Sounik Mondal is seeking a job that provides growth, excellence, and satisfaction. He has over 1 year of experience providing helpdesk support to United Bank of India branches through troubleshooting issues with their Finacle system. He has an M.A. in Geography and certifications in banking, financial services, and mutual funds. His strengths include a strong work ethic, positive attitude, and calm demeanor.
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RESUME OF SOUNIK MONDAL
1. Sounik Mondal
Phone: 91 8013048642 / 033- 24943838
Email: souniksan@gmail.com
110-C/1, Matilal Gupta Road
East Park,Barisha
Kolkata-700008
Career Objective
To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction
and self development and help me achieve personal as well as organizational goals.
Professional Experience
SAGGEZA INDIA PVT LTD
HELPDESK SUPPORT, 3/2014 to Present
Placed at Head office of United Bank of India which consists of nearly 2200 branches and 24 Regional
Office .Provides Banking Support in UBI.
Total Experience: 1 Year 4 Months in Banking Domain knowledge with day end operations support.
Duties and Responsibilities
Troubleshooting Problems of Different Modules in Banking.
Solving bank staff's Queries related to Finacle. Troubleshooting the problems faced by branches.
Providing telephonic support and remote support.
Giving Finacle ONLINE Support' to UBI branches from all over India.
2. EDUCATION
Examination Name Board/University Year of passing Grade/Percentage
M.A in Geography RABINDRA BHARATI UNIVERSITY 2011 54.80
B.Sc University OF CALCUTTA 2008 51.00
Higher Secondary West Bengal Council For Higher
Secondary Education
2005 70.00
Madhyamik West Bengal Board Of Secondary
Education
2003 75.37
CERTIFICATION
Completed Post Graduate Diploma in Banking and financial services PGDB from NIIT IFBI
NISM Certified in Mutual Fund Distribution V-a
STRENGTHS AND HOBBIES
STRENGTH: HARD WORKING, POSITIVE ATTITUDE, COOL MINDED.
HOBBIES: CRICKET, FOOTBALL, MOVIES, TRAVELLING.
3. ACHIVEMENTS
GRAPHICS DESIGNING COURSE FROM ARENA ANIMATION CHOWRINGHEE
DRAWING COURSE UPTO 3RD YEAR
BASIC COMPUTER KNOWLEDGE IN MICROSOFT WORD, EXCEL, POWER POINT.
PERSONAL INFORMATION
Date of Birth January 30, 1988
Language Known English, Bengali, Hindi
Fathers Name Utpalendu Mondal
Mothers Name Krishna Mondal
DECLARATION: I hereby declare all the above information is true to the best of my knowledge.
DATE:. SIGNATURE: