ronni schwartz_07.11.16
- 1. RONNI B. SCHWARTZ Maplewood, New Jersey 302-388-2864 rb.schwartz@comcast.net A highly competent HR and risk management professional with solid credentials, experience, and people skills. SUMMARY OF QUALIFICATIONS 16 years+ of experience in human resources risk management with Bank of America and MBNA America Outstanding organizational, written and verbal communication skills Exceptional corporate training skills Demonstrated success managing and working in partnership with all levels of management Innovative and persistent problem solver with proven ability to improve processes Background in customer-facing lines of business PROFESSIONAL EXPERIENCE BANK OF AMERICA Senior Vice President Major roles and accomplishments include: Senior Business Control Manager Staffing Operations February 2016 Present Manage audit and testing responses for internal and external audits and testing, provide deliverables and evidence of compliance. Includes planned and unannounced testing. Assist Staffing management team with proactively managing operational risk in the banks hiring process. Consult with teams to address questions and help evaluate risks with the requirements of laws, regulations and company policies. Includes identifying and escalating concerns promptly, creating and executing action plans to balance business needs with risks. Monitor new laws and regulations impacting hiring; identify related risks and supervise action plans. Create and facilitate education sessions to drive compliance. Risk and compliance leader for major Staffing initiative to transition from Taleo applicant tracking system to Workday Recruiting tool. Consulted on risk related concerns, assisted with designing business requirements, system configuration and reporting. Currently participating in testing of initial configuration of the system. Address executive level inquiries concerning Staffing processes. Senior Operational Risk Manager Staffing Operations February 2006 February 2016 Managed U.S. work authorization which included ownership of the I-9 and E-Verify policy and U.S. immigration program. Supervised the enterprise vendor manager for contracted I-9, E-Verify and immigration sponsorship services. Maintained the relationship with immigration legal counsel, provided subject matter expertise for Staffing and HR teams. Supervised RFP for I-9 and E-Verify services in 2014 (led the RFP twice previously). Partnered with internal and external subject matter experts and counsel to understand operational risks of potential immigration reform. Conducted ongoing training for Staffing and HR on I-9, E-Verify and Immigration. Co-managed an immigration improvement project with internal Global Mobility team to evaluate and transform the program, including writing and conducting an RFP for global immigration services. Managed relationship with law firm contracted for sponsorship services, provided subject matter expertise for Staffing and HR team. Responsible for maintaining compliance with employer immigration requirements. Managed action plans to comply with regulatory requirements and internally identified risks. Owned the Staffing Compliance Program including management and oversight of Staffing policies, procedures, control plans and other documentation. Supervised the monitoring of Staffing risk metrics and dissemination of monthly metric dashboard. Managed employees; included hiring and performance management. Served as the Staffing compliance leader for five major mergers and acquisitions. Managed projects to obtain and assess I-9s and immigration sponsorship matters from acquired companies. Assisted with
- 2. RONNI B. SCHWARTZ PAGE 2 background check components as well. Ensured transition to Bank of America hiring compliance model by integrating purchased companies onto the Banks platforms for I-9s and background checks. Post-assessment, managed recollection of I-9s for acquired employees as needed. Implemented the use of E-Verify, a federal employment verification tool. Designed processes and coordinated training and communication for Staffing. Provided leadership in managing compliance and risk for EEO, OFCCP and ADA requirements. Risk Management Officer Personnel and Education Divisions January 2000 January 2006 MBNA America (acquired by Bank of America, January, 2006) Designed and managed all aspects of the self-audit program; audited new hire records, including I-9 forms, interview documentation, disciplinary actions, resignations and dismissals to ensure compliance with company policy and various federal laws. Targeted higher-risk teams and processes to reduce risks; traveled to all U.S. regional offices to conduct on-site risk assessments. Conducted ongoing education based on results. Created and managed a Suspicious Activity Report process to ensure compliance with Bank Secrecy Act requirements. Earned an internal award from the Compliance division. Managed the process for returned FBI fingerprint records for all new hires and vendors in the U.S. and maintained compliance with FDIC standards which helped minimize risk and avoid fines. Managed a compliance analyst with intense focus on quality of results, accurate reporting. Facilitated division-wide regulatory education classes and tracked results annually. Administered the departments information security program. Credit Compliance Manager April 1997 January 2000 MBNA America Designed, coordinated and facilitated all regulatory education for the Credit division. Researched and provided expert responses to inquiries regarding compliance and customer issues. Acted as liaison during audits, including those conducted by federal regulators; achieved strong results. Managed all compliance education efforts for Credit, Fraud and Collection divisions (U.S. Card). Additionally, held positions at MBNA America as Collection Representative, Senior Credit Analyst and Assistant Credit Manager from July 1993- April 1997. EDUCATION Bachelor of Arts, Interpersonal and Organizational Communication with minor in Political Science, 1992 University of Delaware, Newark, Delaware VOLUNTEER INVOLVEMENT Moms Demand Action member, Maplewood-South Orange, NJ (2016) Assisted with Board of Education election campaigns, Maplewood-South Orange NJ School District (2014-present) Jewish Learning Center Board, Congregation Beth El, South Orange, NJ (2015-present) Executive Board, Congregation Beth Shalom, Wilmington, Delaware ( Board positions, including President, of the Young Jewish Adults of Delaware (1998-2005) Participated in elementary school mentoring (1995-2000) Junior Achievement consultant (1999) Province Director, Advisor and founding President of house corporation for Alpha Epsilon Phi sorority at the University of Delaware (1993-1999) Big Sister for Big Brothers/Big Sisters of Delaware (1995-1996) KEYWORDS Business Control, Risk Management, Compliance, Corporate Educator, Human Resources, Audit, Work Authorization, I-9s, E-Verify, Immigration
- 3. RONNI B. SCHWARTZ PAGE 2 REFERENCES AVAILABLE UPON REQUEST