The document discusses retail trends in visual merchandising and graphic displays. It notes that the primary purpose is to establish a retail image and promote sales. Technology is fueling more engaging in-store experiences, with 75% of US retailers seeing it as critical and 1 in 3 currently using digital signage. The document provides examples of retailers using design elements, lighting, and interactive digital displays to engage customers. It concludes with recommendations for developing an effective in-store customer engagement strategy using various mediums and technologies.
2. Shapes
Texture
Color
Materials
Lighting
Placement
3. The primary purpose of Display
Graphics and Visual Merchandising is
to establish and maintain a retail
image.
Key uses of Graphic Display:
Promote Sales
Inform Customers
Display Photos and Videos
Entertain
Guide Shoppers
4. Technology is Fueling the Trend
Retail Signs Business Signs
Awning & Fascia Pylon Signs
Signs
Window Signs Reception Signs
Point of Sale 3-D signs
Digital Printing Illuminated Signs
Floor Graphics Pull-up Banners
5. 75% of U.S.
Retailers believe
developing a more
engaging in-store
experience is going to be
critical to success.
1 in3 retailers
currently use digital
signage.
22% plan to
implement it soon.
6. Technology
Customer
Expectations
Competition for
Dynamic Customer
Experiences
7. Below: Customers participate in an
interactive launch of the iPad 2
Above: Customer engages with a an interactive catalog
and display inside a GAP in NYC
8. Above: Verizon uses design and lighting elements in their
curved interactive product bar.
9. Example: Target
Target uses employee uniforms, large format
photos, curvature, lighting and color. There is
even a digital display above registers.
10. 1. Establish goals for customer
engagement.
2. Create a strategy that is aligned
with business goals.
3. Select the medium and the
location.
4. Create content with distinct
calls-to-action.
5. Implement
6. Monitor & Evaluate
7. Adapt