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CV of: Syed Kazim Abbas
Syed Kazim Abbas
S/o Syed Hanif Hussain
Khori Hill Camp,Alqouz Industrial Area 2 ,
Dubai U.A.E.
E-mail: kazimshah35@gmail.com
Mobile #: +971555755174
Objectives
To work with an organization that promises best development of managerial skills and
further offers a distinct career and a growth oriented executive position in a
professional set up, where strong management, communication and leadership skills
could be instrumental in achieving the organizational objectives.
Work Experience
POSITION: Assistant Warehouse Supervisor/Customer Service
COMPANY: Gulf Alabel (AWOK.COM)
DURATION: February 2016  Present
Job Responsibilities:
 Supervise the warehouse, shipping, and receiving.
 Ensuring all domestic shipments are processed accurately and on-time to the customer.
 Ensure products are taken accurately and in a timely manner.
 Conduct interviews, and hire new employees.
 Create new metrics to track, evaluate, and improve warehouse productivity
 Process product returns and Conduct product failure analysis.
 Ensure a high level of customer service is delivered to all customers, in accordance with
the Customer.
 Support RMA Team's objectives.
 Handle the day-to-day RMA Receiving activities.
 Maintain daily productivity / workflow reports.
 Work closely with internal departments such as Operations, Customer Service / Technical
Support, Quality and Engineering as required.
 Maintain, review and update process documentation on a regular basis; creating new
documents as required.
CV of: Syed Kazim Abbas
POSITION: Warehouse & RMA Coordinator /Customer Service
COMPANY: Gulf Alabel (AWOK)
DURATION: November 2014 to January 2016
Job Responsibilities:
 Trouble shooting of all customer complains according to their problems and their
solution.
 Receiving goods from the drivers and update in stock.
 Working on CRM.
 Working with team leaders to review procedures and customer satisfaction.
 Maintaining the stock of RMA.
 Maintain the high standards of material handling.
 Working on drivers reports regarding their deliveries and cancellations.
 Trouble Tickets updating regarding customer complains.
 Ensure the targeted KPI,S meets to the required standards on monthly basis
 Working on BITRIX
 Trouble tickets updating.
 Invoicing of RMA.
 Pick up way bill printing and drop way bill printing.
 Reporting on delivery status.
 Trouble ticket status following.
 Stock handling Rma
 Solves the drivers problems regarding fields issues.
Additional Task
 Vehicle plan for deliveries
 Handling transportation issues
 Resolving labor issues
Achievement
 Got promotion in 2016 as (Assistant Warehouse Supervisor)
 Role of honors
Govt Degree college kharian
Qualifications
 BS(IT) 2 Year - Bachelors Of IT (2013)
 University of the Gujrat
 FSC  Pre-Engineering (2008)
CV of: Syed Kazim Abbas
 Govt Degree College Kharian
 Affiliated With BISE GRW.
 Matric- (Science) (2006)
 Govt Islamia High School Lalamusa
 Affiliated With BISE GRW.
Computer Skills
 Bitrix
 CRM
 Computer Assembly and troubleshooting
 MS Windows Operating environments
 Microsoft Office (Word, Excel, Access, Power Point, Project etc.)
 Hardware Maintenance, Internet
 Internet & Email
Professional Qualifications
 English spoken(Leaders College Islamabad)
 Basic Microsoft Office
Extracurricular Activities
 Had participated in extracurricular activities
 Cricket: Had been caption at School/ College
 Quiz Competitions and other entertaining programs etc.
Personal Information
Date of Birth: November 03, 1989
Marital Status: Single
Nationality: Pakistani
Religion: Islam
EIC#: 784-1989-6369163-3
Personal Skills
 Innovative
 Proficiency in English
 Adoption
 Communication and Interpersonal Skills
 Diligent
 Moderating
 Motivating
 Hardworking
References
 Will be furnished on demand

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Resume

  • 1. CV of: Syed Kazim Abbas Syed Kazim Abbas S/o Syed Hanif Hussain Khori Hill Camp,Alqouz Industrial Area 2 , Dubai U.A.E. E-mail: kazimshah35@gmail.com Mobile #: +971555755174 Objectives To work with an organization that promises best development of managerial skills and further offers a distinct career and a growth oriented executive position in a professional set up, where strong management, communication and leadership skills could be instrumental in achieving the organizational objectives. Work Experience POSITION: Assistant Warehouse Supervisor/Customer Service COMPANY: Gulf Alabel (AWOK.COM) DURATION: February 2016 Present Job Responsibilities: Supervise the warehouse, shipping, and receiving. Ensuring all domestic shipments are processed accurately and on-time to the customer. Ensure products are taken accurately and in a timely manner. Conduct interviews, and hire new employees. Create new metrics to track, evaluate, and improve warehouse productivity Process product returns and Conduct product failure analysis. Ensure a high level of customer service is delivered to all customers, in accordance with the Customer. Support RMA Team's objectives. Handle the day-to-day RMA Receiving activities. Maintain daily productivity / workflow reports. Work closely with internal departments such as Operations, Customer Service / Technical Support, Quality and Engineering as required. Maintain, review and update process documentation on a regular basis; creating new documents as required.
  • 2. CV of: Syed Kazim Abbas POSITION: Warehouse & RMA Coordinator /Customer Service COMPANY: Gulf Alabel (AWOK) DURATION: November 2014 to January 2016 Job Responsibilities: Trouble shooting of all customer complains according to their problems and their solution. Receiving goods from the drivers and update in stock. Working on CRM. Working with team leaders to review procedures and customer satisfaction. Maintaining the stock of RMA. Maintain the high standards of material handling. Working on drivers reports regarding their deliveries and cancellations. Trouble Tickets updating regarding customer complains. Ensure the targeted KPI,S meets to the required standards on monthly basis Working on BITRIX Trouble tickets updating. Invoicing of RMA. Pick up way bill printing and drop way bill printing. Reporting on delivery status. Trouble ticket status following. Stock handling Rma Solves the drivers problems regarding fields issues. Additional Task Vehicle plan for deliveries Handling transportation issues Resolving labor issues Achievement Got promotion in 2016 as (Assistant Warehouse Supervisor) Role of honors Govt Degree college kharian Qualifications BS(IT) 2 Year - Bachelors Of IT (2013) University of the Gujrat FSC Pre-Engineering (2008)
  • 3. CV of: Syed Kazim Abbas Govt Degree College Kharian Affiliated With BISE GRW. Matric- (Science) (2006) Govt Islamia High School Lalamusa Affiliated With BISE GRW. Computer Skills Bitrix CRM Computer Assembly and troubleshooting MS Windows Operating environments Microsoft Office (Word, Excel, Access, Power Point, Project etc.) Hardware Maintenance, Internet Internet & Email Professional Qualifications English spoken(Leaders College Islamabad) Basic Microsoft Office Extracurricular Activities Had participated in extracurricular activities Cricket: Had been caption at School/ College Quiz Competitions and other entertaining programs etc. Personal Information Date of Birth: November 03, 1989 Marital Status: Single Nationality: Pakistani Religion: Islam EIC#: 784-1989-6369163-3 Personal Skills Innovative Proficiency in English Adoption Communication and Interpersonal Skills Diligent Moderating Motivating Hardworking References Will be furnished on demand