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Create an
                                addictive desire
                                          to buy
               Unlock the secret code to your clients
               buying decision that increases sales
               and locks in client loyalty




                   Be the topic of conversation
with Rico Pe単a Author, Master Trainer, Customer Service Expert


                www.penagloba.net
What you dont know
    about your Client can
cost you money, time and
           your business.
In an industry where most trainers spend all
day selling you something rather than truly
training you with world-class content, Rico
stands out. As an international and bilingual
corporate trainer, his mindset is to train you
until you can do it... starting immediately.

As a true servant who wants to see his
clients succeed, Rico gives comprehensive
hands on information, resource manuals
and interaction that illustrate every business
concept he talks about - you see the real-
world examples and how to apply them then
and there.
Recognized for his ability to blend motivation
and methodology, Rico's training methods
have provided results and profits for
many of his clients world wide
 The Client Nation will give your organization the
  tools to understand your employees and clients
  Instruction Manual
 CEO and founder of Pe単a Global, LLC. And author of the book
  The Client Nation: Their Perception Your Profits

 Rico has worked and provided results to fortune 500 companies,
  organizations and individuals from around the world.

 Feature in the 2009 Gwinnets People to know magazine.

 Rico has built 4 companies from concept to profit in the last 15 years

 Rico has served his country proudly as a decorated United States
  Marine and was honorably discharged in 1995.

 Over 25 years experience in Sales, Marketing and Customer Service
 Rico helps DRIVE RESULTS for individuals, organizations and
  teams as a:

 Business Consultant

 Professional Bilingual Speaker

 Author

 Sales ,Performance & Customer Service
  Specialist.
To those considering hiring Rico;
I hired Rico initially to help me enhance my speech content and delivery. During that
process I was very impressed which led me to hire him a second time for a business
consulting project. Rico has a knack for being able to determine solutions to achieve
goals and create effective action plans to get there. I would encourage any small
business owner to chat with Rico about how he can help them take their business to the
next level.



                               Kris Cavanaugh
                               Author & founder of Shift Inc.
                               www.begintoshift.com
 By hiring Rico and having him teach your organization The
  Client Nation program you will achieve the following:

  -Increased Quality Appointments

  -Increased Cash flow

  -Decreased stress, disorganization and employee turnover

  -Create Clarity in direction that inspires employees to want to
  do more.

  -Turning your client-base into a Referral Machine
 Ricos programs are SO GOOD and So Successful that:

  -He can take any sale person/ team and create up to
  86% turnover cold calling program. MEANING- out of 100
  calls he will show you how to set up to 86 appointments.
  (has case studies to prove it!)

  -Increase Retail Sales- 15-20%. A major beauty store
  hired Rico to train there Cosmetic Sales team. In 7 days
  Their closing rate improved 20%

  -Increase sales , increase quality leads, improve
  employee engagement and turn your organization into a
  SALES & Lead generating MACHINE!
 Rico specializes in training (organizations, leaders, and
  individuals) how they can quickly increase closing ratios, lock
  in client loyalty and increase your sales team performance.

 Imagine having an Instruction Manual that showed you
  the specific steps to unlock the Secret Code of getting your
  prospect to buy more.

 Rico help teach how to quickly penetrate new markets, acquire
  new customers and create incremental revenue streams.
 He is also the Founder and Co-creator with his wife Andi, of
  Business University a three day boot camp teaching
  profitable and successful methods of business to the next
  generation of experts.

 Coaches, speakers, facilitators, sales professionals and
  business leaders have attended Business University and have
  turned their talent into income that has exceed their
  expectations.
To whom it may concern;


Rico's One Day Boot camp will teach you a lotlessons that most don't garner in a
lifetime. But to me the most valuable lesson was that when we meet someone we
only have a few seconds to get and keep their interest in what we do. Through
drilling down with the group under Rico's guidance, I learned how to concisely
convey what me and my business are about in a only seven words and capture
favorable attention. I thought I knew what I was doing before the classnow I know
I do. This alone was worth the cost to attend.
                                                         Wal Hensl
                                                            t     ey
                                                         Co-founder Dubl Deals
                                                         www.dubldeals.com
 Rico is also a professional bilingual speaker who has taught
  and spoke internationally for fortune 500 corporations
  and business entrepreneurs.

 Rico is sought after speaker for his experience in
  delivering results in sales and customer service.
  Through his results driven training he shows organizations
  how to leverage the secret knowledge of The Client Nation
  to magnetically attract new clients and Drive Profits
  HIGHER.
 Rico is currently the CEO and
  founder of Pena Global a sales
  and presentation skills
  training firm that assist
  companies and organizations to
  EXCEED THEIR VISION by
  increasing their Income, impact
  and influence of their business in
  the market place.
Gain an unfair advantage of your competition
Boot Camps & On Site Training
                                                                        Connect with
Increase Your ROI                      Results Driven
                                                                       Anyone you meet
                                       Sales Training
Onsite Corporate Training Solutions   Sales Training Boot Camps   Behavior & Body language Certification




                  Visit www.penaglobal.net or call Rico for a free consultation
Gain an unfair advantage of your competition
Gain an unfair advantage of your competition

More Related Content

Gain an unfair advantage of your competition

  • 1. Create an addictive desire to buy Unlock the secret code to your clients buying decision that increases sales and locks in client loyalty Be the topic of conversation with Rico Pe単a Author, Master Trainer, Customer Service Expert www.penagloba.net
  • 2. What you dont know about your Client can cost you money, time and your business. In an industry where most trainers spend all day selling you something rather than truly training you with world-class content, Rico stands out. As an international and bilingual corporate trainer, his mindset is to train you until you can do it... starting immediately. As a true servant who wants to see his clients succeed, Rico gives comprehensive hands on information, resource manuals and interaction that illustrate every business concept he talks about - you see the real- world examples and how to apply them then and there. Recognized for his ability to blend motivation and methodology, Rico's training methods have provided results and profits for many of his clients world wide
  • 3. The Client Nation will give your organization the tools to understand your employees and clients Instruction Manual
  • 4. CEO and founder of Pe単a Global, LLC. And author of the book The Client Nation: Their Perception Your Profits Rico has worked and provided results to fortune 500 companies, organizations and individuals from around the world. Feature in the 2009 Gwinnets People to know magazine. Rico has built 4 companies from concept to profit in the last 15 years Rico has served his country proudly as a decorated United States Marine and was honorably discharged in 1995. Over 25 years experience in Sales, Marketing and Customer Service
  • 5. Rico helps DRIVE RESULTS for individuals, organizations and teams as a: Business Consultant Professional Bilingual Speaker Author Sales ,Performance & Customer Service Specialist.
  • 6. To those considering hiring Rico; I hired Rico initially to help me enhance my speech content and delivery. During that process I was very impressed which led me to hire him a second time for a business consulting project. Rico has a knack for being able to determine solutions to achieve goals and create effective action plans to get there. I would encourage any small business owner to chat with Rico about how he can help them take their business to the next level. Kris Cavanaugh Author & founder of Shift Inc. www.begintoshift.com
  • 7. By hiring Rico and having him teach your organization The Client Nation program you will achieve the following: -Increased Quality Appointments -Increased Cash flow -Decreased stress, disorganization and employee turnover -Create Clarity in direction that inspires employees to want to do more. -Turning your client-base into a Referral Machine
  • 8. Ricos programs are SO GOOD and So Successful that: -He can take any sale person/ team and create up to 86% turnover cold calling program. MEANING- out of 100 calls he will show you how to set up to 86 appointments. (has case studies to prove it!) -Increase Retail Sales- 15-20%. A major beauty store hired Rico to train there Cosmetic Sales team. In 7 days Their closing rate improved 20% -Increase sales , increase quality leads, improve employee engagement and turn your organization into a SALES & Lead generating MACHINE!
  • 9. Rico specializes in training (organizations, leaders, and individuals) how they can quickly increase closing ratios, lock in client loyalty and increase your sales team performance. Imagine having an Instruction Manual that showed you the specific steps to unlock the Secret Code of getting your prospect to buy more. Rico help teach how to quickly penetrate new markets, acquire new customers and create incremental revenue streams.
  • 10. He is also the Founder and Co-creator with his wife Andi, of Business University a three day boot camp teaching profitable and successful methods of business to the next generation of experts. Coaches, speakers, facilitators, sales professionals and business leaders have attended Business University and have turned their talent into income that has exceed their expectations.
  • 11. To whom it may concern; Rico's One Day Boot camp will teach you a lotlessons that most don't garner in a lifetime. But to me the most valuable lesson was that when we meet someone we only have a few seconds to get and keep their interest in what we do. Through drilling down with the group under Rico's guidance, I learned how to concisely convey what me and my business are about in a only seven words and capture favorable attention. I thought I knew what I was doing before the classnow I know I do. This alone was worth the cost to attend. Wal Hensl t ey Co-founder Dubl Deals www.dubldeals.com
  • 12. Rico is also a professional bilingual speaker who has taught and spoke internationally for fortune 500 corporations and business entrepreneurs. Rico is sought after speaker for his experience in delivering results in sales and customer service. Through his results driven training he shows organizations how to leverage the secret knowledge of The Client Nation to magnetically attract new clients and Drive Profits HIGHER.
  • 13. Rico is currently the CEO and founder of Pena Global a sales and presentation skills training firm that assist companies and organizations to EXCEED THEIR VISION by increasing their Income, impact and influence of their business in the market place.
  • 15. Boot Camps & On Site Training Connect with Increase Your ROI Results Driven Anyone you meet Sales Training Onsite Corporate Training Solutions Sales Training Boot Camps Behavior & Body language Certification Visit www.penaglobal.net or call Rico for a free consultation