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Retention

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Justine Taleck

This document provides guidance on retaining students from the admissions process through the start and duration of their academic program. It emphasizes maintaining regular contact with students, taking detailed notes during interactions, and conducting "temperature checks" to encourage commitment and excitement. Contact should occur at least weekly before classes start and then multiple times per week during the first few weeks of the program. The purpose is to address any questions, issues, assignment progress, grades, and how the class is going. Notes from each interaction should be documented.

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to continue to hold or haveRETENTION
On the FRONT SideTake GREAT Notes be sure to document details obtained during the Admissions Interview & Follow Up conversations Constantly do Temperature Checks by encouraging excitement and commitment
Notes, NOTES, NOTES!!!* Activities should not include more than 1 day of interaction
Admissions InterviewExperience/transfer creditsHow they got interested in specific areaCurrent employment & desired positionMotivation what will this degree do for themWhy Online?Funding Options
Contact Before StartMust attempt to contact at least once every week before classes start. Use the admissions process as topics of discussion, such as: Orientation, VIPS Workshop, Books, Classes Scheduled, WTC, FA (Docs), Acceptance, Referrals
On the BACK SideWhat to check-in about:Questions/ concerns/ issues in generalAssignment due dates/ are they done?Grades (assignments/assessments/overall)Temperature Check (how is class going?)Referrals*Always refer to or confirm details of the previous conversation.** No V2V = LM or send email
Contact After StartWeek 1 Everyday 12 week: (W, Th, F) 6 week: (M, T, W, Th, F)Week 2 Every Other Day (M, W, F)Week 3 Twice (T, Th) or (M, F) etcWeek 4 OnceWeek 5 on as needed for attendance (check Daily LDA Report) or per student request

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Retention

  • 1. to continue to hold or haveRETENTION
  • 2. On the FRONT SideTake GREAT Notes be sure to document details obtained during the Admissions Interview & Follow Up conversations Constantly do Temperature Checks by encouraging excitement and commitment
  • 3. Notes, NOTES, NOTES!!!* Activities should not include more than 1 day of interaction
  • 4. Admissions InterviewExperience/transfer creditsHow they got interested in specific areaCurrent employment & desired positionMotivation what will this degree do for themWhy Online?Funding Options
  • 5. Contact Before StartMust attempt to contact at least once every week before classes start. Use the admissions process as topics of discussion, such as: Orientation, VIPS Workshop, Books, Classes Scheduled, WTC, FA (Docs), Acceptance, Referrals
  • 6. On the BACK SideWhat to check-in about:Questions/ concerns/ issues in generalAssignment due dates/ are they done?Grades (assignments/assessments/overall)Temperature Check (how is class going?)Referrals*Always refer to or confirm details of the previous conversation.** No V2V = LM or send email
  • 7. Contact After StartWeek 1 Everyday 12 week: (W, Th, F) 6 week: (M, T, W, Th, F)Week 2 Every Other Day (M, W, F)Week 3 Twice (T, Th) or (M, F) etcWeek 4 OnceWeek 5 on as needed for attendance (check Daily LDA Report) or per student request