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Veronica Hartmann has over 15 years of experience in administrative and customer service roles. She has strong skills in Microsoft Office programs like Word, Excel, and PowerPoint. Hartmann is proficient in accounting programs like QuickBooks and payroll programs like ADP and Paychex. She has a history of creating reports and spreadsheets using advanced Excel functions. Hartmann also has experience assisting with payroll preparation, accounts payable and receivable, inventory control, and resolving customer issues. She is seeking a new administrative role where she can utilize her skills.
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Terrence Su has 4 years of experience in financial analysis and accounting roles. He has worked as a Data Analyst for Wilson Parking since 2013 where he improved processes to reduce costs and increase revenue. Prior to this, he was an Assistant Accountant for Addison Hotel from 2011-2013 where he established systems to reduce cash losses. Su holds a Graduate Diploma in Management from Central Queensland University and a Master of Professional Accounting from UNSW. He is currently studying to complete his CPA qualifications and is fluent in English and Mandarin.- Resume
- 1. VERONICA HARTMANN 1222 Tristram Circle, Mantua, NJ 08051 Home: (267) 975-7205 vkornsey@comcast.net CAREER FOCUS Dependable and motivated Administrative professional with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. SUMMARYOF SKILLS Word Accounts Payable/Receivable Excel Creative Problem Solving QuickBooks Payroll Computer Proficient Procurement / Expense Control Multi-Task Management ADP/Paychex Customer Service ACCOMPLISHMENTS Reporting Created and maintains company data reports using advanced Microsoft Excel functions. Payroll Assistance Assisted with payroll preparation and entered data into cumulative payroll software. Customer Service Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. PROFESSIONAL EXPERIENCE FUTURE FITNESS CENTERS Executive Administrator - Multiple Locations 02/2014 to Current Accounts Payable - Maintain documentation electronically and on paper Budgeting / Inventory control - created solutions in this area that led to cost reduction, system improvements and streamlined processes Processed bank reconciliations and financial reports to verify practice of proper due diligence Member support - Researched and resolved collections and billing disputes with tact and efficiency Wrote reports and correspondence from dictation and handwritten notes Created and maintains spreadsheets using advanced Excel functions and calculations to develop reports and lists FIRST CHOICE LENDINGOF NJ Office Manager 10/2009 to 01/2014 Multi-State Payroll/Garnishment Processing Benefits Administrator Customer Service for union member inquiries Inventory/Supply control Assist in mortgage processing LAKERNICK FAMILY CHIROPRACTIC/ENCORE MEDICAL STAFFING Administrator - Temp Position 01/2011 to 12/2012 Medical Billing Payroll Coordinator Accounts Payable/Receivable CONNER PLUMBING INC
- 2. Payroll clerk 05/2008 to 10/2009 Accounts Payable/Receivable Multi State Payroll Coordinator/Garnishment Processing Managed quality communication, customer support and product representation for each client Inventory Control FREEDOM MORTGAGE CORP Account Manager 07/2006 to 09/2007 Processed wholesale mortgage loans Maintained average pipeline of 85-100 loans Prepared monthly production reports Customer support to all assigned branches POPULAR FINANCIAL SERVICES, INC Mortgage Processing/Closing Supervisor 08/1998 to 07/2006 Managed a team of Processors/Closers in the performance of their daily responsibilities Resolved internal/external customer service issues Performed daily Quality Control of product material and conducted one-on-one training as needed Complete annual performance reviews and evaluation of team members to identify areas of improvement and reward above average performance EDUCATION CERTIFIED MASSAGE THERAPIST March 2009 Harris School of Business - Massage Therapy 900 Hour Course 4.0 GPA Perfect Attendance