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LESLIE A. SHANNON
LAShannon71@gmail.com  281-798-4156  www.LinkedIn.com/in/LeslieShannon
PROFILE
 Skilled and dedicated, conscientious and hard-working, Sr. Executive Assistant with more than 25
years of experience coordinating, planning and supporting daily operational and administrative
functions for high level executives
 Proficient in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint)
 Detail-oriented, quick learning self-starter who understands the importance of confidentiality and
professionalism
 Demonstrated capacity to provide comprehensive support for executive-level staff; excel at
scheduling meetings, coordinating travel, and managing all essential tasks
 Proven track record of accurately completing research, reporting, information management, and
project coordination within demanding time frames
 Adept at developing and maintaining administrative processes that achieve organizational objectives
 Known for ability to establish rapport with a wide variety of people and maintain a calm, professional
manner in stressful situations
 Professional appearance and attitude
PROFESSIONAL EXPERIENCE
WASTE MANAGEMENT – HOUSTON, TEXAS 1991 – 2014
Sr. Executive Assistant to the Sr. VP – Southern Tier Operations (June 2012-Nov 2014)
Sr. Executive Assistant to the VP-Disposal Ops & VP-Collection Ops (March 2007 – June 2012)
Sr. Executive Assistant to the Sr. VP – WM Operations (June 2000 – March 2007)
Executive Assistant to Sr. VP – Engineering & Environmental Management (May 1991 – June 2000)
Most recently provided support to the Executive Operations Team: The Sr. VP-Southern Tier Operations,
the VP & Business Partner for Southern Tier Operations, the Director of Operations Analysis for Southern
Tier Operations, and the VP-Disposal Operations.
Summary of Responsibilities for recent and past positions at Waste Management:
 Maintain and manage demanding executive calendars
 Extensive travel arrangements (domestic and international), and private aircraft travel; prepare travel
itineraries with all details of meetings, locations, participants and other pertinent information
 Independently handle, screen, prioritize, and direct phone calls to the appropriate person in the
company; and identify those which I can handle in an expedited manner
 Prepare executive expense reports, and audit the Operations Team expense reports using PeopleSoft
Finance
 Schedule meetings and conference rooms, draft agenda topics for upcoming meetings, prepare and
distribute materials and presentations for those meetings using Sharepoint
 Team leader for coordinating the Quarterly Area VP Business Reviews for the Southern Tier –
including selecting off-site locations, travel reservations, ground transfers, daily activities, agendas,
team-building events, and meals for groups of 50-100 participants
 Compose Sr. VP’s bi-weekly confidential reports from all direct reports/departments for the CEO’s bi-
weekly meetings

Leslie A. Shannon  LAShannon71@gmail.com  281-798-4156  www.LinkedIn.com/in/LeslieShannon
 Manage and prioritize ongoing projects, maintaining strict confidence when necessary
 Prepare and analyze metrics “scorecard” spreadsheets and reports for all WM facilities – reports used
to determine performance bonuses and rankings within the WM field organization for the presentation
of annual Summit Awards, Best Practices recognition, and Operational Excellence
 Event planner for the annual trip for direct reports and guests (1995–2007) – including group travel to
off-site locations, team events, daily entertainment and activities, and meeting agendas/presentations
 Maintenance and upkeep of WM intranet site for Disposal Operations Department
 Maintain environmental files; keep facilities lists current; maintain Outlook distribution lists
 Administrative support for Engineering/Environmental department of 18-20 people
 Coordinate annual off-site Engineering summit meetings for 50-75 participants
 Coordinate department changes and office moves during two mergers throughout this period (Sanifill
to USA Waste, and USA Waste to Waste Management)
 Developed in-depth knowledge of the processes within the Engineering, Environmental, Disposal,
Collection, and Operations organizations
CARMICHAEL, DAME & BROADNAX – STAFFORD, TEXAS (Feb 1989 – May 1991)
Payroll Coordinator for Custom Home Builder
 Prepared payroll information for all employees and contractors
 Liaison between management and general contractors for all retainage percentages and negotiations
 Maintained payroll files
ARTHUR ANDERSEN & CO. – HOUSTON, TEXAS (Jan 1985 – Feb 1989)
Executive Assistant to Accounting Partner for “Big Eight” Accounting Firm
Supported AA&Co. Accounting Partner and three Accounting Managers – General Administrative duties
o Preparation of correspondence and billing documents
o Maintenance of Regulatory and Accounting files
o Phone Support
o Travel arrangements
EDUCATION AND ORGANIZATIONS
 University of Central Florida – Orlando, FL (1.5 years)
 Landmark Education Leadership Training
 Continuing Software Courses in the Workplace
 Member of the Silver Circle and Past President of Beta Sigma Phi – a World-Wide Women’s Service
Sorority – Preceptor Mu Iota Chapter in Katy, Texas (25+ years)
 High School Education and Hometown – New Smyrna Beach, Florida
 Notary – State of Texas

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Resume - LAShannon - 2015

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Resume - LAShannon - 2015