This document contains summaries of presentations, awards, leadership skills, and customer service experience of Robert Hume. It describes him giving a well-received presentation to his class on economic recession. It discusses him receiving awards for competing in a group from 1990-1995 and being dedicated member of Cardinals Drum and Bugle Corps. It outlines him taking a leadership role and providing feedback to his group for a class project. It shares an experience of helping a customer with a photo machine and receiving positive feedback.
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Events of my Life
1. Events of my Life
ï‚–
Robert Hume
ca.linkedin.com/in/humerobert
2. Presentation Skills
Giving presentations is important in
having academic success and it is used in
business.
There are many students that don’t
like to speak in public, on the other hand I
like to present information and reports to
others. This picture shows me giving a
presentation in front of my GNED500 class.
I was presenting a report on the economic
recession, as well I prepared the slides for
our group report.
Overall, the presentation was
informative and the professor was satisfied
with the presentation and layout. We
received a grade of A+ on this presentation.
3. Awards
From 1990 to 1995 I was part of
an origination that travels to compete
in competitions amongst other
groups. This is me with my five year
award with my certificate of
competing in 1994. Being part of this
group for 5 years has provided me
with many skills and experience that I
have used to this day. While I was
competing I had to use teamwork
and provide others members with
support throughout competition.
In addition, I have learned to overcome different situations that could arise
with being in a competitive environment. I was happy to receive this award
because of my dedication to the organization for 5 years of service. Also I found it
was exciting to perform year after year and meet new people.
4. Customer Service
While working at the Real
Canadian Superstore as a department
manager, our priority is our customers.
There was a time where I
experienced an upset customer who
was having difficulty with the instant
picture machine. I approached the
customer and assure them that there
was nothing to worry about. I then
showed them the basic functions and
some advanced features. I also
watched the customer to make sure
that they felt comfortable.
When the customer received there pictures they felt really happy. The customer
thanked me for my help and patients. As well, the customer let the store manager know
about the experience she had.
5. Leadership Skills
Leadership skills that
I provide benefits my
group members and
myself. This is a picture
of me working with my
group members on a
formal report for our
English class. I appointed
myself as the group
leader and also made
sure that everyone was
working on a specific
part of the report.
I also scheduled meetings to put together our work and edit our report to present it to
the class. I followed up with my group members to make sure they where on the right track
and provided feedback to my group members. Overall, our report was very detailed and
provided lots of insight into our topic. Our professor was pleased to find our report to be
informative.
6. Awards
This is an award that I have
received while I was a member
of the Cardinals Drum and Bugle
Corps. This award signifies that I
was the most dedicated
marching member for the year of
1995. Throughout the summer
months, the Cardinals Drum and
Bugle Corps traveled throughout
Ontario and the USA competing
with other Drum and Bugle
Corps.
I was very honored to receive this award because I was chosen out of 60 other
members to receive it. Another fact is that I have been dedicated and hard working on
all aspects of performing in this competitive environment. To this day I feel so proud of
myself for being the member of the year for marching.