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Resume_Himanshu_Haryani_May16

Himanshu Haryani
Himanshu Haryani

Himanshu Haryani is seeking a managerial position utilizing his 4 years of experience as a Product Manager at ICICI Bank. He has an MBA in Marketing and is proficient in areas like branding, marketing, product development, and sales for foreign exchange services. He has experience analyzing customer segments, launching marketing campaigns, and managing teams and branch performance.

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Himanshu Haryani Email: himanshu21188@gmail.com Mobile: +91 82977 82005 To obtain a position that will enable me to use my managerial and professional skills backed with my educational background to ensure an organizational growth along with of self & possess the ability to work in both independent and collaborative work milieu. Synopsis MBA (Marketing) with 4 years of work experience as a Product Manager in ICICI Bank ltd- Retail Liabilities Group. Proficient in bringing paradigm changes by developing new processes, ascertaining branding, marketing, customer communication & product development for Foreign Exchange Services (FES). Setting Minimum Business Guarantee (MBG) parameters for sales channel to onboard entities under Referral segment, Corporate houses & FFMCs. Key Attributes Business Insight: Skilled in handling activities: Retail Foreign exchange services, Travel card Business, Retail Outward Remittances, Retail Treasury Analytical Skills: Ability to analyze different requirements of different segment of customer and their requirement to get more business for the organization. Team Work: Approachable team player with team spirit, capable of enhancing mutual support to achieve organizational goals. Areas of Expertise Communication/ leadership Skills Negotiation Skills Sales/Marketing Banking Operations Team Player Process walkthrough Strategic Thinking / Tactical Solutions Time Management Detail Oriented / Flexible Logical & Articulate Professional Abridgment: Total 4 Years Company: - ICICI Bank India Ltd. (June 2012 - till date) Department: - Foreign Exchange Services Designation: - Product Manager (MM-I) Current Location: - Hyderabad (June2014 onwards) Previous Location: - Mumbai (June2012-May2014)
Solitary Key result areas: Business Management: Circularizing & time to time review of PAC notes covering overall delinquencies of Foreign Exchange as per internal banks policies & processes under purview of FEMA guidelines. Designed enablers which give the branches complete snapshot of intricacies for executing Fx transactions. Successfully introduced a simplified system for executing forex transactions. To mitigate market, settlement, liquidity, technological, legal and operational risks involved in Fx transaction. Compliance- Adherence to RBI guidelines, FEMA guidelines, Branch audit etc. Competitive analysis & support channels for query resolutions on products & process. Roles and Responsibilities: Marketing & Sales: Identification & Macro level analysis of Customers market segments with periodic reviews. Launch and drive periodic/ need based customer promos/ analytical campaigns for potential customers to provide them with the suite of fx products Obtaining periodic feedback from distribution channels on performance/ effectiveness of marketing initiatives Drive Fx volume targets, revenue, market share and profit performance by a combination of business development & relationship initiatives. Communicate a clear, strategic sales vision, effectively training and coaching sales team members (Forex RHS & RMs). Identifying and generating leads for prospecting existing customers (ERV) and building new customers base (NCA). Liaising with Salary and Corporate team for mapping of existing and new Corporates for sale of forex to their employees traveling abroad. Mapping of FFMC/Student Consultants/Travel Agents and other partners for sale of our top end product to their customers/students through Referral arrangement. Cultivate excellent relationships with existing channel partners & new prospects. Monitoring Branches performances & continuous guidance for improvement. Approving the deals done by branches or support channels keeping basic parameters in consideration. Projects Sales CRM platform integration for Forex (Mar 2016 till date) To tap retail Forex customers & induce repeat purchase, framework has been designed in Sales CRM for Student, Family Maintenance, LRS, NRI, Leisure, Business & other segments customers Customer triggers have been mapped to branch staff & the system facilitates proper closure of the leads hence generated It also captures the futuristic Forex requirement of the customer & sends reminders to branch staff for the same. Involved in defining interface requirements, system integration with Sales CRM & technology team, UAT testing & end to end processing. Life-cycle customer communication campaign (Feb 2015 till date) Defining the overall life-cycle of the Forex customers as per their purpose of Travel abroad or initiating Remittances Segments covered are Student, Family Maintenance, LRS, NRI, Leisure & Business. Campaign being designed to trigger communication based on Customer purchase behavior
tracking the life-cycle spread upto 180 days. Credence Superior deal booking system (November 2014- Jan 2015) Credence is a superior deal booking system as compared to old system Fx-online prepared in consultation with Treasury team. End to end UAT & process setup before launching this system for branches. Regular pops up to branch user for correct selection of nostro, product & type of deal to booked to eliminate possible errors & minimizing losses. Hello Canada- Dual Account Opening Proposition (November 2013) Dual Account proposition has been designed to facilitate the cross-border banking needs of Indian Nationals planning to go overseas for work, study etc. Already launched overseas account opening proposition in countries like UK, Australia, Canada to be extended in other countries as well. Project E2E Solution for student segment (September 2013- till date) Study of Student Life Cycle. Identifying the various touch points playing pivotal role in decision making of study abroad. Initiatives of on-boarding outbound entities like Educational Consultant, Coaching Institute & Educational institute under referral tie-up with ICICI Bank. Building Outbound Referral Channel (March 2013- August 2013) Designing a process for on-boarding outbound entities under Forex referral arrangement to increase ICICI Banks presence in outbound market. Identification & on-boarding of outbound entities like Travel Agents, Educational Consultants, Coaching institutes, Schooling Institutes, FFMCs/ ADII & other players willing to refer potential Forex customers to ICICI Bank. Unique agency code creation upon submission of required KYC & AML checks. Designing a process of monthly payout basis the successful referral transaction conversions. Forex limits and guidelines system (FLAGS) (August 2012- Feb 2013) Forex limits and guidelines system (FLAGS) is an intelligent system which is built with the mindset of on-boarding maximum number of ICICI bank sale employees & reduce the number of operational queries coming to corporate office & query resolution desk. Designed an interface for branch users where by Graphical user (GU) can log in & know the complete guidelines for executing single Forex transaction. Accolades Rewarded best individual rating since last two consecutive FYs (FY15 & FY16) Project E2E solution for Student Segment being nominated for ICICI Bank Quality Awards (FY16) Rank 7th out of 800 marketing students from SBS during my PGDM 2011-12. Consecutive two time Volleyball Dhristi event winner represented BIMM in 2010-11/12. Winner solo singing competition-male represented BIMM 2012. Highest Individual marks in Jiwaji University-2009.
Scholastics Degree Institute/ University Year Discipline Post Graduate Diploma in Management Balaji Institute of Modern Management Pune 2010- 2012 Marketing B.com (With IT specialization) SMSPG Jiwaji University Gwalior 2006- 2009 Commerce HSC Madhya Pradesh Board 2004- 2006 Commerce Co-Curricular Activities ICICI Bank Cricket Corporate team member (2014 till date) Member of an NGO group Manavta Jan 2006 to Jan 2008. Member of Youth Red Cross Society 2007-08. Retail Selling in family business from July 2003 to April 2009. Played state level volleyball & district level cricket. IT Forte Operating System : MS-Office (Word, Excel, PowerPoint) Hands on Experience : Finacle, FCRM Core Banking Application : Sales CRM, Credence, Fxonline, Instasell, I-SFA, I- View Hobbies & Interests Interested in macroeconomic activities. Playing Cricket & Volleyball. Numeromania (Love to play with numbers). Singing & listening music. Personal Vitae Date of Birth : 2nd November 1988 Fathers Name : Mr. Ghanshyam Haryani Current Location : Hyderabad Languages known : English, Hindi and Sindhi Marital Status : Single Passport Number : K4933732

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Resume_Himanshu_Haryani_May16

  • 1. Himanshu Haryani Email: himanshu21188@gmail.com Mobile: +91 82977 82005 To obtain a position that will enable me to use my managerial and professional skills backed with my educational background to ensure an organizational growth along with of self & possess the ability to work in both independent and collaborative work milieu. Synopsis MBA (Marketing) with 4 years of work experience as a Product Manager in ICICI Bank ltd- Retail Liabilities Group. Proficient in bringing paradigm changes by developing new processes, ascertaining branding, marketing, customer communication & product development for Foreign Exchange Services (FES). Setting Minimum Business Guarantee (MBG) parameters for sales channel to onboard entities under Referral segment, Corporate houses & FFMCs. Key Attributes Business Insight: Skilled in handling activities: Retail Foreign exchange services, Travel card Business, Retail Outward Remittances, Retail Treasury Analytical Skills: Ability to analyze different requirements of different segment of customer and their requirement to get more business for the organization. Team Work: Approachable team player with team spirit, capable of enhancing mutual support to achieve organizational goals. Areas of Expertise Communication/ leadership Skills Negotiation Skills Sales/Marketing Banking Operations Team Player Process walkthrough Strategic Thinking / Tactical Solutions Time Management Detail Oriented / Flexible Logical & Articulate Professional Abridgment: Total 4 Years Company: - ICICI Bank India Ltd. (June 2012 - till date) Department: - Foreign Exchange Services Designation: - Product Manager (MM-I) Current Location: - Hyderabad (June2014 onwards) Previous Location: - Mumbai (June2012-May2014)
  • 2. Solitary Key result areas: Business Management: Circularizing & time to time review of PAC notes covering overall delinquencies of Foreign Exchange as per internal banks policies & processes under purview of FEMA guidelines. Designed enablers which give the branches complete snapshot of intricacies for executing Fx transactions. Successfully introduced a simplified system for executing forex transactions. To mitigate market, settlement, liquidity, technological, legal and operational risks involved in Fx transaction. Compliance- Adherence to RBI guidelines, FEMA guidelines, Branch audit etc. Competitive analysis & support channels for query resolutions on products & process. Roles and Responsibilities: Marketing & Sales: Identification & Macro level analysis of Customers market segments with periodic reviews. Launch and drive periodic/ need based customer promos/ analytical campaigns for potential customers to provide them with the suite of fx products Obtaining periodic feedback from distribution channels on performance/ effectiveness of marketing initiatives Drive Fx volume targets, revenue, market share and profit performance by a combination of business development & relationship initiatives. Communicate a clear, strategic sales vision, effectively training and coaching sales team members (Forex RHS & RMs). Identifying and generating leads for prospecting existing customers (ERV) and building new customers base (NCA). Liaising with Salary and Corporate team for mapping of existing and new Corporates for sale of forex to their employees traveling abroad. Mapping of FFMC/Student Consultants/Travel Agents and other partners for sale of our top end product to their customers/students through Referral arrangement. Cultivate excellent relationships with existing channel partners & new prospects. Monitoring Branches performances & continuous guidance for improvement. Approving the deals done by branches or support channels keeping basic parameters in consideration. Projects Sales CRM platform integration for Forex (Mar 2016 till date) To tap retail Forex customers & induce repeat purchase, framework has been designed in Sales CRM for Student, Family Maintenance, LRS, NRI, Leisure, Business & other segments customers Customer triggers have been mapped to branch staff & the system facilitates proper closure of the leads hence generated It also captures the futuristic Forex requirement of the customer & sends reminders to branch staff for the same. Involved in defining interface requirements, system integration with Sales CRM & technology team, UAT testing & end to end processing. Life-cycle customer communication campaign (Feb 2015 till date) Defining the overall life-cycle of the Forex customers as per their purpose of Travel abroad or initiating Remittances Segments covered are Student, Family Maintenance, LRS, NRI, Leisure & Business. Campaign being designed to trigger communication based on Customer purchase behavior
  • 3. tracking the life-cycle spread upto 180 days. Credence Superior deal booking system (November 2014- Jan 2015) Credence is a superior deal booking system as compared to old system Fx-online prepared in consultation with Treasury team. End to end UAT & process setup before launching this system for branches. Regular pops up to branch user for correct selection of nostro, product & type of deal to booked to eliminate possible errors & minimizing losses. Hello Canada- Dual Account Opening Proposition (November 2013) Dual Account proposition has been designed to facilitate the cross-border banking needs of Indian Nationals planning to go overseas for work, study etc. Already launched overseas account opening proposition in countries like UK, Australia, Canada to be extended in other countries as well. Project E2E Solution for student segment (September 2013- till date) Study of Student Life Cycle. Identifying the various touch points playing pivotal role in decision making of study abroad. Initiatives of on-boarding outbound entities like Educational Consultant, Coaching Institute & Educational institute under referral tie-up with ICICI Bank. Building Outbound Referral Channel (March 2013- August 2013) Designing a process for on-boarding outbound entities under Forex referral arrangement to increase ICICI Banks presence in outbound market. Identification & on-boarding of outbound entities like Travel Agents, Educational Consultants, Coaching institutes, Schooling Institutes, FFMCs/ ADII & other players willing to refer potential Forex customers to ICICI Bank. Unique agency code creation upon submission of required KYC & AML checks. Designing a process of monthly payout basis the successful referral transaction conversions. Forex limits and guidelines system (FLAGS) (August 2012- Feb 2013) Forex limits and guidelines system (FLAGS) is an intelligent system which is built with the mindset of on-boarding maximum number of ICICI bank sale employees & reduce the number of operational queries coming to corporate office & query resolution desk. Designed an interface for branch users where by Graphical user (GU) can log in & know the complete guidelines for executing single Forex transaction. Accolades Rewarded best individual rating since last two consecutive FYs (FY15 & FY16) Project E2E solution for Student Segment being nominated for ICICI Bank Quality Awards (FY16) Rank 7th out of 800 marketing students from SBS during my PGDM 2011-12. Consecutive two time Volleyball Dhristi event winner represented BIMM in 2010-11/12. Winner solo singing competition-male represented BIMM 2012. Highest Individual marks in Jiwaji University-2009.
  • 4. Scholastics Degree Institute/ University Year Discipline Post Graduate Diploma in Management Balaji Institute of Modern Management Pune 2010- 2012 Marketing B.com (With IT specialization) SMSPG Jiwaji University Gwalior 2006- 2009 Commerce HSC Madhya Pradesh Board 2004- 2006 Commerce Co-Curricular Activities ICICI Bank Cricket Corporate team member (2014 till date) Member of an NGO group Manavta Jan 2006 to Jan 2008. Member of Youth Red Cross Society 2007-08. Retail Selling in family business from July 2003 to April 2009. Played state level volleyball & district level cricket. IT Forte Operating System : MS-Office (Word, Excel, PowerPoint) Hands on Experience : Finacle, FCRM Core Banking Application : Sales CRM, Credence, Fxonline, Instasell, I-SFA, I- View Hobbies & Interests Interested in macroeconomic activities. Playing Cricket & Volleyball. Numeromania (Love to play with numbers). Singing & listening music. Personal Vitae Date of Birth : 2nd November 1988 Fathers Name : Mr. Ghanshyam Haryani Current Location : Hyderabad Languages known : English, Hindi and Sindhi Marital Status : Single Passport Number : K4933732