Resume Gaurav (1)
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Gaurav Chigal is seeking a position that allows professional growth and career development. He has over 7 years of experience in food and beverage management roles, currently serving as an F&B Supervisor at The Oberoi Hotels, Resorts & Spas in Dubai. His resume highlights his skills in multi-tasking, budgeting, team leadership, and ensuring exceptional customer service through adherence to standard operating procedures.
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Resume Gaurav (1)
- 1. GAURAV CHIGAL The Oberoi Hotels, Resorts & Spas, Dubai | Mobile: +971562918392 | Gaurav.chigal@gmail.com Summary To make best use of my skills, qualities, qualifications and experience in an organization that will allow me professionalgrowth and a rewarding career, for which I shallgive in sincerity, diligence and smart workto build a strong team. Presently working as a F&B Supervisor with The Oberoi Hotels, Resorts & Spas, Dubai. In my previous experience F&B Supervisor (preopening) with The Oberoi Hotels, Resorts & Spa, I Started my career path to with Café coffee day, Chandigarh, India, Also been associated with Smoke house deli, New Delhi In my current responsibilities -: DepartmentalTrainer, cashiering , beverage inventory , service operationalequipment, duty roaster, to make sure every guest in the restaurant served with exceptional services with company SOP,maintenance and cleanliness of the outlet, allrequisitions required in outlet regarding food, beverage & generalitems, I am very proficient in computer system (Microsoft Office Word, Excel, PowerPoint, publishers, Outlook, FMC, Adaco,PAYTrax) as wellas POS MICROS etc. Highlights Able to perform multi tasks. Able to give and receive feedback and workunder pressure and in case of appreciate the initiatives. emergencies. Leadership / Team Work Enjoy Able to cater and manage diverse establishingrapport with customers and service concepts. working as part of a team, sharing working on Budgeting, Menu responsibilities and information. developing, food & Beverage Cost, Strongly believe in the importance of Profit & Loss etc. respect, honesty and leading by Demonstrate excellent communication example to create a positive work skills with upper management, Guests environment. and colleagues in general. Also considered by great performance 100 % Results-oriented. as DepartmentalTrainer. Food & Beverage Professional Experience  Restaurant & Bar Supervisor (line up Asst. Manager) Oct 2015 to Present The Oberoi Hotels, Resorts & Spas - Dubai, UAE Shift in charge Ananta fine dining 90 covers restaurant & 35 covers Bar. Scheduled and direct staffin daily work assignments to maximize productivity. Continually monitored restaurant and tookappropriate action to ensure food quality and service standards were consistently met set bythe company. Minimize loss and misuse of equipment through proper restaurant supervision, inventory and staff training. Regularly update computer systems with new pricingand daily food specials. Worked closely with the chef and cooks to determine menu plans for specialevents or occasions. Ensured proper cleanliness was maintained in allareas of the bar and front of house.  Promoted as F&B Supervisor (Preopening) Jan 2011 to Sep 2015 The Oberoi Hotels, Resorts & Spas – Gurgaon,India Joined as F&B associate in 224 covers Allday dining restaurant. Assist to fullrange of operationaland administrative duties with great energy in a Client-focused. Operations management. Quick learner.
- 2. Professionaland stylish manner to ensure the smooth operation ofoutlet and maximize the quality of service. Emphasize and achieve monthly budgets set through effective cost control, customer service/satisfaction. Organize departmentaltraining and internalcommunication in the department. To assist Restaurant manager within department to ensure that all"standard operating procedures" are strictly followed. To assist in conducting"On the Job Training" ofstaffs to maintain standards of performance. To organize colleagues training and set training for the team.  Smoke House Deli (Steak House) Oct 2009 toDec 2010 Casual Dining Award winning chain restaurant - New Delhi,India Shift in charge in 185 covers restaurant. Monitor multiple databases to keep trackof beverage & equipment inventory. Operationalduties which are related to primarily guest's food & beverage services, with professionaland stylish manner to ensure the smooth operation and maximize the quality of the service. Management, communication and motivation. Consult with Assistant outlet Manager & other team leaders to organized staff and outlet area implement standards to provide great services to guests. Try to exceed budget of covers and revenues, while controlling relevant costs, minimizing loss and misuse in order to achieve and exceed the outlet budgeted profitability. To assist in conductingbriefing ofstaffs to maintain standards of performance.  Café Coffee Day (Professional Barista Trainer) Aug 2008 to Jan 2009 Award winning chain coffee outlet -New Delhi,India Initialstage of my career path after management study. I got the chance to start my career with new hopes and learningand sharing attitude. learnt how to build relationship with guests, team & other departments. Education and Training  Bachelor of Science, Food & Beverage Management Aug 2006 to Sep 2009 Indian Institute of future Management –Chandigarh, India Certified DepartmentalTrainer for The Oberoi Hotels, Resorts & Spa Worldwide, Food & Beverage Team. Certified from Remy Martin Fine Champagne Cognac server. Certified food handler from Dubaimunicipality. Certificate winetrainer (Sommelier) by Wi-Not New Delhi. Cross exposures -: Trident Hotels Gurgaon,Wildflower Hall by The Oberoi hotels, India Languages Bilingual : English/Hindi Fluency : Speaking/reading/writing. Arabic : Basic understood Personal Information Date of Birth 14 November 1989 Visa Status Free zone Nationality Indian Gender Male Marital Status Single