Customers provided positive reviews and feedback about their experiences with Globelink's insurance renewal process and customer service: - The renewal process was described as easy to complete online in a short period of time, with all questions answered fully and a competitive price. - Customer service was praised for being helpful, friendly, and resolving any issues quickly such as correcting minor errors on documents within 24 hours. - The online application process was deemed user-friendly, especially the pre-screen list that did not require listing medications for those over 70.