Our company has a detailed process for responding to customer complaints and issues, with the goal of resolving matters respectfully and efficiently. We assign trained employees to thoroughly research the situation, understand the customer's perspective, and find an acceptable solution. The response will be provided promptly while maintaining high standards of quality, compliance and customer service.
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Response processchart
1. Our?Response?Process
David?Armano,?Edelman?2010.?Repurposed?with?permission?by?H&R?Block.
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