resume112014v.2
- 1. 1 Rebecca L. Gabbard 5411 Gosey Hill Rd Franklin, Tn 37064 Cell: (317) 696-7586 Beckyg57@yahoo.com Experience: St. Thomas Health Network 10/2013 to present Nashville TN St. Thomas Health is a not for profit hospital network serving the Middle Tennessee area. Clinical Specialist I Primarily responsible for enduser support of the EHR software provided for the ambulatory practices of the ST. Thomas Health Network. Implementation lead for transitioning physician practices from multiple legacy systems to athenaNet. Responsible for assessing current state workflows, risk and issue identification and resolution, development of training materials for implementation. Oversight of Quality Reporting including Meaningful Use, ACO, PQRS, providing direction to Operations to assist Providers in meeting guidelines. Manage communication to endusers and Operations team which includes training, change updates, system releases. Acumen Physician Solutions 5/2011 to 10/2013 Franklin TN Acumen Physician Solutions is a division of Fresenius Medical Care of North America that provides a suite of network applications for physician practices. Clinical Consultant As Subject Matter Expert assisted the Business Marketing Team in pre-sales demonstrations Assisted the client services team with training and implementation Provided clinical workflow analysis and recommendations during implementation. Acted as a resource for clinical subject matter. Provided UAT and workflow testing of new software development and releases. Identification and submission of product enhancement requests based on client feedback. Assisted the client with development of clinical documentation templates Participated in Trade Shows and Medical Meetings as subject matter expert. Assisted clients in understanding documentation requirements within application to meet Meaningful Use requirements.
- 2. ICA 4/2008 to 5/2011 Nashville TN Implementation Specialist – Team Lead ICA is a privately owned company that integrates with and builds upon existing clinical systems to create a unified electronic health record. Primary market is HIE with ability to adapt application to the IDN, Community and State environments. Clinical Product Specialist 2 Participates in pre-sale demonstrations as a subject matter expert assisting the Sales Team with showcasing the product on site and/or web based tools to prospective clients Participates in pre-sales assessments during the sales cycle for client implementation preparation. Responsible for internal training of ICA staff on product features, new functionality and releases Assists with Development Team on maintenance and improvement of sales demo environment Acts as resource for clinical subject matter Assists with training and testing of external customers as required. Implementation Specialist – Team Lead Responsible for design, development and implementation of product workflows Designed training tools for effective product training Designed and deployed product training, workflow, data integration and functionality testing. Worked with client throughout planning, development and implementation stages to identify issues, risks, resolutions and communicate solutions. Monitored client system performance to determine pro-active solution deployment Responsible for conveying solutions to the internal product team Supervision of implementation specialist staff. Community Business Innovations 6/2007 to 4/2008 Indianapolis IN CBI is part of the Community Health Network in Indianapolis Indiana. Provides business and technical services for the multi hospital network Medical Informatics Consultant Clinical consultant liaison with Medical Informatics Team Primary focus on physician access training for hospital network inpatient software programs Project Organization and development of network process for implementation of evidence based order sets. Designed, development, building and implementation of future clinical documentation system utilizing current clinical documentation system.
- 3. Visionary Enterprises – Northpoint Pediatrics 8/1993 – 6/2007 Indianapolis, IN Northpoint Pediatrics is a multi-office pediatric physician practice affiliated with Community Health Network in Indianapolis IN providing healthcare for children from infancy through 18 years of age. 3 Clinical Informatics Manager Multi-office location ambulatory facility Informatics manager which included implementation of the EMR system, serving as Systems Administrator Coordination of IT and software services in troubleshooting and problem resolution of daily operation of EMR system. Education and training of clinical and office staff in use of EMR system. Maintained hardware for clinical use across multiple clinic locations Reviewed and recommended purchase of computer and accessory equipment for office use. Staff management and supervision o Daily clinical staff, after hours triage program, Saturday clinic Responsible to oversee daily compliance of ClIA, OSHA, HIPAA standards. Monitored daily vaccine use and maintain adequate vaccine stock at all office locations. Responsible for office supply stocking of clinical stock, vaccines Evaluation, recommendation and training of clinical office equipment Maintained, developed and revised back office orientation processes, triage protocols and other patient care materials. Worked directly with Nursing Leadership team in all areas listed above to maintain office flow, staff education. Other Experience 9 years additional nursing experience with home health, skilled nursing care and pediatric patients including Case Management EDUCATION Bachelor of Science in Nursing – University of Cincinnati CERTIFICATIONS AND SKILLS Applications:Microsoft Office Suite, Visio, Sharepoint. Cisco WebX, GoToMeeting. Knowledgeable in use and implementation of electronic medical records systems Experience with health information exchanges Current Indiana and Tennessee Nursing License Member of ANIA-Caring References available upon request