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Diana Carter
Columbia, South Carolina 29203 (803) 467-8545 diana.0510@yahoo.com
SUMMARY OF QUALIFICATIONS:
? Ten years of experience working in service delivery positions, enhancing the lives of society at large.
? Excellent oral and written communication skills, as well as, interpersonal skills enhanced through experience working
with the public.
? Service-oriented professional, skilled in establishing and maintaining quality societal, and co-workers relations.
EDUCATION:
Columbia College, Columbia, South Carolina
Social Work C May 2016
Midlands Technical College, Columbia, South Carolina
Associates in Applied Science C Human Services, 2013
EXPERIENCE:
Housing Authority, Columbia, South Carolina
Staff Assistant,October2014 to April 2015 (Federal Work Study)
? Multi-line phone system, receive tenants rent and required confidential documents,furnish receipts .
? Assists residents with recertification, move C ins, coping, faxing, official papers and administer property keys.
? Manage Mass filing/data entry- work orders, rent, inspections and changes with confidential information.
Midlands Technical College, Columbia, South Carolina
Office Assistant, August 2011 to January 2012 (Federal Work Study)
? Coordinated and scheduled roomavailability for instructors new student orientation and advisement.
? Responsible for filing confidential paperwork and operating a multi-line phone system.
? Delivered confidential documents to and from varies destination.
? Communicated with the instructors, students, and adjunct regarding presentations, workshops, concerns and needs.
Womens Care Center, Columbia, South Carolina
House Coordinator, September 2009 to May 2011
? Managed case load of seven to twelve residents with weekly follow up.
? Generated support for residents through interaction in group sessions and life skills.
? Responsible for facilitating group therapy sessions and residents monitoring.
Dollar Tree, Columbia, South Carolina
Sale Clerk, October 2009 to November 2010
? Provided accurate daily end of shift report handling hundreds ofdollars .
? Trained new employees on facility policies and regulations.
? Processed varies forms of payment for merchandise and assisted customers plus selling items.
Palmetto Fine Cleaners, Columbia, South Carolina
Front Counter Clerk, April 2007 to June 2009
? Recording instructions for incoming dry cleaning and administrating ticket for pick up.
? Ran daily end of day report, handling hundreds of dollars.
? Responsible for locking safe and closing of store , setting alarm.
.
McDonalds, Columbia South Carolina
Customer Service Representative June 2003 to April 2007
? Ensured fast effective services while assisting customers with menu selection.
? Received cash, check and credit card payment for food order.
? Ran daily end of shift report, handling thousands of dollars.
ACCOMPLISHMENTS, MEMBERSHIPS AND TRAINING:
? Zeta Sigma Chapter of Phi Alpha Honor Society, 2015
? Outstanding Student by Major Award Human Services MTC, 2012
? Newman Civic Fellow Award MTC Campus Compact /AmeriCorps, 2011-2012

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RESUME

  • 1. Diana Carter Columbia, South Carolina 29203 (803) 467-8545 diana.0510@yahoo.com SUMMARY OF QUALIFICATIONS: ? Ten years of experience working in service delivery positions, enhancing the lives of society at large. ? Excellent oral and written communication skills, as well as, interpersonal skills enhanced through experience working with the public. ? Service-oriented professional, skilled in establishing and maintaining quality societal, and co-workers relations. EDUCATION: Columbia College, Columbia, South Carolina Social Work C May 2016 Midlands Technical College, Columbia, South Carolina Associates in Applied Science C Human Services, 2013 EXPERIENCE: Housing Authority, Columbia, South Carolina Staff Assistant,October2014 to April 2015 (Federal Work Study) ? Multi-line phone system, receive tenants rent and required confidential documents,furnish receipts . ? Assists residents with recertification, move C ins, coping, faxing, official papers and administer property keys. ? Manage Mass filing/data entry- work orders, rent, inspections and changes with confidential information. Midlands Technical College, Columbia, South Carolina Office Assistant, August 2011 to January 2012 (Federal Work Study) ? Coordinated and scheduled roomavailability for instructors new student orientation and advisement. ? Responsible for filing confidential paperwork and operating a multi-line phone system. ? Delivered confidential documents to and from varies destination. ? Communicated with the instructors, students, and adjunct regarding presentations, workshops, concerns and needs. Womens Care Center, Columbia, South Carolina House Coordinator, September 2009 to May 2011 ? Managed case load of seven to twelve residents with weekly follow up. ? Generated support for residents through interaction in group sessions and life skills. ? Responsible for facilitating group therapy sessions and residents monitoring. Dollar Tree, Columbia, South Carolina Sale Clerk, October 2009 to November 2010 ? Provided accurate daily end of shift report handling hundreds ofdollars . ? Trained new employees on facility policies and regulations. ? Processed varies forms of payment for merchandise and assisted customers plus selling items. Palmetto Fine Cleaners, Columbia, South Carolina Front Counter Clerk, April 2007 to June 2009 ? Recording instructions for incoming dry cleaning and administrating ticket for pick up. ? Ran daily end of day report, handling hundreds of dollars. ? Responsible for locking safe and closing of store , setting alarm. . McDonalds, Columbia South Carolina Customer Service Representative June 2003 to April 2007 ? Ensured fast effective services while assisting customers with menu selection. ? Received cash, check and credit card payment for food order. ? Ran daily end of shift report, handling thousands of dollars. ACCOMPLISHMENTS, MEMBERSHIPS AND TRAINING: ? Zeta Sigma Chapter of Phi Alpha Honor Society, 2015 ? Outstanding Student by Major Award Human Services MTC, 2012 ? Newman Civic Fellow Award MTC Campus Compact /AmeriCorps, 2011-2012