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Retail Solutions 2011 Services Eng

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Patrick Hopper

Retail Solutions is an international retail consulting firm founded in 2002 that provides advisory and consulting services to retailers, investors, and lenders. They have a team of retail operations and finance experts with experience in Central and Eastern Europe as well as other regions. Their services include strategic planning, retail operations reviews, financial analysis, supply chain management, and partnering with clients on projects. They also have proprietary software tools to help clients manage their business.

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COMPANY AND SERVICES OVERVIEW 2011for retailers & investors.Copyright 息 Retail Solutions LLC, 2011
About Retail SolutionsFounded in 2002 to provide professional advisory and consulting services for retail companies and banks, funds, private equity parties that invest in retail.An internationally committed team, specializing in retail and chain store retailing. Our team has:a strong background in retail operations, finance and supply chain having worked in high-level positions for blue-chip retail companies. hands on experience in various segments of chain store retail. This enables us to implement recommendations in all areas we consult and advise.extensive retail, financial, and operational experience throughout Central & Eastern Europe including Russia, the Czech Republic, Slovakia, Slovenia, Armenia, Montenegro, Ukraine as well as the UK, USA and India. developed proprietary products and methodologies in order to assist us to find optimal solutions. an extensive database of benchmarks, data, resources and contacts to compare performance and share with our clients.When helpful, we liaise and cooperate with a number of internationally experienced top tier retail professionals and consulting firms, including the big 4, to deliver quality services world-wide, without unnecessary high costs.Our team is composed of professional retailers that go a step beyond the typical consultant.2
Overview of ServicesOur services are designed for Retailers, Wholesalers, Investors and Lenders.We offer services in 5 general categories: Big Picture RetailRetail OperationsFinancialSupply Chain ManagementPartneringWe breakdown these categories into 24 product services.3
Overview of ServicesBig Picture RetailRetail OperationsFinancialSupply ChainPartneringservices which we offer4
Our ServicesBig Picture Retail5
Our Services Retail Operations6
Our Services Financial7
Our ServicesPartneringSupply Chain8
Our Proprietary ProductsCash flow ForecastingManage your CashOrder TrackingManage your OrdersExecutive CockpitManage your businessWe have three proprietary products which we offer which help executives and investors understand their business from a top level and drill down into the massive amount of data typically produced by todays retailers.9
Executive Group ART VARTANIAN - General Director and founder of Retail Solutions has 18 years of retail experience with multi-national firms in the US, Europe and Russia, including 14 years in Russia, Central Europe and former CIS countries in senior management with companies such as Tesco, Kmart and Deloitte. He has a BA from Wayne State University Michigan and Certified Internal Auditor from Altamonte Springs, Florida.PATRICK HOPPER - Director with a broad financial background including management and restructuring of international multi-store locations. Experience includes Board Member of Tesco BV Holdings, Tesco Central European Projects Director, CFO for Tesco Hypermarkets Czech Republic/Slovakia, CFO Little Switzerland and various positions at Kmart US and Europe. He has an undergraduate degree in Finance from Duquesne University Pittsburgh and Masters in Accounting from Walsh College. JOSEPH SURAN - Director with operational expertise who was responsible for a number of company implementations, program rollouts including responsibility for regional and department restructurings throughout his career. Formerly Country Manager at Tesco Stores and Kmart Stores Central Europe. He has an MBA from Florida State University.ROB DEN OTTER - Director Supply Chain Specialist with 15 years experience in management and consulting roles in blue-chip companies in Central Europe and the CIS. Previous management roles include Supply Chain Leader for Deloitte CIS and Global Logistics Director for Gloria Jeans. He has an MBA from State University Groningen (the Netherlands). Associationsand GroupsOur Senior Team10
Our TeamPartnershipsGRIGORI NAZARYN PH.D. - Supply Chain -Managing Director for Fablog consulting operating in Armenia and the CIS markets. Our partnership enables Grigori to work under the Retail Solutions umbrella offering supply chain solutions to our retail clients. It also enables us to tap into the Fablog supply chain infrastructure for more complex retail consulting projects. Fablog-Consulting is a German logistics consulting and engineering firm specializing in logistics planning. IAN BRYAN Associates-(IBA) is a British, Czech and international team of architects and designers and our partner. Established in 1997 the company has carried out numerous retail interior branding projects for various retail and non-retail companies working from initial concepts, through pilot studies to detail design and full fit-out. Private Label- We have experience in Germany, Europe and Russia with various experts that have private label knowledge that complements our team working under the Retail Solutions umbrella. This structure enables us to draw upon the experience needed that best meets our clients needs as we initiate a project. Category Management-Retail Solutions partners with various experts that have category management experience that complement our team working under the Retail Solutions umbrella. This structure enables us to draw upon the experience needed that best meets our clients needs as we initiate a project. SupportMARINA SAKHAROVA - Consultant provides data mining, analysis, administrative support, translation, interpreting and assistance with deliverables. Marina has worked a number of projects for Retail Solutions and has also worked for Kamaz in Russian and for Syn Group international consulting firm in Vienna. SERGEI ZADOROZHNVI- Consultant and analyst: provides data mining, analysis, and assistance with deliverables. Sergei has worked a number of projects for Retail Solutions and is fluent in Ukrainian, Russian, Czech and English. Sergei has a Bachelors Degree in Economics from University of Kyiv. 11
Employment / Advisory ReferencesNorth America Europe Russia12
Sample ProjectsWe have extensive experience and provided advisory services to the following clients:Mura Stores -complete company restructuringHenderson Stores - business process restructuring & cash flow modelVesch! Stores - inventory diagnostic and business reviewV-Lazer Discount Stores - strategy & diagnostic of entire retail operationDelhaize Grocery Stores - provided diagnostic review and training to managementRenova Capital (Natur Produkt and Zdarovoye Lyude) - strategy development & retail diagnosticZdarovoye Lyude stores - store merchandising & store layoutEBRD(Krasnoye Koleso stores) - strategy and sales increase methodologyShintop Shops - strategy & diagnosticBaring Vostok Capital Partners (Nezabudka Discount Chain) - retail business diagnostic & trainingEldorado - business process restructuring and management reportingDetsky Mir - valuations and multiples for retail companies world wideFurchet Grocery / Renaissance Capital - acquisition review and pre-due diligenceRosinter Restaurants - inventory management and logistics systems implementation13
RecommendationsMy overall impression as well as BVCP Board of Directors opinion was very good of Retail Solutions abilities and experience.Overall we found Retail Solutions to be professional who delivered on our expectations and was truly concerned to help us move forward. After the project was completed, they were cooperative with assistance when needed.I can say that BVCP would not hesitate to hire Retail Solutions once again in the future.Vadim UzbergDirector of Investments BVCPMoscow, RussiaMy overall impressions were that Retail Solutions is a very professional and knowledgeable retailer with broad international experience.Retail Solutions provided a restructuring of part of our business. Overall, I can say that they are competent and effective in multi-store retail chains, which was apparent during this project.I can recommend Retail Solutions to you for any retail industry related consulting projects.Bruno MeyerCEO Eldorado StoresMoscow, RussiaRetail Solutions made a presentation to the Board of Directors of Natur Produkt Retail.The recommendationswere especially useful in the following areas:Merchandising, Space utilization, product assortment and Store design, store economics.Renova Capital is planning to use services of Retail Solutions in the future.Kirill KuzmichevInvestment Management Officer Renova CapitalMoscow, RussiaThank you very much for this report. We truly appreciated your highly professional approach to this quite difficult assignment. I am sure we will hire you for many projects in the future.Almaz ToigonbaevPrincipal Banker European Bank-EBRDLondon, England14
RecommendationsI've been working with Retail Solutions since 2005. During this period, Retail Solutions has rendered its services to a number of EBRD generated leads in the retailing sector of the Russian Far East. Some examples of the project assignments included such activities as company screening, strategy evaluation, business diagnostic, due diligence and problem solving for underperforming stores. We can say that Retail Solutions has always proved to be a team of professionals. They travel intensively during assignments, work hands-on and closely with their clients, capable of understanding regional players and tailor global retail standards to the realities of particular companies and regional markets. It is important to note separately the excellent quality of their reports, which are always very focused, contain precise analysis and specific recommendations. Retail Solutions reports have proved to be an important instrument for an investor, as well as to follow up during the project design and project implementation stages.Elena DanyshHead of the EBRD officeRussia Far EastOur client was very satisfied with the work of Retail Solutions consultancy and appreciated their approach and recommendations. A year after the project completion, company management admitted that the consulting project conducted by the Retail Solutions LLC delivered many interesting ideas for implementation and continued development. According to the consultants recommendations, the company opened 17 new sales outlets in 17 cities of Russia, worked out a single brand for the production and sales, substantially improved of product merchandising. These actions resulted in a significant rise of sales by 134%, and an increase of the annual turnover by 48%.Irina TakhteyevaNational Program DirectorBusiness Advisory Services Program EBRD (EBRD)Vladivostok, RussiaVisit our website at www.retailsol.comfor interviews and press reports on our company. 15
Why Retail Solutions? Extensive retail experience Executive level experience Hands on experience International experience Innovative SolutionsWe put together solutions that help your company increase sales, increase profit, and reduce costs. Our solutions work!16
Rostovskaya Naberezhnaya 5119121 Moscow Russia+7 (903) 678 48851Partner email: av@retailsol.comCompany email: info@retailsol.comWebsite: www.RetailSol.comSkype Address: RetailSolutionsConsultingMyslikova 16120 00 Prague 1Czech Republic+ 420 (602) 335 344Copyright 息 Retail Solutions LLC, 2011COMPANY AND SERVICES OVERVIEW for retailers & investors.

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Retail Solutions 2011 Services Eng

  • 1. COMPANY AND SERVICES OVERVIEW 2011for retailers & investors.Copyright 息 Retail Solutions LLC, 2011
  • 2. About Retail SolutionsFounded in 2002 to provide professional advisory and consulting services for retail companies and banks, funds, private equity parties that invest in retail.An internationally committed team, specializing in retail and chain store retailing. Our team has:a strong background in retail operations, finance and supply chain having worked in high-level positions for blue-chip retail companies. hands on experience in various segments of chain store retail. This enables us to implement recommendations in all areas we consult and advise.extensive retail, financial, and operational experience throughout Central & Eastern Europe including Russia, the Czech Republic, Slovakia, Slovenia, Armenia, Montenegro, Ukraine as well as the UK, USA and India. developed proprietary products and methodologies in order to assist us to find optimal solutions. an extensive database of benchmarks, data, resources and contacts to compare performance and share with our clients.When helpful, we liaise and cooperate with a number of internationally experienced top tier retail professionals and consulting firms, including the big 4, to deliver quality services world-wide, without unnecessary high costs.Our team is composed of professional retailers that go a step beyond the typical consultant.2
  • 3. Overview of ServicesOur services are designed for Retailers, Wholesalers, Investors and Lenders.We offer services in 5 general categories: Big Picture RetailRetail OperationsFinancialSupply Chain ManagementPartneringWe breakdown these categories into 24 product services.3
  • 4. Overview of ServicesBig Picture RetailRetail OperationsFinancialSupply ChainPartneringservices which we offer4
  • 6. Our Services Retail Operations6
  • 7. Our Services Financial7
  • 9. Our Proprietary ProductsCash flow ForecastingManage your CashOrder TrackingManage your OrdersExecutive CockpitManage your businessWe have three proprietary products which we offer which help executives and investors understand their business from a top level and drill down into the massive amount of data typically produced by todays retailers.9
  • 10. Executive Group ART VARTANIAN - General Director and founder of Retail Solutions has 18 years of retail experience with multi-national firms in the US, Europe and Russia, including 14 years in Russia, Central Europe and former CIS countries in senior management with companies such as Tesco, Kmart and Deloitte. He has a BA from Wayne State University Michigan and Certified Internal Auditor from Altamonte Springs, Florida.PATRICK HOPPER - Director with a broad financial background including management and restructuring of international multi-store locations. Experience includes Board Member of Tesco BV Holdings, Tesco Central European Projects Director, CFO for Tesco Hypermarkets Czech Republic/Slovakia, CFO Little Switzerland and various positions at Kmart US and Europe. He has an undergraduate degree in Finance from Duquesne University Pittsburgh and Masters in Accounting from Walsh College. JOSEPH SURAN - Director with operational expertise who was responsible for a number of company implementations, program rollouts including responsibility for regional and department restructurings throughout his career. Formerly Country Manager at Tesco Stores and Kmart Stores Central Europe. He has an MBA from Florida State University.ROB DEN OTTER - Director Supply Chain Specialist with 15 years experience in management and consulting roles in blue-chip companies in Central Europe and the CIS. Previous management roles include Supply Chain Leader for Deloitte CIS and Global Logistics Director for Gloria Jeans. He has an MBA from State University Groningen (the Netherlands). Associationsand GroupsOur Senior Team10
  • 11. Our TeamPartnershipsGRIGORI NAZARYN PH.D. - Supply Chain -Managing Director for Fablog consulting operating in Armenia and the CIS markets. Our partnership enables Grigori to work under the Retail Solutions umbrella offering supply chain solutions to our retail clients. It also enables us to tap into the Fablog supply chain infrastructure for more complex retail consulting projects. Fablog-Consulting is a German logistics consulting and engineering firm specializing in logistics planning. IAN BRYAN Associates-(IBA) is a British, Czech and international team of architects and designers and our partner. Established in 1997 the company has carried out numerous retail interior branding projects for various retail and non-retail companies working from initial concepts, through pilot studies to detail design and full fit-out. Private Label- We have experience in Germany, Europe and Russia with various experts that have private label knowledge that complements our team working under the Retail Solutions umbrella. This structure enables us to draw upon the experience needed that best meets our clients needs as we initiate a project. Category Management-Retail Solutions partners with various experts that have category management experience that complement our team working under the Retail Solutions umbrella. This structure enables us to draw upon the experience needed that best meets our clients needs as we initiate a project. SupportMARINA SAKHAROVA - Consultant provides data mining, analysis, administrative support, translation, interpreting and assistance with deliverables. Marina has worked a number of projects for Retail Solutions and has also worked for Kamaz in Russian and for Syn Group international consulting firm in Vienna. SERGEI ZADOROZHNVI- Consultant and analyst: provides data mining, analysis, and assistance with deliverables. Sergei has worked a number of projects for Retail Solutions and is fluent in Ukrainian, Russian, Czech and English. Sergei has a Bachelors Degree in Economics from University of Kyiv. 11
  • 12. Employment / Advisory ReferencesNorth America Europe Russia12
  • 13. Sample ProjectsWe have extensive experience and provided advisory services to the following clients:Mura Stores -complete company restructuringHenderson Stores - business process restructuring & cash flow modelVesch! Stores - inventory diagnostic and business reviewV-Lazer Discount Stores - strategy & diagnostic of entire retail operationDelhaize Grocery Stores - provided diagnostic review and training to managementRenova Capital (Natur Produkt and Zdarovoye Lyude) - strategy development & retail diagnosticZdarovoye Lyude stores - store merchandising & store layoutEBRD(Krasnoye Koleso stores) - strategy and sales increase methodologyShintop Shops - strategy & diagnosticBaring Vostok Capital Partners (Nezabudka Discount Chain) - retail business diagnostic & trainingEldorado - business process restructuring and management reportingDetsky Mir - valuations and multiples for retail companies world wideFurchet Grocery / Renaissance Capital - acquisition review and pre-due diligenceRosinter Restaurants - inventory management and logistics systems implementation13
  • 14. RecommendationsMy overall impression as well as BVCP Board of Directors opinion was very good of Retail Solutions abilities and experience.Overall we found Retail Solutions to be professional who delivered on our expectations and was truly concerned to help us move forward. After the project was completed, they were cooperative with assistance when needed.I can say that BVCP would not hesitate to hire Retail Solutions once again in the future.Vadim UzbergDirector of Investments BVCPMoscow, RussiaMy overall impressions were that Retail Solutions is a very professional and knowledgeable retailer with broad international experience.Retail Solutions provided a restructuring of part of our business. Overall, I can say that they are competent and effective in multi-store retail chains, which was apparent during this project.I can recommend Retail Solutions to you for any retail industry related consulting projects.Bruno MeyerCEO Eldorado StoresMoscow, RussiaRetail Solutions made a presentation to the Board of Directors of Natur Produkt Retail.The recommendationswere especially useful in the following areas:Merchandising, Space utilization, product assortment and Store design, store economics.Renova Capital is planning to use services of Retail Solutions in the future.Kirill KuzmichevInvestment Management Officer Renova CapitalMoscow, RussiaThank you very much for this report. We truly appreciated your highly professional approach to this quite difficult assignment. I am sure we will hire you for many projects in the future.Almaz ToigonbaevPrincipal Banker European Bank-EBRDLondon, England14
  • 15. RecommendationsI've been working with Retail Solutions since 2005. During this period, Retail Solutions has rendered its services to a number of EBRD generated leads in the retailing sector of the Russian Far East. Some examples of the project assignments included such activities as company screening, strategy evaluation, business diagnostic, due diligence and problem solving for underperforming stores. We can say that Retail Solutions has always proved to be a team of professionals. They travel intensively during assignments, work hands-on and closely with their clients, capable of understanding regional players and tailor global retail standards to the realities of particular companies and regional markets. It is important to note separately the excellent quality of their reports, which are always very focused, contain precise analysis and specific recommendations. Retail Solutions reports have proved to be an important instrument for an investor, as well as to follow up during the project design and project implementation stages.Elena DanyshHead of the EBRD officeRussia Far EastOur client was very satisfied with the work of Retail Solutions consultancy and appreciated their approach and recommendations. A year after the project completion, company management admitted that the consulting project conducted by the Retail Solutions LLC delivered many interesting ideas for implementation and continued development. According to the consultants recommendations, the company opened 17 new sales outlets in 17 cities of Russia, worked out a single brand for the production and sales, substantially improved of product merchandising. These actions resulted in a significant rise of sales by 134%, and an increase of the annual turnover by 48%.Irina TakhteyevaNational Program DirectorBusiness Advisory Services Program EBRD (EBRD)Vladivostok, RussiaVisit our website at www.retailsol.comfor interviews and press reports on our company. 15
  • 16. Why Retail Solutions? Extensive retail experience Executive level experience Hands on experience International experience Innovative SolutionsWe put together solutions that help your company increase sales, increase profit, and reduce costs. Our solutions work!16
  • 17. Rostovskaya Naberezhnaya 5119121 Moscow Russia+7 (903) 678 48851Partner email: av@retailsol.comCompany email: info@retailsol.comWebsite: www.RetailSol.comSkype Address: RetailSolutionsConsultingMyslikova 16120 00 Prague 1Czech Republic+ 420 (602) 335 344Copyright 息 Retail Solutions LLC, 2011COMPANY AND SERVICES OVERVIEW for retailers & investors.