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CHRISTINE T. TOPOLEWSKI
41 SLAYTON HILL RD
LEBANON NH 03766
(603) 448-3732 / ctop60@comcast.net
PROFILE
Results oriented, dependable professional seeks Customer Compliance, Customer
Service, Engineering or Quality support role. Team player excels in fast paced, highly dynamic
environments and is committed to satisfying internal and external customers.
PROFESSIONAL EXPERIENCE
SR. CUSTOMER COMPLIANCE ANALYST (2003-Present)
Timken Aerospace, Lebanon, NH
 Review customer purchase orders/government contracts for quality clauses in support of major OEM,
distribution, and direct government sales including use of customer websites to verify product release status,
downloading documents,specifications and reviewing Customer Approved Supplier Lists
 Consult with customers by phone,e-mail and in person to review and resolve quality issues
 Work with cross functional teams including Customer Service, Engineering, Business Processing,Purchasing,
Operations Quality
 Developed method of interpreting and flowing customer requirements to Timken Aerospace facilities
worldwide using a consistent and repeatable process.
 Developed Compliance Standard Work Instructions
Timken Aerospace, Lebanon, NH (Prior to 2003)
 Supervised Roller, Retainer manufacturing, Quality Inspection , Calibration and Gauge Room, FAA Repair
Station
 Development of direct reports
 Managed product flow through areas of responsibility
 Coordinated and Managed Associate Workload
 Conducted annual performance review of associates
 Conducted gauge inspection
 Implemented gauge repair system
 Performed review and disposition of discrepant hardware; MRB
 Worked as a Quality Inspectorresponsible for determining whether a machine was running within capabilities
 Quality Auditor- Developed Bore and OD training and certification
 Initiated Quick Gauge Changeover concept
INDUSTRY SKILLS
 Proficient in ISO/AS9100 requirements
 Designated Source Quality Rep- Major customers include Honeywell, GE, Pratt Canada, Pratt East Hartford,
Rolls Royce, Williams Inc., Hamilton Sundstrand
 Completed Basic Lean Training
 Knowledge of FARS, DFARS requirements
COMPUTER SKILLS
 Proficient in Microsoft word and excel. Proficient with versions of AS400, SAP, JDE Edwards and
Teamcenter
 Served as the Compliance power userfor the Siemens Teamcenter system; which was tailored to Timken
Aerospace usage
EDUCATION
 ASSOCIATES DEGREE SCIENCE
 Corning Community College (May 1980)
CIVIC ACTIVITES
 Certified Lay Speaker  Methodist Church- NH District
 Liturgical Dance leader- children, youth and adults- Lebanon United Methodist Church

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Resume

  • 1. CHRISTINE T. TOPOLEWSKI 41 SLAYTON HILL RD LEBANON NH 03766 (603) 448-3732 / ctop60@comcast.net PROFILE Results oriented, dependable professional seeks Customer Compliance, Customer Service, Engineering or Quality support role. Team player excels in fast paced, highly dynamic environments and is committed to satisfying internal and external customers. PROFESSIONAL EXPERIENCE SR. CUSTOMER COMPLIANCE ANALYST (2003-Present) Timken Aerospace, Lebanon, NH Review customer purchase orders/government contracts for quality clauses in support of major OEM, distribution, and direct government sales including use of customer websites to verify product release status, downloading documents,specifications and reviewing Customer Approved Supplier Lists Consult with customers by phone,e-mail and in person to review and resolve quality issues Work with cross functional teams including Customer Service, Engineering, Business Processing,Purchasing, Operations Quality Developed method of interpreting and flowing customer requirements to Timken Aerospace facilities worldwide using a consistent and repeatable process. Developed Compliance Standard Work Instructions Timken Aerospace, Lebanon, NH (Prior to 2003) Supervised Roller, Retainer manufacturing, Quality Inspection , Calibration and Gauge Room, FAA Repair Station Development of direct reports Managed product flow through areas of responsibility Coordinated and Managed Associate Workload Conducted annual performance review of associates Conducted gauge inspection Implemented gauge repair system Performed review and disposition of discrepant hardware; MRB Worked as a Quality Inspectorresponsible for determining whether a machine was running within capabilities Quality Auditor- Developed Bore and OD training and certification Initiated Quick Gauge Changeover concept INDUSTRY SKILLS Proficient in ISO/AS9100 requirements Designated Source Quality Rep- Major customers include Honeywell, GE, Pratt Canada, Pratt East Hartford, Rolls Royce, Williams Inc., Hamilton Sundstrand Completed Basic Lean Training
  • 2. Knowledge of FARS, DFARS requirements COMPUTER SKILLS Proficient in Microsoft word and excel. Proficient with versions of AS400, SAP, JDE Edwards and Teamcenter Served as the Compliance power userfor the Siemens Teamcenter system; which was tailored to Timken Aerospace usage EDUCATION ASSOCIATES DEGREE SCIENCE Corning Community College (May 1980) CIVIC ACTIVITES Certified Lay Speaker Methodist Church- NH District Liturgical Dance leader- children, youth and adults- Lebanon United Methodist Church