Resume Aravind Updated
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Aravind Ashwaghosha Alberts is seeking a challenging career where he can demonstrate his expertise. He has nearly 9 years of experience in operations, training, and quality functions at Convergys India Pvt. Ltd. His roles there included Instructional Design Specialist, Learning Associate, and Quality Advisor. He has experience designing training programs, developing instructional materials, and analyzing call quality data. Aravind has a B.Sc. in Botany, Zoology and Chemistry as well as a Higher Diploma in Software Engineering.
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The document contains Arun Kumar Dubey's resume. It summarizes his career objective of working in a learning and challenging environment. It then details his work experience including current role as an Assistant Professor delivering lectures and evaluating students, previous roles conducting counseling and coordinating admissions, and prior experience providing retail training. It also lists his educational qualifications and internship experience in data management and recruitment processes.Ad
Resume Aravind Updated
- 1. Aravind Ashwaghosha Alberts Email: aravindash_1@yahoo.com Mobile-9880945883 OBJECTIVE Looking for challenging career, where there is scope for demonstrating my expertise, I enjoy taking challenges and meeting them. My strengths are my confidence in whatever I do and my positive thinking. Almost 9 years of experience in Operations, Training, and Quality functions. PROFESSIONAL EXPERIENCE: 1. Organization: Convergys India Pvt. Ltd. - The Organization: Convergys manages business processes for companies around the world, combining its process expertise, information technology and analytical capabilities with operational insight derived from experience in diverse industries to provide a wide range of services using its global delivery platform. Instructional Design Specialist - Lead (October 13 till Present) Job Profile End to end project ownership for classroom deliverables. Lead and mentor a team of Instructional Designers on deliverables Take care of project scoping and resource allocation Finalize training methodologies and curriculum maps Standardizing content Analyze the training setting, characteristics of the learners and client training needs. Suggest alternative delivery methods/approaches. Maintain curriculum for each account assigned. Assist with designing technical and systems training (Technology, Telecommunication & Financial accounts) Participate in analysis and measurement of project outcomes as related to training and instructional design (Internal and External) Modalities: ILT E-learning NOTICE: The information contained in this document is for the use of the named individual or entity to which it is directed and may contain information that is privileged or otherwise confidential. Only relevant experience has been showcased. The document does not showcase unsubstantiated and parallel terms of employment.
- 2. V-learning Learning Associate (July 11 till October 13) Job Profile Evaluation of training needs. Content development Curriculum design and approval Training methodology presentations to the client Needs analysis (for the whole LOB) Work closely with facilitators and quality staff to develop classroom delivery strategies Manage and control shrinkage. Resource allocation of work and resources. Responsible for Direct Client Interaction Ensure adherence to client expectations, standards, guidelines and procedures. Write, sequence, and prioritize learner objectives. Assist with development of instructional materials for participants and facilitators, and performance measurements. Class room training Conducting T3s Quality Advisor (Oct 09 till July 11) Job Profile Data analysis Call Monitoring and Feedback Client Calibrations Floor support and Mentoring Preparing Trend Analysis based on feedback provided for the calls monitored & projecting future trends. DURATION : Oct 09 till Date Joined Convergys on 6th Oct 09 as a QA (Trainee). NOTICE: The information contained in this document is for the use of the named individual or entity to which it is directed and may contain information that is privileged or otherwise confidential. Only relevant experience has been showcased. The document does not showcase unsubstantiated and parallel terms of employment.
- 3. Location : Bangalore COMPUTER PROFICIENCY: Higher Diploma in Software engineering (Aptech) Working knowledge of Internet. ACADEMIC QUALIFICATION: B.SC (Botany, Zoology and Chemistry) HDSE (Aptech, 2 years) Diploma in Fine Arts (ICS, 3 years) PERSONAL PROFILE: Date of Birth : 14th Jul 1978 Language Known : English, Hindi, & Kannada Marital Status : Married Date : Place : (Aravind Ashwaghosha Alberts) NOTICE: The information contained in this document is for the use of the named individual or entity to which it is directed and may contain information that is privileged or otherwise confidential. Only relevant experience has been showcased. The document does not showcase unsubstantiated and parallel terms of employment.