Workspace design is critical for effective matter centricity. Traditional approaches do not enable workflows well and create challenges like complex folder security and document re-filing. A new approach focuses on on-demand foldering, designating matter owners, and controlling who can create folders and access workspace structures. This controls chaos while allowing flexibility. Governance through business rules also keeps matter data organized by controlling workflows between personal, knowledge management, and matter workspaces globally.
3. Yet, poor adoption
of the electronic
file remains a
challenge and a
source of
frustration.
4. The core problem
Traditional approaches to
workspace design and
workspace security dont
effectively enable
workflows.
5. Its hard to edit
folder security
Creating folders at root of
workspace
Takes some knowledge to
set up correctly
Usually requires full access
to the workspace
Any user with read/write
to the parent can create a
sub-folder
6. Users dont
understand
re-filing
Documents are
loosely coupled
with folder
Must re-file when
moving document
Must re-file when
editing folder
security and
metadata
Re-filing can delay
access to
information
7. IT has become
a bottleneck
Any step that
requires IT is a
barrier to adoption
11. Make it easy to
tailor the file
structure to the
matter
Give lawyers the
ability to add root-
level folders and
subfolders
Keep it simple by
limiting the folder
structure to three
levels:
Root folder
Sub folder
Sub sub folder
13. Designate an
owner for every
matter
Put ownership of the
electronic file into the
hands of the people who
know the matter best
Responsible lawyer
and staff
Paralegal
Secretary
Clerk
Build a matter team
of those who work
on it
15. Controlling the
what
Allows firms to
standardize naming
conventions
Gives lawyers the
flexibility to structure
folders in a way that
can be understood
across offices
16. Rethinking re-file
Governance
The goal is to keep
matter data with matters
Control the
workflow with
business rules
Personal workspace to
matter
Matter to personal
workspace
Matter to KM
Matter to Matter
Within a matter
17. Rethinking globalization
With one active library per global region where do you
create workspaces?
Create in home region
Only add in other regions if team is large
Exception: speed of light
18. LEARN MORE
Printable brief: Rethinking Matter Centricity
際際滷share: The Hybrid Security Model
際際滷share: Designing Workspaces to Fit their Function