Resume ANKITA NAYAK
- 1. PROFESSIONAL SUMMARY I am currently working in ICICI bank as a Privilege Banker having been promoted as deputy manger (band 2).I have been in this role for past two years.I have been assigned a protfolio of 320 HNI(High Net Worth) ,NRI &Privilege customers with a CASA(Current account and saving account ) book size of 12 Crores.My job responsibilities is to give one step banking solutions & services to this customer base using banking software platform like Finacle (I core 10x),I sense,Sales Crm(for tracking leads and our internal revenue and business) ,DMP(Deliverable Management Portal). I am the FPR (First person responsible ) for retail forex trading in my branch for which I use the software Mercury Fx&PCMS(Travel card portal) for trading currencies.Apart from that I am responsible for generating revenue for my branch (ie,2.5 lakhs per month) via cross sales of assets(Home ,Car,Personal) and third party products such as Life Insurance,Mutual fund,Forex. SKILLS ? Excellent verbal and written skill . ? Team management. ? Expertise in Finacle ,a software platform for banking operations. ? Expwertise in locker mapping and operation as was responsible for the set up ? Expertise in Forex Transactions, Multi currency travel card, inward and outward remittance, wire transfer, foreign currency exchange via the paltform Mercury Fx and PMS for travel card loading. ? Expertise in handling Service request escallations. ? Involved in enhancing business for the branch via requisition of all the products of ICICI Bank i.e. Current Account, Savings Account (CASA), Life Insurance ( LI), Assets (Loans), Liabilities (CASA), Insta Cards, Credit Cards (Consumer Cards), FD, RD, Public Provident Fund (PPF) Account as well as Foreign Exchange ,SCSS(Senior Citizen Savings Scheme) MAIL ID- nayakankita1990@yahoo.co.i n MOBILE NO- +91 7684881387, +91 7752006150
- 2. ? Expertise in operations like NEFT(National Electronic Fund ? Transfer),RTGS(Real Time Gross Settlement) ,Cheque Transfer,Fund Transfer,DD ,Payorder ,Remiitance ? Have knowledge in KYC (Know Your Customer) & AML (Anti Money Laundering) as well as solving customer requisition. ? Expertise in Sales Force Automation (SFA), FCRM for raising Service Request & Account Opening Tracker (AOT). ? Expertise in Sales CRM Entry and as well as extensively involved in clearing and maintaining the focus score of the branch. ? Expertise in MS Office, MS Office Calc and Internet Applications as well as in Core Banking Software like Finacle updated version. EXPERIENCE ICICI Bank (Feb 2014 C till date) : Privelege Banker(DEPUTY MANAGER BAND 2) Having been promoted as Band 2 I have to deal with an incresed mapped book of HNI & NRI clients and achieve higher revenue targets in both assets and liabilities, ICICI Bank (Feb 2014 C till date) : Privelege Banker(DEPUTY MANAGER BAND 1) Dealing eith HNI ,NRI &Privilege mapped base.Ensuring Banking services and query handling and via that process ensuring Incremental Business and cross sales. ACCENTURE (APRIL 2012- JULY2012)
- 3. TRAINEE Software Trainee NIOT (Dec 2011 C Mar 2012): Trainee As a trainee at NIOT, i used Tsunami detecting bouyos to analyze the Tsunami conditions and it¨s impact using the various techniques like signal detection, pressure identification (high-pressure, low-pressure). She created a simulation model to demonstrate how efficiently the signal detection techniques can be used for detecting Tsunami and analyzing it¨s after effect. ONGC (Dec 2010 C Feb 2011): Trainee As a trainee at ONGC, I worked in the onshore sites of ONGC headquarters at Bombay and the ONGC pipeline project at Bombay. She studied oil drilling mechanisms used in ONGC. In the pipeline project she learned the real life Simulations used in Plants for detection of Pressure and the various Instruments used in Plants . HAL(Dec 2009 C JAN 2010): Trainee As a trainee at HAL, I worked in HAL Sunabeda factory where MIG Engines are developed.There she learned the PLC programming (Programmable logic control) used the MIG Engines and the various Instruments used in the MIG planes. CERIFICATIONS Have got certification in AMFI (Mutual Funds). Have got certification in NSDL (Demat Accounts). Have got certification in IRDA (Life Insurance) EDUCATION Exam passed Board / University Name of School /College Year of Passi ng %age/ CGPA PGDM (Post graduate diploma in banking & management) Manipal University Manipal University 2014 8.2(CG PA)
- 4. B.TECH , (Instrumentation & Control Engineering) SRM University , Chennai SRM University, Chennai 2012 8.28 (CGPA ) Std. XII (Sc.) C. H.S.E, OUAT Basic Science College 2008 74.25 % Std. X I.C.S.E. New Delhi St. Jospeh's Convent School , Bhubaneswar 2006 84.00 % AWARDS AND ACHIEVEMENTS PROFESSIONAL ACHIEVEMENTS Ranked 3 in overall perfomace in Privilege Banker category in entire Zonal region(Odisha and Cahttisgarh) . Was responsible in setting up new locker facility in our Bank Brach. Was responsible for enabling Retail Forex in our Bank Branch . Awarded with Roctober -for Life Insurance Achievement Spledid September Award for excellent Mutual Fund sales Achievement Eagle-Award for being an Eagle achiever ie,,over all achiever from Zonal Head of ICICI Odisha &Chattisgarh (SEPTEMBER2015) AJ CallingAchievement in Life insurance-(ICICI PRUDENTIAL)(JUNE 2015) Freedom from zero-An award for forex transactions (ICICI BANK)(NOVEMBER 2014)
- 5. OC Forex Champion-For Forex Transactions(OCTOBER 2014) Call of victory-For being active in Mutual funds and Assets(ICICI BANK)(SEPTEMBER2014) ACADEMIC ACHIEVEMENTS Inter Bank Marathon -3RD PRIZE. 1ST Prize in Terzeto Quiz organized by International Society of Electrical and Electronics Engineering. 3RD Prize in Quiz Organized by International Society Of Automation National Children Science Congress CChild Scientist