Restaurant lean prosses
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This document discusses improving processes for a chicken sandwich order system in a restaurant. It identifies potential waste points like waiting during table assignment, food ordering, and paying the bill. Some proposed solutions to reduce waste and improve the customer experience include using online reservations and tablet ordering, tracking inventory to better manage supply and reorder timing, and reducing wait times through initiatives like table delivery of orders.
Restaurant lean prosses
- 1. Restaurant Lean Prosses SIPOC diagram presentation and example of chicken sandwich order system improvement
- 2. Process of restaurant order
- 3. IDENTIFICATION OF WASTE Arriving to the restaurant Table assignment Food order Eat food Pay bill Leave restaurant WAITING TRANSPOR TATION DEFECT WAITING WAITING
- 4. SOLUTIONS Use Technology For Better Restaurant Service O Online Restaurant Reservations O Tablet Ordering System O Customer Feedback Management O TABLE DELIVERY O ONLINE MENU O REDUCE WAIT TIME STORE INVENTORY SYSTEM TRACKING TO SUGGEST SUPPLY REORDER TIMIMG AND VOLUME