party back-office systems. Recurring revenue license model per mobile in use with additional project sales. Sold directly and also distributed via reseller channel mostly in Western Europe, Southern Africa Proven concept with large and small customers and various government private care organizations aboutusWHO IS RESLINK 2
  • 3. Customers benefitsCustomer benefits, added values and increased earnings, that the Reslink system can provide to the customer business processes. Proof of Attendance, Identity, Improved Productivity, Higher Profits. Better customer service. 100% online access to data Faster Invoicing Reduce Vehicle Usage with better scheduling Real Time analysis and statistics Track and exceed KPIs /SLAs Faster return on Investment Extra jobs completed Reduce admin Reduce overtime Elimination of paper work Field worker acceptance & Lone Worker Protection Increased productivity higher profit 3
  • 4. 1. Be in control of your service processes. Reslink's solutions provide you with real-time information about where your service employees are and what they are doing. Thus, you can solve problems immediately and guarantee your employees are safe. 2. Optimize your mobile operations and save costs , increase profits. Real-time information helps you to make informed decisions and support your mobile workforce efficiently. Your administrative workload will be reduced dramatically, and there will be no paperwork at all. 3. Increase customer satisfaction and expand your business. Not only will the quality of your service improve, you are also able to provide your clients with customized reports and proof of service delivery in real-time. This makes all the difference in attracting new customers and retaining existing ones. 4. Easy to use solutions that fit your specific requirements. Our solutions are easy to implement and characterized by usability and high user adoption. Everything is designed to grow with your needs as you are expanding your business. 5. Manage your mobile workforce from anywhere, anytime. With our cloud-based service you have access to a powerful tool for effectively managing your field-based employees wherever you are, anywhere in the world. OurMessage 5 REASONS WHY EXECUTIVES CHOOSE RESLINK 4
  • 5. Exact info on who is where, doing what = higher productivity Exact info on who is where, doing what = Proof of attendence to clients= less explanations, credits demands, less terminations Better customer service = more loyal clients and increased client retention Less manual report filling = lower admin costs Real-time info = faster response to problems or opportunities Company phone = faster communication = more efficiency The fieldworker only need one device (mobile phone) = less equipment costs Data captured that can potentially be sold or delivered to customer i.e. used To create KPIs, justify price increase and defending premium service price Big data collection will increase the clients knowledge about their customers needs will improve your Profit! Key Success Factors RESLINK MOBILE REAL TIME REPORTING SYSTEM 5
  • 6. Master data importing or integration to the Reslink web- platform is the start. Employees and other definitions are created. Visit cycles or rounds will be defined together with the customer.. When setup is done properly supervisors and management can actively follow up the field activities. Real time reports and daily reports give an instant view how the field work is progressing. In the control room audit trails can be handled in an effective way. All exceptions and alerts can be handled from the same display. Every real time transaction is saved in the database and can be reported hourly ,daily, weekly, monthly or yearly basis to the user groups, -management, employee, or customer. Email automation of these reports can be done when the customer has confirmed the final report format. Process to mobilize the workflowRESLINK ELEMENTS to deploy 6
  • 8. BREWERY vertical solutions Proof that the technician visited the clients in the Horeca industry Central system reports and can alert if failed to attend in time in needed service cycle via web, by email and/or SMS View planned visits on their phone at any time (work schedule) Client information in the mobile ( contacts, cash collection, work plan) Recording of other client data tasks performed, incidents, photos, movies Real-time view of every Technician work and client visits via web-based platform and Control Room Easy-sending of messages to Technician in case of alerts from clients or schedule changes. Lone worker protection panic buttons, tags, control room alerts Full history of every Technician and every client transaction Recording of travel and other expenses All done using the Technicians mobile phone... RESLINKs strategic business vertical 8
  • 9. Real time proof that the guard visited his checkpoint locations Alerts if he failed to attend in time (email and/or SMS) Recording of other data start/end shift, incidents, visitors Instructions of rounds, routes through round manager and tasks to perform at each location Real-time view of every guard via web-based Control Room Easy-sending of messages to guards phones Lone worker protection panic tags, control room alerts Full history of every guard and every location transaction Recording of vehicle and key holding information All done using the guard`s mobile phone... RESLINKs strategic business vertical SECURITY vertical solutions 9
  • 10. FM vertical solutionsFACILITY MANAGEMENT SERVICES Real time proof that the employees visited and done the tasks at the work locations Alerts if he failed to attend in time (email and/or SMS) Recording of other data start/end shift, service done, assets controlled Instructions of tasks to perform at each location Real-time view of every technicians work done via web-based Control Room Easy-sending of messages to employees phones Lone worker protection panic tags, control room alerts Full history of every employee and every location transaction Recording of vehicle and key holding information All done using the employee mobile phone. 10
  • 11. HOMECARE vertical solutionsHOMECARE Proof that the carer visited the clients Central system alerts if failed to attend in time by email and/or SMS View planned visits on their phone at any time (work schedule) Client information in the mobile ( contacts, work plan, diet, medication) Recording of other client data tasks performed, incidents, photos Real-time view of every carer via web-based Control Room Easy-sending of messages to carers phones (e.g. schedule changes) Lone worker protection panic tags, control room alerts Full history of every carer and every client transaction Recording of travel and other expenses All done using the carer` s mobile phone... 11
  • 12. Our headquarters is located in the heart of north Helsinki , next to the sea. Feel free to come over and start the location based mobile dialog with us. Reslink Solutions Oy Ltd H辰meentie 153 B 00560 Helsinki FINLAND contactusGET IN TOUCH @ 12 +358 40 774 1858 info@reslink.fi