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Risk Management For Professional Services
- 1. Researched By: Produced By: Enterprise Risk Management for Professional Services Employing effective risk management strategies for business optimisation Two-day masterclass 27 - 28 June 2006 Sydney Marriott Hotel This masterclass is designed for senior personnel in the Yours Masterclass Leaders professional services sector who wish to learn about and be include: updated on effective risk management strategies to maximise their organisations continued growth and success. Harry Rosenthal, Senior Specifically you will: Manager, Risk Management Unit, The University of New Be updated on developments in risk management (RM) in Australia today South Wales Hear case study examples from across the professional services sector Simon Frankin, Director, Risk Be updated on key topical issues including, latest regulatory Management, SSAMM and compliance standards, business continuity, e-business and labour management Management Consulting Be able to network and exchange vital information with key organisations Peter Sierwald, Senior Be given practical and professional advice on how to Consultant, Business integrate a successful risk management system into your organisation from the top down Continuity Services, SSAMM Management Consulting Simon Franklin Peter Sierwald Harry Rosenthal Supported By: Book before 26 May 2006 to receive your early bird discount!
- 2. Enterprise Risk Management for Professional Services Employing effective risk management strategies for business optimisation Two-day masterclass 27 - 28 June 2006 Sydney Marriott Hotel About the course facilitators: Simon Franklin, Director, Risk Management, SSAMM implementation and auditing of risk management programs. Robert was on Management Consulting. Simon is an accomplished the global risk management steering committee for AstraZeneca, which had consultant with over 13 years experience in Risk the mandate of reviewing global risk management standards, guides and Management, Corporate Governance, Business information systems. Based on the findings of this review, a global risk Continuity Planning and Disaster Recovery. He is a management program was developed and implemented. A key criteria of this Fellow of the Risk Management Institution of Australasia, program was that that it needed be effective yet simple enough to be a regular public speaker and has a Masters assimilated within each local business and therefore become a useful and degree in risk management. Before joining SSAMM, practical management tool. All objectives were achieved, with AstraZeneca Simon was a senior manager within Deloitte's Enterprise Risk Services receiving public acknowledgement for it's risk management program. To division and leader of their Business Continuity Management Practice. compliment this, Robert audited risk management programs throughout Simon has conducted a variety of complex consulting assignments in Australia, the Pacific and Europe. More recently, Robert has carried out a Australia, Asia and Europe. He has assisted organisations to review and similar role within Tower Australia Ltd. In his current role he utilised AS/NZ improve the way in which they handle risk management issues from both 4360 as the basis to develop the company risk management program. To operational and strategic perspectives. Most recently Simon has been date, the core elements of the program have been implemented with engaged by a number of Australia’s largest financial services and banking assessments being conducted by a number of organisations, including institutions to prepare for compliance with the Basel II Accord, Sarbanes- APRA. It each case the findings have been positive. To mirror programs Oxley Act and other financial services reform requirements. implemented for other organisations, Robert is currently maturing the program so that it becomes embedded within the organisation, is integrated Peter Sierwald, Senior Consultant, Business Continuity with existing systems and process and that it becomes enterprise wide. Services, SSAMM Management Consulting Peter is an experienced consulting professional and Michael John Gill, Senior Insurance Partner, Phillips Fox former Director of Deloitte Touche Tohmatsu. He is a Lawyers. Michael Gill is a Senior Insurance Partner with subject matter expert, with a career over 12 years Phillips Fox. His professional focus is insurance work focusing solely on Business Continuity Management. and he has practiced as a lawyer for over 35 years in all Peter has extensive public and private sector business aspects of insurance and reinsurance. He is a former continuity experience, working with some of the largest Chairman of Phillips Fox. He is a past President of the global organisations, state government departments and government Law Society of New South Wales and the Law Council agencies. Peter has developed and implemented a large number of business of Australia. He was the founding President of the continuity management strategies along with their associated policies; Australian Insurance Law Association. He is the Vice-President of the procedures and technologies. Peter has conducted a variety of consulting International Insurance Law Association and a current member of their assignments in both Europe and Australia. He has assisted organisations to reinsurance Working Party. He is the Independent Chairman of the Code review and improve the way in which they handle business continuity issues Compliance Committee for the general insurance industry. His other areas of from both operational and strategic perspectives. He is a Member of the expertise include compliance and regulatory issues, insurance and Business Continuity Institute (BCI) and Secretary of the New South Wales BCI reinsurance disputes and risk management. In addition to acting for Forum and a regular public speaker. insurers, reinsurers and intermediaries in Australia and overseas, he also provides expert advice to industry bodies, government and statutory Harry Rosenthal, Senior Manager, Risk Management authorities and also provides Unit, University of New South Wales. representation and high level commercial and strategies advice around Harry is currently employed as the Senior Manager of legislative issues. His arranges the Phillips Fox’s professional indemnity the Risk Management Unit at the University of New insurance program and is involved with risk management at Phillips Fox. South Wales, overseeing Insurance, Workers Compensation, OHS, Emergency Management and Darren O’Connell, General Manager, Corporate and Facilities, Vero Enterprise Risk Management activities for the University. Corporate. Darren is responsible for the management of three divisions of He currently lectures in the School of Safety Science at corporate – liability, property and resolution, providing the right liability UNSW on topics of Risk Management and Insurance. He holds a Master of insurance solutions and ensuring that businesses have sound quality Business Degree, from the Florida Institute of Technology, as well as management systems in place. Darren has been with Vero for 20 years. He Associate’s Degree in Risk Management from the American Insurance has held various roles that include underwriter, Local Office Manager (VIC), Institute. In addition he holds the professional designation of a Chartered Development and National Development Manager, Corporate. His Casualty and Property Underwriter (CPCU), with the American Insurance experience is mainly in the commercial and corporate insurance sector. Institute, one of the highest professional titles in the American insurance There are three divisions within Vero Corporate as follows: industry. Harry has over 25 years experience in risk management and claims Vero Corporate Liability - provides liability insurance solutions for administration in the utility, government and private sectors in both Australia businesses that recognise how a sound quality management system reduces and the United States. their liability exposures. Vero Corporate Property - provides expertise in property insurance Robert Oldfield, Risk Manager, Corporate Governance Division, Tower solutions for medium to large corporations. Australia Limited. Robert has wide experience in the area of financial and Vero Resolution - focuses on insuring a range of high hazard property operational risk management. He is currently the Risk Manager for Tower occupations in Australia. Australia Ltd. He has extensive practical experience in the development, Who should attend this event? Senior risk management personnel from the professional services sector including law firms, financial institutions, accounting, insurance, engineering, architectural and surveyors. This event will be pertinent to: Managing Partners, Company Directors, Quality Assurance Managers, Compliance Managers, Project and Planning Officers, Senior Managers in Human Resources, Finance, Insurance, Administration, Operations, and Client Services.
- 3. w w w. a r k- g r o u p . c o m Why is this masterclass pertinent to you? meeting the needs of customers, which will ultimately improve profits and shareholder value. In these days of increasing competitiveness, global uncertainty, and corporate accountability business leaders are faced with having to employ best practice At this highly interactive forum attendees will have the opportunity to network strategies to protect their organisations and in some instances their own and exchange ideas and share common experiences in organisational risk. personal assets. Amongst these strategies is risk management, which when Both at the corporate strategic level and at the day-to-day operational level employed effectively, will give organisations a better chance of survival. attendees will have the chance to hear from peer organisations how they are managing risk in their firms. Statistics show that 25% of company risk is uninsurable. No longer can organisations rely simply on a healthy insurance policy to protect themselves. Attendees will also learn what is happening in RM today, where the key risk Today it is imperative that organisations understand where their risks lay and areas are for professional services, how to identify and assess them, how they can best manage them. In depth analysis is required, followed by implement and integrate systems into the organisation. systematic step-by-step implementation and ongoing follow-up review and monitoring of those systems. Australia is considered ahead of many other countries in embracing RM, although it still has a long way to go. By attending this event participants will In the professional services sector, the client is a key driver for business take away vital and practical information, which can be directly applied to their success so effective internal risk management is vital to maintaining and organisations for optimal competitive gain. Day One - Tuesday, 27 June 2006 Day Two - Wednesday, 28 June 2006 8.45 Registration and refreshments 8.45 Registration and refreshments 9.15 Risk Management in Australia today – setting the scene 9.15 Strategic risk management – it all starts at the top Part One: Aligning RM plan with key business objectives What are the key risk areas facing the professional Reputation and branding – high-risk areas in today’s climate services sector today? Governance models Moving away from silo RM to an integrated and holistic approach Centralised and decentralised models Where does Australia fit globally? Where can RM add value to board decision making? Risk management operating models Simon Franklin, SSAMM Management Consulting Part Two: The regulatory environment – update 10.30 Morning refreshments and networking Increase in regulations and standards Compliance drivers 10.45 Implementing a risk management system from the top down Simon Franklin, Director, Risk Management, SSAMM Management Adopting a systematic approach to managing risks Consulting Understanding the context of your organisation Identifying ways IT can assist in improving implementation of risk 10.45 Morning refreshments and networking management methodology and strategy Integrating RM strategies into existing business processes 11.00 Risk management in the professional services sector Reviewing and monitoring systems A closer examination Robert Oldfield, Risk Manager, Corporate Governance Division, Tower Services to clients Australia Limited What are you trying to accomplish? The spectrum of risks facing your business and sector 12.15 Lunch and networking Frameworks for better understanding your risk profile Framing the issue – a logical method of viewing risks 1.30 Business continuity management – what is best for you? which promotes a rational risk management action plan How would you respond if disaster struck your organisation? Harry Rosenthal, Senior Manager, Risk Management Unit, University of NSW The business continuity process The business continuity plan 12.15 Lunch and networking Implementation and testing Standards and best practice guidelines 1.15 Identifying risk and developing a risk profile - the first key element Peter Sierwald, Senior Consultant, SSAMM Management Consulting of successful risk management What are the inherent risks, controls and residual risks in your 2.45 Afternoon refreshments and networking business? Estimating levels of risk and assessing them against business 3.00 Integrating risk management into the culture and philosophy of the objectives organisation Developing risk appetite Dealing with perception differences Tools and techniques for analysis Coping with adverse reaction to change Estimating the likelihood and consequences of risk Implementing ongoing education and training Simon Franklin, SSAMM Management Consulting Ensuring appropriate levels of recognition and reward are maintained To outsource or not? 3.00 Afternoon refreshments and networking The law firm culture Michael Gill, Senior Insurance Partner, Phillips Fox Lawyers 3.15 Forging a firm partnership between the insurer, broker and client Strategies to sell risk and not buy insurance 4.15 End of masterclass The impact of insurance industry regulation for best practice Establishing a viable business partnership Minimising the total cost of insurable risk and determining the `right' risk for a business Darren O’Connell, General Manager, Corporate and Facilities, Vero Corporate 4.30 End of day one The Business Continuity Institute (BCI) was established in 1994 to provide opportunities to obtain guidance and support from fellow professionals. The Institute provides an internationally recognised status in relation to the individuals experience as a continuity practitioner.The BCI currently has over 2,000 members in 45 countries.The wider role of the BCI is to promote the highest standards of professional competence and commercial ethics in the provision and maintenance of Business Continuity Management. The Aims and Objectives of the BCI are primarily to promote the art and science of business continuity management as well as defining, initiating, evaluating and communicating BCM thinking standards and good practice The BCI Representative for Australia is John Worthington and may be contacted at 02 8765 0085 or worthe@ozemail.com.au. Most States in Australia also have a BCI State Representative Full information on the BCI including joining instructions is at www.thebci.org
- 4. 4 ways to book SO-BD Fax back this form on ℡ Tel: +61 1300 550 662 aga@arkgroupasia.com Ark Group Australia Pty Ltd +61 1300 550 663 www.ark-group.com Main level, 83 Walker Street, North Sydney, NSW 2060 Enterprise Risk Management for Professional Services 27 - 28 June 2006, Sydney Marriott Hotel Membership Early Bird Discount Standard Pricing Book before I am a member of BCI and claim my $300 26 / May / 06 discount to attend. (cannot be used in conjunction (expires 18 / May / 06) e with any other offer) (cannot be used in conjunction with any other offer) $2395 + GST Save $200 Save $300 = $634.50 $2195 + GST $2095 + GST =$2414.50 =$2304.50 Organisation Name Address Postcode Phone Fax Name Job Title Email Address Delegate 1 Delegate 2 Delegate 3 Delegate 4 Signature I have read and accepted the booking conditions Event Venue and Accommodation Please note: Payment must be received in full prior to the event to guarantee your place Preferential rates are available at the Sydney Marriott Mastercard Visa American Express Hotel. Please contact the hotel directly to make your reservation, quoting ‘Ark Group Australia’ as your Card number reference. Sydney Marriott Hotel 36 College Street Expiry date SYDNEY NSW 2000 Ph: 02 9361 8400 Cardholder’s name www.marriott.com Cardholder’s signature Payment enclosed (Cheques should be made payable to Ark Group Australia Pty Ltd) Can’t make the event? Conference CD is available! Please invoice me If you can’t take full advantage of this event, the Booking conditions conference CD gives you a useful record of the 1. Bookings can be submitted at any stage prior to the event, subject to availability. A limited allocation is being held and booking early is therefore recommended. presentations made at the event for your In the event of the booking not being accepted by Ark Group Australia the total amount will be refunded. 2. Payment must be received in full prior to the course. reference. The CD is made available after the event at 3. All speakers are correct at the time of printing, but are subject to variation without notice. 4. If the delegate cancels after the booking has been accepted, the delegate will be liable to the following $595 plus GST. cancellation charges: Cancellations notified over 45 days prior to the event will not incur a cancellation fee. Contact: Kylie Chambers In the event of a cancellation being between 45 and 30 days prior to the event, a 20% cancellation fee will be charged. Tel: 1 300 550 662 For cancellations received less than 30 days prior to the event, the full delegate rate must be paid and no refunds will be available. Email: kchambers@arkgroupasia.com 5. All bookings submitted by e-mail, fax, or over the telephone are subject to these booking conditions. 6. All cancellations must be received in writing. 7. Ark Group Australia will not be held liable for circumstances beyond their control which lead to the cancellation or variation of the programme. 8. All bookings, whether Australian or overseas will be charged Australian GST at the prevailing rate at the time of booking. We occasionally allow reputable companies to mail details of products we feel may be of interest. If you do not wish to receive this service, please tick this box B016