Route 11 Potato Chips, founded by Sarah Cohen in 1992, has navigated a competitive market with annual sales exceeding $16 billion for the U.S. industry, emphasizing quality over mass production. While struggling with the balance of its product line and the costs of slow-moving flavors, Route 11 has considered further cuts to increase cash flow despite potential risks to brand identity. Recommendations for improvement include better product knowledge, understanding market dynamics, and maintaining strong relationships with retailers and consumers.