Revera Health Care: Supervisor's Conference May 1, 2014
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This document summarizes a presentation about promoting dignity in healthcare. It discusses how healthcare workers need dignity to promote dignity in others, and how all people want to be heard, listened to, and treated with respect. It also addresses the importance of communication, using language patients understand rather than jargon, and how simple words can sometimes be complex. The document emphasizes that healthcare workers hold power over patient dignity.
Revera Health Care: Supervisor's Conference May 1, 2014
- 1. Dignity, power and patients and the songs we sing Revera Supervisors Conference May 1, 2014 Kathy Kastner www.BestEndings.com
- 2. The power of song
- 4. We trust youll be a positive force You trust youll be a positive force
- 5. What do I know
- 9. Health Canada National Advisory Committee: Client-Centred Care in the Canadian Home and Community Sector
- 10. Dignity: Evidence That word we all need to hear to believe health care workers need to recognize that they themselves need dignity in order to promote dignity in others.
- 12. Epiphany: We all want the same thing! To be heard and listened to To be treated with Respect
- 14. Communicating
- 15. Communication Power what we say, how, when, where and why we say it, and who we say it to using jargonif the person they are speaking to does not understand it, is alienating, or even unsafe. the language used by patients and clients even if it is not what you would use in your natural speech is important in order to forge a therapeutic relationship http://www.rcn.org.uk/development/practice/cpd_online_learning/dignity_in_he alth_care/communicating_with_dignity
- 16. Simple words. Or are they? Stool Administer Apply Notify Dressing
- 17. Dignity and Power and the songs we sing
- 18. what counts
- 19. Dignity and Patients: you hold the power
- 20. Kathy Kastner kathyk@bestendings.com @kathykastner