The document is a cover letter and resume submitted by Kanayochukwu Kanezi for a security position. In the cover letter, Kanezi highlights their experience, skills, and abilities that would be an asset for the role. The resume then outlines Kanezi's work history in security and logistics roles, including over 10 years of experience as a protective service officer and medical logistics specialist. It also lists Kanezi's education and technical proficiencies. Kanezi expresses confidence that their expertise would make them an ideal candidate for the security position.
The document provides a job description for a Customer Services Representative position at CenterPoint Human Services, a managed care organization. The representative answers calls from enrollees and their families, gathering information and routing calls to clinicians as needed. Duties include scheduling appointments, responding to questions, documenting information, and following up with enrollees who miss appointments. The position requires customer service skills, knowledge of available programs and providers, and the ability to communicate effectively. A high school diploma and two years of human services experience are required.
This document discusses 12 common breaches of the ACAS code of practice when disciplining employees. These include failing to follow disciplinary policies and procedures, not informing employees of possible consequences, not clearly setting out allegations, failing to provide all relevant evidence, not allowing for lesser sanctions when appropriate, failing to allow employees to be accompanied, relying solely on one source of evidence, having an inadequate appeal process, failing to keep adequate records, having unexplained delays, ignoring grievances raised during disciplinary processes, and having the same person handle the entire disciplinary process. The document is authored by Mark Ferron, who has over 27 years of experience in employment law.
The document provides a summary of qualifications and experience for Arlie D. Kearns, including over 24 years of experience managing projects and organizations, a secret security clearance, and experience as a Security Supervisor from 2009-2012 and 2010-2011 providing security services and enforcing policies at a regional rehabilitation hospital and US Army base in Qatar.
Tamara Hereford has over 30 years of experience in claims adjusting across multiple lines including property, auto, and injury claims. She is currently a Staff Claims Service Adjuster and Injury Evaluation Consultant at Allstate Insurance in Tempe, Arizona handling high value unrepresented, represented, and litigation claims from initial report through final disposition. In her role as an Injury Evaluation Consultant, she reviews claims to ensure consistency and objectivity, identifies trends, and provides training and coaching to claims adjusters. She has received multiple performance bonuses and nominations for distinguished performance awards for her excellent work.
Brittany Lescallett is seeking an administrative assistant position and has over 10 years of experience in intelligence gathering, analysis, and administrative work. She currently works as an executive assistant but has past experience as a human intelligence collector in the U.S. Army Reserve and has held various roles including teacher and security guard. She has a secret security clearance and is proficient in Microsoft Office, intelligence databases, and security/administrative systems.
Douglas Harrison has over 20 years of experience as a Correctional Officer and manager in the corrections field. He has strong skills in staff training, performance management, emergency management, and leading teams. He is currently studying for a graduate certificate in Business Management. Harrison is looking for a new managerial position that utilizes his experience and allows for further professional development.
Jeff Daily - Professional Security Resume 2015Jeff Daily
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Jeffrey Daily is a security operations professional with over 15 years of experience in criminal investigations, counterterrorism operations, and security management domestically and internationally. He has held roles such as Investigations Manager, Security Officer for the US Air Force and Department of State, Deputy Chief of Security for the CIA in Africa, and Special Agent for the CIA. Daily has a Master's degree in Criminal Justice and multiple security and investigative certifications. He possesses strong leadership, critical thinking, and problem-solving skills and has received numerous performance awards.
The document is a resume for Tonya Grant. It summarizes her experience in customer service and support roles over 10+ years, including underwriting, problem solving, sales, and training employees. She has a master's degree in business administration with an emphasis in entrepreneurship and a bachelor's degree in criminal justice. Her resume lists various roles she has held in customer service, underwriting, management, and corrections.
Need to Know - Real Intelligence TrainingPaul MCLEAY
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Need to Know is not a typical training company. Rather than providing courses designed to fit a generic need, Need to Know develops bespoke, tailored training courses to fit a client’s training or skills gaps.
We bring proven capabilities in developing, delivering and reviewing training to the professional intelligence and security services, military, and police.
Do your staff feel threatened at work?
Do you interact with the public?
Involved in sales?
Talk to us today.
Timothy A. Head is a transitioning Army Lieutenant Colonel with over 25 years of experience in security operations including investigations, physical and electronic security, security forces, and security programs. He has expertise in areas such as organizational communications, risk management, and security policies/procedures. Most recently he served as a senior historian in Kuwait documenting operations against ISIS. Prior experience includes overseeing security for the Georgia National Guard with responsibilities like ensuring protection of assets, developing security plans/programs, and conducting investigations. He holds a Bachelor's degree in Criminal Justice and has received extensive security-related training and certifications.
Imacula Suraredjo is a social services professional with over 10 years of experience in government roles providing support and guidance. She currently works as a Call Center Supervisor for the NYC Department of Environmental Protection, where her responsibilities include training staff, evaluating customer service representatives, resolving citizen issues, and preparing performance reports. Prior positions include Correspondence Coordinator for the NYC Department of Transportation and Principal Administrative Associate and Eligibility Specialist for the NYC Human Resources Administration. She has strong communication, problem-solving, and analytical skills.
The document provides a summary of qualifications for Thomas J. Pawlak, including his contact information, citizenship and military service status, professional experience, core skills and strengths. Pawlak has served in the U.S. Army Reserves since 2007, holding positions such as Regional Health Command Medical NCOIC, Surgeon Cell NCOIC, Safety NCOIC, and Observer Controller Trainer. He has experience developing training programs, conducting compliance reviews, and interfacing with military healthcare providers and case managers. Pawlak highlights strengths in leadership, team building, safety instruction, and developing relationships across government agencies.
This resume summarizes Brodrick Nettles' qualifications for a cyber security position, including over 4 years of experience in law enforcement and expertise in areas such as IT security, risk assessment, and investigations. The resume outlines Mr. Nettles' educational background with a Master's degree in Justice Studies with an emphasis on cyber security, as well as his professional experience as a State Trooper and various roles in customer service and food service.
Daniel McHenry has over 10 years of experience in the US Army, where he held roles as a Senior Scout and Cavalry Scout. He directed security and safety for teams on missions at home and abroad, and led field and training operations. McHenry is proficient with security equipment, communication devices, and tactical gear. He has received multiple awards for his accomplishments and leadership. McHenry now seeks to apply his skills and experience to a career in public safety and security.
This document discusses various types of communication that can occur within an organization, including advice, orders, instructions, persuasion, education, warnings, raising morale, and motivation. Advice and suggestions can flow horizontally or upwards, while orders always flow downwards. Effective communication is important for passing information, influencing others, and improving performance.
This document contains a self-assessment for a board member to evaluate their competencies, attributes, knowledge of their role, and expertise to serve on the board. It includes sections to rate skills like communication, problem solving, and leadership. It also has the board member describe their experience, location, interests and availability. Finally, it includes a "Board Skills Matrix" for the member to rate their expertise in areas like finance, operations, and stakeholder management to identify strengths and gaps. The self-assessment aims to help the board member understand how they can best contribute and identify areas for development.
Sample
Position/Series/Grade:Human Resources Specialist – Employee Benefits
Competency 1 – Ability to interpret and applyÌýFederal benefits, awards, retirement, and leaveÌýlaws, regulations, procedures, and case precedents in order to effectively manage a Federal employee benefits program
I have the ability to interpret and apply a comprehensive thorough knowledge of Benefits, Awards, and Retirements laws. I assist employees by ensuring they have properly completed the necessary documents and are knowledgeable of their selections. I ensure employees are familiar with vesting and agency contributions for the Retirement Plans.
I am responsible for performing a full range of duties processing documentation using the electronic software. I have been afforded the opportunity to gain specialized knowledge, experience, and ability to interpret/apply procedures, manuals, regulations, circulations, laws, and other pertinent regulatory guidelines. I exhibit knowledge and ability in interpreting/applying procedures, manuals, regulations, circulations, laws, and other pertinent regulatory guidelines relating to major function specializations of Human Resources Management. I was responsible for processing Incentive Awards. I follow strict Federal procedures, manuals, regulations, circulations, laws, and other pertinent regulatory guidelines to counsel employees regarding beneficiaries.
I have processed, logged, and coded the different types of awards. I am very attentive to detail to ensure awards are not given the same cases numbers, amounts are correct per regulation, and all required signatures are on awards prior to coding. I have provided assistance in coordinating and preparing for Ceremonies. Based on my efforts, over 100 employees have been recognized throughout the greater Houston area.
In my previous position I have counseled employees regarding their benefits and pay; as well as inform management on the employee.
Competency 2 - Ability to perform case management and review benefits packets to gather, organize, problem solve, analyze data andÌýfacts, and recommend or initiate specific action or resolution
In my current previous position as a Human Resource Assistant; I prepare New Employee benefit packets. I have used problem solving skills to analyze issues that have arisen as it relates to employees benefits. I have conducted research, in addition to contacting the insurance companies to resolves employees issues.
I thoroughly explain the healthcare benefits, life insurance and retirement plans; in addition to providing individual assistance prior to their selections. I communicate daily via telephone with employees from diverse backgrounds regarding benefits. I check my telephone messages and return telephone calls promptly. I display professionalism, empathy, and sympathy as it relates to benefits. I am an active listener and have the ability to think and act innovatively, look beyond currently reality to forecast futu.
Debra Jenkins has over 6 years of experience as a security professional with excellent communication and active listening skills. She has a Masters in Conflict Management from Sullivan University and certificates in Conflict Management and as a Certified Nursing Assistant. Jenkins has worked in security at the Kentucky International Convention Center for over 10 years and as a dental assistant. She is passionate about public safety, civil rights, and helping others.
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1. The role of Customer Service Advisor is to act as the first point of contact for internal and external customers, handling a wide range of queries and only escalating when necessary. They must deal with difficult customers effectively and objectively.
2. Responsibilities include monitoring lone working calls and the domestic abuse helpline, assisting customers with rent inquiries, property bidding, and administration duties.
3. The advisor must have excellent communication and customer service skills, personal resilience, and commitment to service quality. They are expected to comply with company policies regarding conduct, health and safety, data protection, and more.
This job description is for a Mental Health Professional/Case Manager position at a Crisis Diversion Facility or Crisis Diversion Interim Services. The position involves providing comprehensive assessments, crisis intervention, stabilization, and engagement to referred adults. Duties include developing treatment plans, linking clients to resources, advocating for clients, and assisting with transportation. A master's degree in social work, psychology or related field is required, as is experience in crisis intervention and working with difficult to engage clients. The position requires flexibility to work swing or night shifts.
- The document contains the resume of Anil Sharma seeking a position in security or loss prevention. It outlines his 2.5 years of experience as a head of security and 9 months as a loss prevention officer.
- It details his educational qualifications including a diploma in computer applications and security training.
- His technical skills include experience monitoring surveillance systems, conducting investigations and inspections, and responding to security incidents.
Lessons From Bad History and Good SenseJohn Gavazzi
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This document discusses lessons learned from legal cases and preventing issues in human services programs. It notes that the legal system is imperfect and various factors can influence case outcomes. It then outlines reasons why problems may occur, including poor training, staff pathology, stress, inadequate design/staffing, and boundary crossings. The document provides recommendations for hiring practices, supervision, policies/procedures, handling complaints, and issues around the internet and patient privacy. The overall goal is to present strategies to reduce risks and prevent harm in human services work.
Chief Animal Control Officer Job DescriptionChuck Thompson
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Here is the most recent job description for the Chief Animal Control Officer for Gloucester County, Virginia. We see a number of issues here. http://www.gloucestercounty-va.com Visit us. For use in a news article and posted under UCC fair use doctrine.
Christina Call-Langworthy is seeking a leadership position that utilizes her 10+ years of experience in security management. She currently works in security for Orlando Health, where she promotes safety and security, develops teams, and follows the company's values of respect, ethics, accountability, compassion, and trustworthiness. Previously, she held security roles at Walt Disney World and worked as the Director of Operations for a congressional campaign, overseeing a staff of over 500 volunteers across three counties.
Charles Edwards has over 20 years of experience in mining and materials handling roles. He has strong skills in operating heavy equipment, transporting and storing explosives safely, and leading and training teams. He is an effective communicator with strong problem solving abilities who values safety and developing ethical behavior in employees.
Johnny Blash III Functional Resume 2015Johnny Blash
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Johnny Blash III has over 14 years of experience in law enforcement including performing initial investigations, homicides, burglaries, and child molestation cases. He has certifications in being a peace officer, first responder, hostage negotiations, and as a field training officer. For the past 3 years, he was a supervisor managing 28-35 employees, overseeing staffing, recruiting, employee performance and addressing inefficiencies. He is knowledgeable in interpreting law as it applies to juveniles and adult offenders in Georgia. He has experience supervising 900+ inmates as a disciplinary hearing officer and analyzing complex data to support investigation findings.
The document is a resume for Tonya Grant. It summarizes her experience in customer service and support roles over 10+ years, including underwriting, problem solving, sales, and training employees. She has a master's degree in business administration with an emphasis in entrepreneurship and a bachelor's degree in criminal justice. Her resume lists various roles she has held in customer service, underwriting, management, and corrections.
Need to Know - Real Intelligence TrainingPaul MCLEAY
Ìý
Need to Know is not a typical training company. Rather than providing courses designed to fit a generic need, Need to Know develops bespoke, tailored training courses to fit a client’s training or skills gaps.
We bring proven capabilities in developing, delivering and reviewing training to the professional intelligence and security services, military, and police.
Do your staff feel threatened at work?
Do you interact with the public?
Involved in sales?
Talk to us today.
Timothy A. Head is a transitioning Army Lieutenant Colonel with over 25 years of experience in security operations including investigations, physical and electronic security, security forces, and security programs. He has expertise in areas such as organizational communications, risk management, and security policies/procedures. Most recently he served as a senior historian in Kuwait documenting operations against ISIS. Prior experience includes overseeing security for the Georgia National Guard with responsibilities like ensuring protection of assets, developing security plans/programs, and conducting investigations. He holds a Bachelor's degree in Criminal Justice and has received extensive security-related training and certifications.
Imacula Suraredjo is a social services professional with over 10 years of experience in government roles providing support and guidance. She currently works as a Call Center Supervisor for the NYC Department of Environmental Protection, where her responsibilities include training staff, evaluating customer service representatives, resolving citizen issues, and preparing performance reports. Prior positions include Correspondence Coordinator for the NYC Department of Transportation and Principal Administrative Associate and Eligibility Specialist for the NYC Human Resources Administration. She has strong communication, problem-solving, and analytical skills.
The document provides a summary of qualifications for Thomas J. Pawlak, including his contact information, citizenship and military service status, professional experience, core skills and strengths. Pawlak has served in the U.S. Army Reserves since 2007, holding positions such as Regional Health Command Medical NCOIC, Surgeon Cell NCOIC, Safety NCOIC, and Observer Controller Trainer. He has experience developing training programs, conducting compliance reviews, and interfacing with military healthcare providers and case managers. Pawlak highlights strengths in leadership, team building, safety instruction, and developing relationships across government agencies.
This resume summarizes Brodrick Nettles' qualifications for a cyber security position, including over 4 years of experience in law enforcement and expertise in areas such as IT security, risk assessment, and investigations. The resume outlines Mr. Nettles' educational background with a Master's degree in Justice Studies with an emphasis on cyber security, as well as his professional experience as a State Trooper and various roles in customer service and food service.
Daniel McHenry has over 10 years of experience in the US Army, where he held roles as a Senior Scout and Cavalry Scout. He directed security and safety for teams on missions at home and abroad, and led field and training operations. McHenry is proficient with security equipment, communication devices, and tactical gear. He has received multiple awards for his accomplishments and leadership. McHenry now seeks to apply his skills and experience to a career in public safety and security.
This document discusses various types of communication that can occur within an organization, including advice, orders, instructions, persuasion, education, warnings, raising morale, and motivation. Advice and suggestions can flow horizontally or upwards, while orders always flow downwards. Effective communication is important for passing information, influencing others, and improving performance.
This document contains a self-assessment for a board member to evaluate their competencies, attributes, knowledge of their role, and expertise to serve on the board. It includes sections to rate skills like communication, problem solving, and leadership. It also has the board member describe their experience, location, interests and availability. Finally, it includes a "Board Skills Matrix" for the member to rate their expertise in areas like finance, operations, and stakeholder management to identify strengths and gaps. The self-assessment aims to help the board member understand how they can best contribute and identify areas for development.
Sample
Position/Series/Grade:Human Resources Specialist – Employee Benefits
Competency 1 – Ability to interpret and applyÌýFederal benefits, awards, retirement, and leaveÌýlaws, regulations, procedures, and case precedents in order to effectively manage a Federal employee benefits program
I have the ability to interpret and apply a comprehensive thorough knowledge of Benefits, Awards, and Retirements laws. I assist employees by ensuring they have properly completed the necessary documents and are knowledgeable of their selections. I ensure employees are familiar with vesting and agency contributions for the Retirement Plans.
I am responsible for performing a full range of duties processing documentation using the electronic software. I have been afforded the opportunity to gain specialized knowledge, experience, and ability to interpret/apply procedures, manuals, regulations, circulations, laws, and other pertinent regulatory guidelines. I exhibit knowledge and ability in interpreting/applying procedures, manuals, regulations, circulations, laws, and other pertinent regulatory guidelines relating to major function specializations of Human Resources Management. I was responsible for processing Incentive Awards. I follow strict Federal procedures, manuals, regulations, circulations, laws, and other pertinent regulatory guidelines to counsel employees regarding beneficiaries.
I have processed, logged, and coded the different types of awards. I am very attentive to detail to ensure awards are not given the same cases numbers, amounts are correct per regulation, and all required signatures are on awards prior to coding. I have provided assistance in coordinating and preparing for Ceremonies. Based on my efforts, over 100 employees have been recognized throughout the greater Houston area.
In my previous position I have counseled employees regarding their benefits and pay; as well as inform management on the employee.
Competency 2 - Ability to perform case management and review benefits packets to gather, organize, problem solve, analyze data andÌýfacts, and recommend or initiate specific action or resolution
In my current previous position as a Human Resource Assistant; I prepare New Employee benefit packets. I have used problem solving skills to analyze issues that have arisen as it relates to employees benefits. I have conducted research, in addition to contacting the insurance companies to resolves employees issues.
I thoroughly explain the healthcare benefits, life insurance and retirement plans; in addition to providing individual assistance prior to their selections. I communicate daily via telephone with employees from diverse backgrounds regarding benefits. I check my telephone messages and return telephone calls promptly. I display professionalism, empathy, and sympathy as it relates to benefits. I am an active listener and have the ability to think and act innovatively, look beyond currently reality to forecast futu.
Debra Jenkins has over 6 years of experience as a security professional with excellent communication and active listening skills. She has a Masters in Conflict Management from Sullivan University and certificates in Conflict Management and as a Certified Nursing Assistant. Jenkins has worked in security at the Kentucky International Convention Center for over 10 years and as a dental assistant. She is passionate about public safety, civil rights, and helping others.
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Ìý
1. The role of Customer Service Advisor is to act as the first point of contact for internal and external customers, handling a wide range of queries and only escalating when necessary. They must deal with difficult customers effectively and objectively.
2. Responsibilities include monitoring lone working calls and the domestic abuse helpline, assisting customers with rent inquiries, property bidding, and administration duties.
3. The advisor must have excellent communication and customer service skills, personal resilience, and commitment to service quality. They are expected to comply with company policies regarding conduct, health and safety, data protection, and more.
This job description is for a Mental Health Professional/Case Manager position at a Crisis Diversion Facility or Crisis Diversion Interim Services. The position involves providing comprehensive assessments, crisis intervention, stabilization, and engagement to referred adults. Duties include developing treatment plans, linking clients to resources, advocating for clients, and assisting with transportation. A master's degree in social work, psychology or related field is required, as is experience in crisis intervention and working with difficult to engage clients. The position requires flexibility to work swing or night shifts.
- The document contains the resume of Anil Sharma seeking a position in security or loss prevention. It outlines his 2.5 years of experience as a head of security and 9 months as a loss prevention officer.
- It details his educational qualifications including a diploma in computer applications and security training.
- His technical skills include experience monitoring surveillance systems, conducting investigations and inspections, and responding to security incidents.
Lessons From Bad History and Good SenseJohn Gavazzi
Ìý
This document discusses lessons learned from legal cases and preventing issues in human services programs. It notes that the legal system is imperfect and various factors can influence case outcomes. It then outlines reasons why problems may occur, including poor training, staff pathology, stress, inadequate design/staffing, and boundary crossings. The document provides recommendations for hiring practices, supervision, policies/procedures, handling complaints, and issues around the internet and patient privacy. The overall goal is to present strategies to reduce risks and prevent harm in human services work.
Chief Animal Control Officer Job DescriptionChuck Thompson
Ìý
Here is the most recent job description for the Chief Animal Control Officer for Gloucester County, Virginia. We see a number of issues here. http://www.gloucestercounty-va.com Visit us. For use in a news article and posted under UCC fair use doctrine.
Christina Call-Langworthy is seeking a leadership position that utilizes her 10+ years of experience in security management. She currently works in security for Orlando Health, where she promotes safety and security, develops teams, and follows the company's values of respect, ethics, accountability, compassion, and trustworthiness. Previously, she held security roles at Walt Disney World and worked as the Director of Operations for a congressional campaign, overseeing a staff of over 500 volunteers across three counties.
Charles Edwards has over 20 years of experience in mining and materials handling roles. He has strong skills in operating heavy equipment, transporting and storing explosives safely, and leading and training teams. He is an effective communicator with strong problem solving abilities who values safety and developing ethical behavior in employees.
Johnny Blash III Functional Resume 2015Johnny Blash
Ìý
Johnny Blash III has over 14 years of experience in law enforcement including performing initial investigations, homicides, burglaries, and child molestation cases. He has certifications in being a peace officer, first responder, hostage negotiations, and as a field training officer. For the past 3 years, he was a supervisor managing 28-35 employees, overseeing staffing, recruiting, employee performance and addressing inefficiencies. He is knowledgeable in interpreting law as it applies to juveniles and adult offenders in Georgia. He has experience supervising 900+ inmates as a disciplinary hearing officer and analyzing complex data to support investigation findings.
Johnny Blash III Functional Resume 2015Johnny Blash
Ìý
resume 2015
1. Kanayochukwu Kanezi
95 Jenna Lane, Covington, GA, 30016
Email: kevo1412@yahoo.com Telephone: (678) 262-6013
November 3, 2014
Dear Sir or Madam:
I was very excited to see this position. I am currently seeking the opportunity to employ my expertise,
knowledge, skills and abilities to utilize progressive and analytical, ability to multi-task, prioritize, work
well in a diverse group by providing proficient security support in the capacity of.
As my enclosed resume packet unveils my proficiency, experience, and corroborate I am among the
best possible candidates for this position. I possess knowledge, skills, and innate capabilities in
fulfilling the responsibilities for this job. Moreover, I have excellent administrative support skills;
superb interpersonal skills; organizational awareness; managing human resources, and maintain a
high level of proficient performance under high stress situations. Additionally, I am proficient in ,
communication skills (listening, written, and oral); technical and professional experience in this facet;
technology arena; the ability to provide complex problem solving and conflict resolution; and superb
skills required to manage a high volume and case load.
I am confident that expertise and skill-sets I possess in the advertise position, support field, combined
with educational training and work experience and the ability to maintain a high level of performance
under stressful situations make me the ideal candidate for this position. Please accept my resume as
my official notice that I am interested in joining your team. I am confident that I possess the required
experience and skills that will be an asset to your team.
I look forward to discussing this position more in-depth in an interview. My contact information is
listed above. Please contact me to either schedule an interview or to respond to other questions you
may have. Thank you for considering me for this position.
Sincerely,
/s/
Kanayochukwu Kanezi
2. Kanayochukwu Kanezi
95 Jenna Lane, Covington, GA, 30016
Email: kevo1412@yahoo.com Telephone: (678) 262-6013
OBJECTIVE: Seeking the opportunity to employ knowledge, skills, abilities positively impacting the
organization in escalating proficiency in accomplishing organization’s vision and mission objectives.
Proficient in administrative operations, security, and customer service. Possess excellent work ethics
and the ability to work well with others. Adept in all forms of communications to include listening, oral,
and written.
Work Experience
Protective Service Officer Paragon Systems, Atlanta GA July 2012 - Present
Possess a Top Secret Security Clearance. Currently hold qualifications and Security Officer License/
Blue Card: 10/12 MEB Certified (Monadnock Expandable Baton): 10/12 Security Officer Weapons
license: 10/12 Handcuff: 10/12 Aerosol/OC: 10/12; AED- Adult: 10/12 Aed-Child: 10/12 Infant CPR:
10/12 Adult CPR: 10/12 Pediatric First Aid: 10/12.
Provide support to the United States Department of Homeland Security, employing effective
interpersonal skills, listening, written and oral communication skills to explain security initiatives and
maintain a chronological record of all events, and offences. Manage client crises situations and
assess behavior to recognize terrorist threat. Examine government official documents to allow entry.
Perform all tasks independently. Testify and presenting evidence at administrative and criminal court
proceedings as required. Gather facts on issues with government situations in questions through
open-ended interviewing and statement taking of witnesses, employers, and relevant witnesses.
Establishing and maintaining professional working relationships with Government employees and the
general public. Monitor and authorize entrance and departure of employees, visitors, and other
persons to guard against theft and maintain security of premises. Prepare written correspondences
and reports of irregularities, such as equipment or property damage, theft, presence of unauthorized
persons, or unusual occurrences.
Superbly meet and deal with a diverse group of people and behavioral patterns. Proficient in
employing the art of leadership in order to influence ideas and get others to accomplish the mission
with satisfactory results. Accomplished in facilitation, leading, supervising, and instructing a diverse
group of individual. Compassionate, holding the welfare and concerns of others as a priority. Skilled
in being able to rationalize and reason, and provide practical resolution to issues and concerns.
Adept in making decisions and responding in a timely manner especially under stressful situations.
Poised and provide a high level of self confidence, and experienced in remaining calm during crisis
and emergency situations. Experienced in responding to domestic disturbances and issuing citations
for law violations. Technically and tactfully proficient in enforcing rules and regulations governing
facility security and accountability.
Carry fire-arm and trained in employment of physical force to include deadly force in order to maintain
a high state of security while guarding federal facilities. Flexible, possessing and utilizing a
multifaceted experiences and knowledge in order to provide resolution. Trained in conflict resolution.
Collaborated with others in order to bring resolution in resolving altercations. Possess and utilize
excellent oral communication skills in dispersing information to a myriad of audiences. Provided
demonstrations and seminars. Secured holding facilities for individuals detained or apprehended.
Provide safety lectures to tenants (federal employees) in federal building. Train other personnel on
X-Ray machine and other equipment ensuring a safe work environment Issue citations; provide
3. general instructions and respond to inquiries from both internal and external sources. Proficient in
processing customer complaints and inquiries. Log in visitors entering federal buildings. Observed
(Kanayochukwu Kanezi resume page 2)
and reported signs of discord, stress or abnormal behavior to appropriate party for action. Perform
mental health checks; respond to telephone crisis line. Adept in unusual groupings of individuals and
reporting to higher authority. Proficiently provide assistance in diffusing a possible disturbance.
Answer questions, enforce property rules and regulations, contact agency sponsors or escorts,
fabricating and issuing visitor passes, entering and maintaining data on visitor logs or automated
visitor data base programs, detect and report criminal acts, and ensuring visitors are presented for
appropriate personnel and package screening. Additional duties Prevent, discover, delay, and/or
detain persons attempting to gain unauthorized access to property and/or personnel at the facility
being protected. Provide problem solving resolution to issues or concerns; screen correspondences
Circulate among visitors and employees to preserve order and protect property. Alert and warn
persons of rule infractions or violations, and apprehend or evict violators from premises, using force
when necessary. Operate detecting devices to screen individuals and prevent passage of prohibited
items. Act as a liaison with the Federal Protective Service and other federal employees. Works
independently, plan and execute work, set priorities, organize work and meet deadlines. Perform
armed post/gate control, magnetometer and X-Ray screening, roving foot and vehicle patrols,
management of central communications/security centers, CCTV and alarm monitoring, security
escort, dignitary protection, security training, threat assessment, emergency preparedness
evaluation, vehicle and visitor screening/badging, and first responder emergency services. Employ
excellent work ethics and utilization of knowledge of company policies and procedures. Provide
customer service to both external and internal customer.
Perform security checks on persons, mail, deliveries, vehicles, etc., entering a secure environment.
Gather information as instructed during an investigation. Prepare multifarious documents to include
but not limited to documents from instructions provided; incident reports; documents using pre-printed
and standard forms; confidential reports; sensitive information reports utilized for disciplinary and
investigative purposes, and legible routine correspondences. Conduct internal and external security
checks as required by written procedure. Provide recommendations to update policy. Enforce ;
entrance and exit procedures in a controlled environment.
Intervened and stopped fights between two unarmed individuals. Successfully persuade
uncooperative individuals to comply with verbal directives when confronted with alternative choices;
Administered CPR and first aid to seriously injured individuals. Conducted both internal/external
search of an area or facility. Called 911 and relayed information, Participated in a mock emergency
exercise. Participated security detail and events. Conducted security checks to allow and/or prevent
others from entering a facility or restricted area.
Drafted written correspondences (reports), meeting agendas, and appointments. Greet all individuals
to include agency employees, State and Federal Senior-Level government officials; arrange meetings
and required follow-up actions. Engages personnel, make assessment to ensure safety and make
plans that best meet the safety, well being, and safe environment of all employees and visitors.
Creates a safe environment for all. Reaches factually supported conclusions in a timely and thorough
manner with input from stakeholders to assure safety. When court action is necessary uses authority
with sensitivity and respect. Maintains accurate case records of assessment, activities, and plans;
writes summaries, reports, letters, and memos. Works diligently to meet federal and state mandates
and timeframes. Computer savvy in a myriad of computer programs such as but not limited to
Microsoft Office Suite, ADOBE, and other automated databases used in both federal and corporate
office environment. Technically proficient in preparing multifarious written correspondences such as
but not limited to Memorandum For Records (MFR), Memorandums of Understandings (MOU), report
4. of surveys, written reports, correspondences subject to be used and presented in courts, typing 55+
words per minute. Skillfully utilize technical skills to assess various levels of risks.
(Kanayochukwu Kanezi resume page 3)
Medical Logistics Specialist, US Army Forest Park, GA December 2008
Possess SECRET Security clearance; National agency, check with local record and credit checks
(NACLC). Directed the work flow and supervision of others. Received, stored, recorded and issued
Army medical supplies. Performed inventory and financial management procedures, including
ordering, receiving and storing supplies. Located and cataloged stock, Proficiently performed or
supervising inventory management, storage and preservation; quality control, property management
and repair parts management . Segregated and accounted for medical supplies and equipment
,Selecting the correct stock for issue. Loaded and unloaded moving stock using equipment such as
forklifts and hand trucks. Maintained records on incoming and outgoing stock.
Performed receipt, storage, issued, packed and shipped, care, inspections, inventory control,
requisitioning, salvage, and destruction of medical supplies and equipment. Proficiently performed
receipt of repair parts management, distribution, supply management, property management and
accounting of medical supplies and equipment.
Prepared a myriad of correspondences to include but not limited to military personnel actions;
memorandums for records, memorandums of understanding; Standard Operating Procedures
(SOPs), letter of instructions; written memorandum for senior level commissioned and non-
commissioned officers; report of surveys; logistics inventory statics, and other forms of written
documents. Facilitate training to peers and subordinate on utilization of tools and equipment.
Reviewed and verified quantities received against bills of lading, contracts, purchase requests, and
shipping documents. Unloaded, unpacked, visually inspected, pelletized, and stored incoming
supplies and equipment. Maintained stock locator system and administered document control
procedures. Repaired and constructed fiberboard or wooden containers. Packed, crated, stenciled,
weighed, and banded equipment and supplies. Constructed bins, shelving, and other storage aids.
Processed requests and turned-in documents at direct support level through warehousing section.
Processed inventories, surveys, and warehousing documents. Performed prescribed load list and
shop stock list duties in manual and automated supply applications. Prepared, annotated and
distributed shipping documents. Broke down and distributed field rations. Operated and trained
individuals on operating material-handling equipment. Performed accounting and sales functions in
self-service supply.
Tropical Food Store, Store Austell, GA Mar 2005 to Mar 2009
Recruited and trained new employees. Payroll, Ordering, Stocking & inventory. Balancing, Accounting
Administrative. Completed store operational requirements by scheduling and assigning employees;
followed up on work results. Maintained store staff by recruiting, selecting, orienting, and training
employees. Maintained store staff job results by coaching, counseling, and disciplining employees;
planning, monitoring, and appraising job results. Archived financial objectives by preparing an annual
budget; scheduling expenditures; analyzing variances; initiating corrective actions. Identified current
and future customer requirements by establishing rapport with potential and actual customers and
other persons in a position to understand service requirements.
Ensured availability of merchandise and services by approving contracts; maintaining inventories.
Formulated pricing policies by reviewing merchandising activities; determined additional needed sales
promotion; authorizing clearance sales; studying trends. Marketed merchandise by studying
advertising, sales promotion, and display plans; analyzing operating and financial statements for
5. profitability ratios. Secured merchandise by implementing security systems and measures. Protected
employees and customers by providing a safe and clean store environment.
Kanayochukwu Kanezi resume page 4)
Maintained the stability and reputation of the store by complying with legal requirements. Determined
marketing strategy changes by reviewing operating and financial statements and departmental sales
records. Maintained and employed professional and technical knowledge by attending educational
workshops; reviewing professional publications; establishing personal networks; participating in
professional societies. Maintained operations by initiating, coordinating, and enforcing program,
operational, and personnel policies and procedures.
Norred & Associates, Atlanta, GA Mar 2008 – Oct 2008
Protected the lives of employees and others on the property. Secured al property within the limits of
the premises. Providing building and premises security to the property, Patrolled and conducted
required security checks. Provided effective access control to insure, compliance with standards
established by the client. Regulated and directed traffic as necessary. Prevented theft, arson,
sabotage, etc. Observed, corrected, and reported safety hazards. Responded to alarms and
emergency situations. Promoted safety to prevent accidents. Furthered employee management
relations, goodwill, and public relations. Made routine and special reports to supervisors and clients.
Enforced rules and policies that have been established for the protection of the client’s facility.
Protected company assets and improved profitability by developing and implementing security and
safety programs for employees and customers. Minimized financial losses of a retail operation related
to theft, vandalism, accident and injury. Developed methods for detecting safety issues and security
violations, and implemented programs to prevent repeat occurrences. Communicated effectively and
collaborated proficiently with store and law enforcement personnel. Utilized a high level of discretion
and professionalism, and maintained confidentiality at all times.
Monitored footage from surveillance cameras, assess and maintain store safety, enforced company
rules among employees, and trained other store employees in detecting shoplifters. Utilized excellent
interpersonal skills in order to fulfill requirements of working closely with both the public and other
store employees. Utilized diplomacy including but not limited to treating all customers and coworkers
with respect, even in instances where theft is suspected or known. Maintained a fair and balanced
view of all shoppers, regardless of race, class, religion, manner of dress, etc.
Branch Manager, LBN Enterprise, College Park, GA Mar 2005 – Jun 2008
Utilized human resource skills in an adept manner to perform HR business, to include but not limited
to personnel management; budget preparation; control; and other special management duties.
Employed a variety of management methods in order to improve workflow, simplify reporting
procedures and implement cost reductions. Trained and managed coworkers. Analyzed jobs to de-
limit position responsibilities for use in wage. Studied methods of improving work measurements and
performance standards. Coordinated the collection and preparation of operating reports. Supervised
over 20 employees, scheduled work hours, resolved conflicts, and determined salaries. Reports
included time-and-attendance records, terminations, new hires, transfers, budget expenditures and
statistical records of performance data. Prepared reports including conclusion and recommendations
for solution of administrative problems. Successfully archived important paper work. Issued and
interpreted operating policies.
Education:
Bishop Challonner R.C Sixth form (high school), Tower Hamlets, London, England 1998-2000
6. BSN, Criminal Justice, Strayer University, Atlanta, Georgia anticipated graduation date July 2015
(Kanayochukwu Kanezi resume page 5)
Additional Information
Proficient in Microsoft word, Excel, and PowerPoint. Excellent verbal and written communication
skills; works well with others as well as independently; eager to learn; enthusiastic; thrives while
working under pressure in a fast paced environment. I have obtained and maintained a secret and
Top-secret security clearance.