Resume 12-2015
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This document contains Beth Wright's resume, including her contact information, education history, qualifications, and work experience. Beth has a Bachelor's degree in Communications from University of Phoenix and an Associate's degree from Saddleback College. Her resume highlights her project management, customer service, and administrative skills gained through positions at JNR Incorporated, CounselorDirect, and Boner Stern & Sipple, APC. Her current role at JNR Incorporated is Project Manager, where she develops strategies and manages projects.
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Rebecca Vela is seeking a challenging position that utilizes her MBA, 15 years of professional experience, and skills in client relations, project management, communication, and problem solving. She has extensive experience managing client relationships and resolving issues as an Relationship Specialist at ADP. Prior experience also includes implementation consulting and client services roles at ADP, as well as customer service experience at Hewitt Associates. Vela holds a MBA and Bachelors degree and is a Certified Healthcare Reform Specialist. She also served in the US Army Reserves with deployments to Iraq and Afghanistan.Colin_Narod_Resume_Full
Colin_Narod_Resume_FullColin Narod
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Colin Narod has over 15 years of experience in sales, client services, project management, and business analysis roles. He holds a B.S.B.A. in Business Management and a B.A. in Spanish Language from Christopher Newport University. Currently, he works as a Solutions Engineer at Oracle where he supports sales efforts by collecting requirements and demonstrating solutions. Previously, he held roles such as Sales Solutions Engineer, Partner Operations Manager, and Client Services Manager at Verizon, and Manager of Business Intelligence at Audi of America.Ramona Adames
Ramona AdamesRamona Rosario
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Ramona Adames is seeking a position that utilizes her customer service, project management, and relationship skills. She has a Bachelor's Degree in Project Management from ITT Technical Institute and an Associate's Degree in Business Administration from Borough of Manhattan Community College. Her resume highlights over 6 years of experience in customer service, project coordination and management, and sales. She is proficient in Microsoft Office programs and has strong communication skills in both English and Spanish.Resume 12-2015
- 1. Beth Wright Cell: (949) 584-1702 Email: bethashleywright@gmail.com EDUCATION: March 2012 University of Phoenix Bachelors of Science in Communications May 2009 Saddleback College Associates of Arts Degree Mission Viejo, CA QUALIFICATIONS:  Able to develop and maintain constructive working relationships  Detail-oriented and organized  Able to communicate clearly and effectively  Ability to prioritize and remain focused on the task at hand  Excellent customer service  Skilled at learning new concepts quickly while working well under pressure  Microsoft office Programs; Outlook, Microsoft Word, PowerPoint, Excel, and SharePoint  Hard worker who can commit to full time and long hours  Positive, outgoing,team player  Collect, organize and analyze data  Maintain adequate records and files EXPERIENCE: 07/15 to Current JNR Incorporated Irvine, CA Project Manager – Capabilitiesand Products  Develop and manage department’s overall capabilities/products strategy as expressed in short,mid, and long term plans  Manage Prepaid department’s existing capabilities and product lifecycles.  Identify new capabilities/products that will enable growth of client base o Identify strategic partners if capabilities cannot be built internally  Website Implementation o Authoring Business Requirements o Change Management Documentation o Managing Timelines and Budgets o Preliminary Quality Assurance  Support Account Managers on specific account and/orprospects as needed  Maintaining Account ManagerResponsibilities 07/14 to Current JNR Incorporated Irvine, CA Account Manager Program Management  Ongoing program development  Responsible for working with client and Art Director to concept compelling o Email blasts o Promotional mailers o Logo items o Web sites o Program changes  Responsible for working with client to up sell Monthly Program Promotions  Responsible for file transfers of monthly reporting Process Card Fulfillment  web site orders, if applicable  Process incentive card funding orders
- 2.  Process client Gift Card orders Client Relations  Daily interaction with Client  Distribute client weekly/monthly reports  Analyze monthly reports  Update / filing of client folders  Answer specific program questions via email 10/11 to 07/14 CounselorDirect Product of HOTB Software Solutions Irvine, CA Account Representative/ Customer Service  Facilitated requirements gathering sessions and process improvements  Point of contact for client’s questions and concerns  Worked closely with Developers and Database Administrators to process requests  Authored Work Orders  Quality Assurance Testing  Customer and Technical Support  Managing client expectations  Editing and updating HTML content  Event Planning  Google Analytics  Office managing  Assisting executives as needed 01/11 to 10/11 Boner Stern & Sipple,APC San Diego, CA JuniorParalegal/ Legal Assistant  Drafted ancillary documents  Managed multi-lined phones  Processed client files and scheduled appointments  Maintained office and ordered office supplies  Assisted lawyers and paralegals as appropriate  Managed calendars and making appointments/reservations  Sorted mail, faxed, scanned and photocopied documents