Resume[Moaz Mehboob]
- 1. R E S U M E MUHAMMAD MOAZ MEHBOOB Personal Information Personal Profile I am young, energetic, honest, enthusiastic and hardworking, also having experience of Sales, Marketing and Customer services. Adaptability, professional approach and positive attitude are key features of my life. I have ability to work independently and as a cooperative team member. Career Objective Seeking a challenging position in a reputed, growth oriented organization. To use my skills and potential to Assist an organization in achieving its goals seeking long term career with optimum growth. This objective would be prospect of career growth and rich reward for hard work. Key Skills Professional Experience Business Development Officer BDO (ZONG CM Pak Limited) 26st October 2013 till now Responsibilities Develop the market & get maximum share from it. Plan and execute various sales promotional activities to boost up the sales. Create opportunities for sales growth. Manage sales data analysis for reporting of all the selling units / area on regular basis. Ensure the product availability and visibility throughout the territory. Conduct market sales analysis / Retail study and maintained all the area sales record. Monitoring the Franchise sales target. Enhance retailers interaction & trained them for (MNP, VAS, GOLDEN NUMBER). Educate retailers about product & promos for his benefits. Achievements Enhance Recharge from 3.0 Million to 3.7 Million in 3 months. Induct 45 New Timepey Retailers in 6 months. Winner of Internal Staff Promo Dec 2013. Induct 20 New Top Shop Retailers in 3 months. Successfully deploy bio metric at 42 retailers. 100% postpaid achievement this 2014 year. 110% Timepey achievement this 2014 year. Yearly appraisal 90% (2014) 32000 msisdn successfully verified in Q 1. Sales & Distribution Manager S & D (Telenor Franchise) 26st May 2012 till 26st October 2013 Responsibilities Gender Male NIC No. 38403-3875702-5 Marital Status Married Nationality Pakistani Date of Birth 12-06-1979 Address House No. 91C Civil Line, Opp SP House, University Road Sargodha Punjab Pakistan Cell 0345 8652122 E-mail moazmehboob@gmail.com, moazmehboob@yahoo.com Communication Computer Selling Multi Tasking Customer Service Presentations Marketing Decision Making Relation Building Report Writing Planning Administration Problem Solving Coordination Negotiation Office Management
- 2. Monitoring sales volume 32.8 Million (225 Outlets of Prepaid Sims & 1135 outlets of E-Load Scratch Cards) Monitor a sales team of 13 persons. To Plan and execute various sales promotional activities to boost up the sales. To create opportunities for sales growth. To manage sales data analysis for reporting of all the selling units / area on regular basis. To ensure the product availability and visibility throughout the territory. To conduct market sales analysis / Retail study and maintained all the area sales record. Achievements Enhance Recharge from 18.0 Million to 32.8 Million in 1 year Deployment of effectives 200 E-Load Sims in 1 year in the market. 10000 to 20000 average recharge on each E-load Sims in a month Inject 144 New E Paisa Retailers in 1 year. Deployment of 17 Sahulat Ghars in 1 year. Winner of Rise of the Champion (FCA Campaign) of Feb 2013 Winner of Rise of the Champion 2 (FCA Campaign) of Mar 2013 Direct Sales Officer DSO (Telenor Contractual) 26th November 2009 27th September 2010 Reporting to Direct Sales Executive. Meet monthly / weekly Sales targets for Persona connections through outdoor selling. Bring in New Accounts focusing on SME's and Individual accounts. Work with all personal and outside contacts to satisfy clients and achieve company goals. Identify areas of improvement in the company and assist in creating and implementing solutions. Keep up to date on market trends and new products Identify and investigate growth opportunities for the company with our customers. Promote positive sales and service while acting in a professional manner. Achievements 100% target achievement since joining Telenor as DSO. Winning one time highest connection seller in a day prize in December 2009. Certificate of achievement on 102% sale in first two quarter of 2010. Customer Relations Manager CRM (Telenor Franchise) 21st April 2007 up till 25th November 2009 Responsibilities Reporting to Franchise Executives. Monitoring a franchise team of 5 people. Planned and executed various sales promotional activities to boost up the sale. Maintain a strong professional relationship with key customers and prospective clients Provide variety of customer services to customers like postpaid creation, prepaid replacement, Easy load replacement, Package Plan change and VAS activation. Managed and co-ordinate with the franchise staff. Managed all the data of the franchise. To ensure the product availability and visibility throughout the territory. Prepare the monthly sale targets for sales officers & then planned for target achievement. Mention all record of Easy Paisa. Improve Easy Paisa sales & other VAS activation Achievements In August 2007 done highest FCA throughout the Central Region Faisalabad. In Nov 2007 come in ranking of TOP 10 in promotion of (MNP) Mobile Number Portability throughout Pakistan. Average of Postpaid monthly target 95 % 2nd position in MNP throughout Central 2 Region till now. Since three months top in Postpaid & MNP sale. Fifth in the recent nationwide postpaid competition. First Franchise which sell SME package In Central II. Successfully launch Easy Paisa in Sargodha. Achieved all targets of Easy Paisa till November on top.
- 3. Sales & Distribution Manager S & D (Telenor Franchise) 1st February up till 16th September 2008 Responsibilities Reporting to Franchise Executive Telenor. Monitoring sales volume 2.40 Million (45 Outlets of Prepaid Sims & 652 outlets of Scratch Cards, E-Load & E- Load Sims) Monitor a sales team of 8 persons. To Plane and execute various sales promotional activities to boost up the sales. Maintain a strong professional relationship with key customers and prospective clients. To create opportunities for sales growth. To manage sales data analysis for reporting of all the selling units / area on regular basis. To ensure the product availability and visibility throughout the territory. To conduct market sales analysis / Retail study and maintained all the area sales record. To prepare the monthly sale targets for Retail sales officers & then planning for target achievement. Achievements Retail census of 652 outlets in 1 week. Deployment of effectives 200 E-Load Sims in 3 months in the market. 10000 to 20000 average recharge on each E-load sim in a month First position in FCA throughout Sargodha belt in previous four months average (3900) per month. Second position in MNP in Sargodha belt in 2008. Education DEGREE GRADUATION (2009 TO2011) University of Sargodha Computer CERTIFICATE IN COMPUTER APPLICATIONS Business Applications (Word, Excel, P-Point) Operating Systems (Windows, Windows XP, Windows Vista & Dos) Business Communication and Report Writing, Browsing, Internet, etc. CERTIFICATE IN COMPUTER HARDWARE Two Years Computer Hardware Diploma. (Repairing, Assembling, Troubleshooting, Installation,) Training Siebel, STS, TRACKER System & Order Processing, IR, USB Edge Stick, Customer Services, One System, Policy & Procedure, Persona Postpaid (SME) Sales & Activation, Easy Paisa, Blackberry, SSA -------------------------------- Telenor Pakistan Tabs, Ampac ---------------------------------------- Warid Telecom CDP 1, CDP 2 ---------------------------------------- Dawood Family Takaful CRM, Reports, Boss System, FVP ------------ Zong CM Pk Personal Attributes Chap of friendly nature. Tolerant and patient. Pleasant voice. Fair in dealings. Ability to work independently as well as a part of a team. Calm and assured in to work in stressful/pressure situations. Marketing & Selling skills. Knowledge about Computers & Mobiles Hardware and Software. Strengths Strong customer handling skills. Ability to handle difficult customers. Provide solutions as per the customer queries within a turnaround time. Must maintain professionalism and quality. Efficiently and effectively manage time and daily sales targets. Able to work in changing shifts.
- 4. Build customer relationship and loyalty. Demonstrate knowledge of all operations, processes, systems and procedures. Promote and ensure that the customer service delivered is of the highest quality. Demonstrate leadership to drive new business and to maximize business opportunities. Achieve multi task and manage multiple deadlines with emotional maturity/stability. Motivate and train the team to achieve / exceed challenging objectives. Always looking to get maximum result from short resources. Work long hours within team and with a can do approach with minimal supervision