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Neha Gupta Phone: 9845565450
App Ops Engineer E-mail neha.gupta0710@gmail.com
Career Objectives
? To work on challenging assignments in a progressive organization that would leverage my
technical experience to the fullest potential and align my growth with the growth of the
organization.
Career Summary
? 5.11 years of IT experience, currently working as a DevOps Engineer.
? Bachelors in technology (ECE) with exposure in Amazon Web services, Monitoring tools
Like AppDynamics, New Relic, WaveFront, Python Scripting and Chef.
? Experience as DevOps Engineer recommending cloud Solutions and Automations in Intuit
? Experience as a senior Middleware Administrator in Wells Fargo Solutions, India.
? Experience as a WebLogic Analyst in Mahindra Satyam
Professional Skills
? Extensively worked on complete migration of Application from Datacenter to Cloud.
? Installation and Configuration of Wily Introscope, Appdynamics, New Relic and
WaveFront Monitoring.
? Complete setup of a Monitoring for an Application using any of the above Monitoring tool
? Good Understanding of setting up SSL at LTM or server level
? Worked on Automation tasks using Cloud Formation templates, Chef Recipes and Python
? Installing Apache Http server, configuration, troubleshooting, Rewrite Rules, SSL
configuration
? Hands on the performance and fine-tuning of the Weblogic Server
? Resolving the production/non-production issues, conducting Root Cause Analysis and plan
necessary process improvement
? Involved in writing ¡°Application Performance Management¡± shell scripts to monitor UNIX
production server performance.
? Highly motivated and analytical team player with attitude of creative problem solving and
troubleshooting, excellent communication skills and interpersonal skills.
? Demonstrated ability to complete high-end projects in deadline-oriented environments
Page 1
? Flexible and creative individual with organizational ability, a wide range of IT Programming
knowledge and a good eye for latest trends in IT World.
? Having sound knowledge in Oracle database
? Basic knowledge of WAS, IIS, Site minder
? WebLogic Application Server 8.1/9.2/10.1/10.3.X/12c: Proficient in Installing, Configuring,
Troubleshooting, Administration of Web applications in WebLogic server 9.1 and 10.3.X in
Production environments.
? Configuring Siteminder with Web Servers
Technical Expertise
? Operating System : Microsoft Windows 2000/2003/XP, Sun Solaris, Linux, AIX, HP UNIX
11i, Sun Solaris 8 and 9
? AWS : VPC, IAM, EC2, S3, CloudFormation, Auto Scaling, Route53, ELB,Direct
Connect
? Languages : Java 1.5/J2EE
? Databases : Oracle 9i, SQL
? Automation : Unix Shell Scripting, Python
? Webservers : Apache 2.0, IIS 6/7, NetScape
? Application Servers: WebLogic 8.X,9.X,10.X,12C, Tomcat 4/5, WAS 6.1/7.X
? Code Quality Tools &Other tools : Putty, HP-BAC, HP-RUM, HP-Open View, Wily
Introscope, BMC Remedy, HPOO, AppDynamics, NewRelic, Wavefront
? DevOps tool : Jenkins, GitHub
Employment History
Company: Intuit,Bangalore(App Ops Engineer 2)
Duration: May 2015 ¨C Till Date
Roles and Responsibilities
? Responsible for maintaining an end to end state of an application
? Migrating applications from Data center to AWS
? Installing and Configuring Appdynamics agents on host and create monitoring over
Controller
? Setting up SSL on LTM or Server level
? Writing Chef recipes for Configuration Management
? Deployment of application using Jenkins and GIT hub
? Building automation tools using python (backend coding)
? Use Cloud Formation templates to automate AWS Infrastructure
Company: Wells Fargo India, Bangalore (Middleware Administration)
Duration: July 2013 ¨C May 2015
Page 2
Roles and Responsibilities
? Performance Analysis of Applications
? SSL renewal for weblogic/Apache/SunOne and IIS servers
? End to end configuration of Wily Introscope
? Root cause analysis of Incident tickets
? Providing Preventive Actions to avoid functional and manual issues in future
? Production support on 24*7 basis
? Managing Change Implementation plans and review meetings
? Deploying applications in live environments
? Handle work/ change requests and incidents
? Troubleshoot program exception and perform application restarts
? Review and Maintain log of production failures and resolutions
? Debugging Server & Deployment related problems and updating in Knowledge Base
? Analyze the Log files ,Thread Dumps, Heap Dumps and Core dumps
? Working along with Vendor (Oracle) and Application teams to resolve high priority issues.
? Reviewing and assigning Change requests within the team.
? Upgrading Siteminder Versions on Web Servers
Company: Mahindra Satyam, Bangalore (Weblogic Analyst) Duration:
October 2010 ¨C June 2013
Roles and Responsibilities
? Installing, configuring, setting and managing and monitoring of Weblogic and
? Apache Http server, Configuring Wily Introscope
? Ensuring Clustering and High Availability skills
? Performance Analysis of Applications
? One way and two way SSL configuration
? Planning and implementation of Change tickets in Production Environment.
? Root cause analysis of Incident tickets
? Setting the alerts to monitor the Application Server and Web servers using Manage Engine.
? Production support on 18 X 5 basis and rest of the period covered through on call.
? Ensure all work performed falls within Optus problem and change management procedures.
? Deploying applications in live environments
? Handle work and change requests and incidents
? Troubleshoot program exception/ perform application restarts
? Review and Maintain log of production failures and resolutions
? Migration of partitions and application servers in case of server upgrade
? Debugging Server & Deployment related problems and updating in Knowledge Base
Achievements:
? POB (Pat on Back) Award for being quick Leaner and taking up Prod Task efficiently
? Associate of The Month for Making Critical Prod Release Successful
Page 3
? Shared Success Award for Delivering Top Class Service with minimal error
? Achieving Excellence Award for Successful SSL CA migration for various Middleware
Products
Educational Qualification
? Bachelor of Technology (2010) in Electronics and Telecommunication Engineering with 8.6
CGPA from Biju Pattnaik University of Technology, Orissa
Trainings and Certifications
? AWS-Solution Architect -Associate
? Internal ITIL Training in Mahindra Satyam
? Classroom training in Weblogic 10.3
? Training in Tomcat 7
Personal Details
? Neha Gupta
? Passport Number: J3705857
? Date of Birth:12-10-1987
Neha Gupta
Page 4

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Resume-Neha-AWS

  • 1. Neha Gupta Phone: 9845565450 App Ops Engineer E-mail neha.gupta0710@gmail.com Career Objectives ? To work on challenging assignments in a progressive organization that would leverage my technical experience to the fullest potential and align my growth with the growth of the organization. Career Summary ? 5.11 years of IT experience, currently working as a DevOps Engineer. ? Bachelors in technology (ECE) with exposure in Amazon Web services, Monitoring tools Like AppDynamics, New Relic, WaveFront, Python Scripting and Chef. ? Experience as DevOps Engineer recommending cloud Solutions and Automations in Intuit ? Experience as a senior Middleware Administrator in Wells Fargo Solutions, India. ? Experience as a WebLogic Analyst in Mahindra Satyam Professional Skills ? Extensively worked on complete migration of Application from Datacenter to Cloud. ? Installation and Configuration of Wily Introscope, Appdynamics, New Relic and WaveFront Monitoring. ? Complete setup of a Monitoring for an Application using any of the above Monitoring tool ? Good Understanding of setting up SSL at LTM or server level ? Worked on Automation tasks using Cloud Formation templates, Chef Recipes and Python ? Installing Apache Http server, configuration, troubleshooting, Rewrite Rules, SSL configuration ? Hands on the performance and fine-tuning of the Weblogic Server ? Resolving the production/non-production issues, conducting Root Cause Analysis and plan necessary process improvement ? Involved in writing ¡°Application Performance Management¡± shell scripts to monitor UNIX production server performance. ? Highly motivated and analytical team player with attitude of creative problem solving and troubleshooting, excellent communication skills and interpersonal skills. ? Demonstrated ability to complete high-end projects in deadline-oriented environments Page 1
  • 2. ? Flexible and creative individual with organizational ability, a wide range of IT Programming knowledge and a good eye for latest trends in IT World. ? Having sound knowledge in Oracle database ? Basic knowledge of WAS, IIS, Site minder ? WebLogic Application Server 8.1/9.2/10.1/10.3.X/12c: Proficient in Installing, Configuring, Troubleshooting, Administration of Web applications in WebLogic server 9.1 and 10.3.X in Production environments. ? Configuring Siteminder with Web Servers Technical Expertise ? Operating System : Microsoft Windows 2000/2003/XP, Sun Solaris, Linux, AIX, HP UNIX 11i, Sun Solaris 8 and 9 ? AWS : VPC, IAM, EC2, S3, CloudFormation, Auto Scaling, Route53, ELB,Direct Connect ? Languages : Java 1.5/J2EE ? Databases : Oracle 9i, SQL ? Automation : Unix Shell Scripting, Python ? Webservers : Apache 2.0, IIS 6/7, NetScape ? Application Servers: WebLogic 8.X,9.X,10.X,12C, Tomcat 4/5, WAS 6.1/7.X ? Code Quality Tools &Other tools : Putty, HP-BAC, HP-RUM, HP-Open View, Wily Introscope, BMC Remedy, HPOO, AppDynamics, NewRelic, Wavefront ? DevOps tool : Jenkins, GitHub Employment History Company: Intuit,Bangalore(App Ops Engineer 2) Duration: May 2015 ¨C Till Date Roles and Responsibilities ? Responsible for maintaining an end to end state of an application ? Migrating applications from Data center to AWS ? Installing and Configuring Appdynamics agents on host and create monitoring over Controller ? Setting up SSL on LTM or Server level ? Writing Chef recipes for Configuration Management ? Deployment of application using Jenkins and GIT hub ? Building automation tools using python (backend coding) ? Use Cloud Formation templates to automate AWS Infrastructure Company: Wells Fargo India, Bangalore (Middleware Administration) Duration: July 2013 ¨C May 2015 Page 2
  • 3. Roles and Responsibilities ? Performance Analysis of Applications ? SSL renewal for weblogic/Apache/SunOne and IIS servers ? End to end configuration of Wily Introscope ? Root cause analysis of Incident tickets ? Providing Preventive Actions to avoid functional and manual issues in future ? Production support on 24*7 basis ? Managing Change Implementation plans and review meetings ? Deploying applications in live environments ? Handle work/ change requests and incidents ? Troubleshoot program exception and perform application restarts ? Review and Maintain log of production failures and resolutions ? Debugging Server & Deployment related problems and updating in Knowledge Base ? Analyze the Log files ,Thread Dumps, Heap Dumps and Core dumps ? Working along with Vendor (Oracle) and Application teams to resolve high priority issues. ? Reviewing and assigning Change requests within the team. ? Upgrading Siteminder Versions on Web Servers Company: Mahindra Satyam, Bangalore (Weblogic Analyst) Duration: October 2010 ¨C June 2013 Roles and Responsibilities ? Installing, configuring, setting and managing and monitoring of Weblogic and ? Apache Http server, Configuring Wily Introscope ? Ensuring Clustering and High Availability skills ? Performance Analysis of Applications ? One way and two way SSL configuration ? Planning and implementation of Change tickets in Production Environment. ? Root cause analysis of Incident tickets ? Setting the alerts to monitor the Application Server and Web servers using Manage Engine. ? Production support on 18 X 5 basis and rest of the period covered through on call. ? Ensure all work performed falls within Optus problem and change management procedures. ? Deploying applications in live environments ? Handle work and change requests and incidents ? Troubleshoot program exception/ perform application restarts ? Review and Maintain log of production failures and resolutions ? Migration of partitions and application servers in case of server upgrade ? Debugging Server & Deployment related problems and updating in Knowledge Base Achievements: ? POB (Pat on Back) Award for being quick Leaner and taking up Prod Task efficiently ? Associate of The Month for Making Critical Prod Release Successful Page 3
  • 4. ? Shared Success Award for Delivering Top Class Service with minimal error ? Achieving Excellence Award for Successful SSL CA migration for various Middleware Products Educational Qualification ? Bachelor of Technology (2010) in Electronics and Telecommunication Engineering with 8.6 CGPA from Biju Pattnaik University of Technology, Orissa Trainings and Certifications ? AWS-Solution Architect -Associate ? Internal ITIL Training in Mahindra Satyam ? Classroom training in Weblogic 10.3 ? Training in Tomcat 7 Personal Details ? Neha Gupta ? Passport Number: J3705857 ? Date of Birth:12-10-1987 Neha Gupta Page 4