Retrospectives going beneath the surface
Most of you know the basics of an Agile Retrospective; “what’s going well, what needs to be improved, …”. Maybe you know some ways to make retrospectives fun. Heck, who doesn’t like some fun! We’re not going to talk about those things. This workshop is going to experience some of the fundamental skills required to get people communicating, not just talking, but enabling them to achieve better outcomes from their retrospectives or any other collaborative sessions. We are going to learn about and practice listening skills, powerful questions, and understanding perspectives. All of these skills help us uncover ideas that amplify our collaborative work. Understanding those perspectives help us grow stronger, more resilient, teams that find ways to continuously improve.
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noun
1. a young sheep.
2. the meat of a young sheep.
3. a person who is gentle, meek, innocent, etc.: Their little
daughter is such a lamb.
4. a person who is easily cheated or outsmarted,
especially an inexperienced speculator.
5. the Lamb, Christ.
verb (used without object)
1. to give birth to a lamb.
lamb [lam]
https://www.dictionary.com/browse/lamb](https://image.slidesharecdn.com/retrospectives-goingbeneaththesurface-191025014247/85/Retrospectives-going-beneath-the-surface-10-320.jpg)
Retrospectives going beneath the surface
- 1. @gwww
- 2. @gwww Retrospectives Going Beneath the Surface Glenn Waters glenn@westborosystems.com @gwww
- 4. @gwww We’re not going to be talking about these things… ? The retrospective format: 1. Opening 2. Gather data (what’s going well, what could improve…) 3. Analyze something (5 whys, …) 4. Figure out some actions (in the form of an experiment) 5. Conclusion ? Or various retrospective tools such as https://retromat.org/en/ ? Or how to make them fun – cause they oughta be! ? Or dot voting, facilitation, sticky notes, who to invite, or games to use* ? Or… *But we will play some games here!
- 5. @gwww We will practice… …and creating safe spaces Four Tools Responsibility Awareness Listening Powerful questions
- 6. @gwww Amygdala (About the size of an almond)
- 8. @gwww From: https://thesystemsthinker.com/pocket-guide-moving-from-blame-to-accountability/ Blame Fear “Cover-Ups” Information Flow Ability to Solve Problems Effectively Errors Risk Taking Ability to Innovate S S S S S S O O O R2 R1 (Reinforcing Loop)
- 9. @gwww Mary had a little lamb
- 10. @gwww noun 1. a young sheep. 2. the meat of a young sheep. 3. a person who is gentle, meek, innocent, etc.: Their little daughter is such a lamb. 4. a person who is easily cheated or outsmarted, especially an inexperienced speculator. 5. the Lamb, Christ. verb (used without object) 1. to give birth to a lamb. lamb [lam] https://www.dictionary.com/browse/lamb
- 11. @gwww Mary had a little lamb My Aunt Mary swindled a small easily cheated person (out of $50)
- 12. @gwww Level 1 Internal Listening: Listening to respond
- 13. @gwww Level 2 Focused Listening: Listening to Hear
- 14. @gwww Level 3 Whole Body Listening: EMPATHETIC LISTENING
- 15. @gwww ? Other person listens silently ? Keep eye contact ? Shut down your internal dialogue ? Sit in silence even if speaker not talking ? Keep count of number of times you listened to respond (level 1) ? One person picks a topic that they are passionate about ? Talk to your partner for 3 minutes
- 17. @gwww Partner interacts using only powerful questions; you may reuse questions One person starts by saying: “I am thinking about planning a vacation.” Avoid monologue; leave opening for questions!
- 18. @gwww Christopher Avery; http://responsibility.com/ Results that Matter Unsatisfying Results No Results
- 19. @gwww 1. Name 3 things you intend to happen in the near future that might not occur but for your desire, belief, and expectation. 2. Name at least one impulsive behavior of yours of which you are not fond. 3. What would happen if you applied the same level of intent to the impulsive behaviour?
- 20. @gwww What next?
- 21. @gwww