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New Perspectives: Counter
Narratives and Co-tellership
Dr Ruth Page, University of Leicester
rep22@le.ac.uk; @ruthtweetpage
Introduction: New Directions....
 Counter narratives (Bamberg and Andrews
2004) and small story research
(Georgakopoulou 2007)
 Interactional contexts of social media
storytelling
 Wikipedia
 Interactions and macro-social identities
 Power relations in storytelling
Murder of Meredith Kercher
 Institutional power
 Competence of
police
 Evidence of anti-
Americanism
 Media sources
 Gendered
asymmetry
 Female deviance
 Sexualised and
sensationalised
 What happened?
Suspects
Knox as
villain
Knox as
victim
National
context
Wikipedia article
 High profile site
 Encyclopedia
 Represent neutrality
 Reflect not create
knowledge
 Selective summary
 Technology
 Delete as well as add text
 Highly transparent
 Controversy associated
with the article
 English Wikipedia article
first authored November
13, 2007
 Since been edited >9000
times
 >1000 distinct
contributors
 Deleted in 2011 and
rewritten
 Talk pages: 37 archives
(approx 187,000 words)
Two controversial narratives
 Reported events
 Crime and its aftermath
 Pro-innocence
 Pro-guilt
 Article creation
 Is the creation of the
article compliant with
Wikipedian principles or
is it imbalanced in
favour of pro-innocence
or pro-guilt?
Shared Stories and Counter Narratives
 umbrella term for stories
that are oriented to in
interactions as familiar
either because they have
been told in the past or
because the events
reported in them are
known to all or some of
the participants.
(Georgakopoulou
2007:50)
 Counter narratives
operate as a means by
which a single shared
story is disrupted
 Counter narratives can
themselves also be
shared
 Both shared stories and
counter narratives involve
multiple co-tellers
A multidimensional model of co-
tellership
 Herring (2007)
 Site architectures
 Norms and rights
 Semiotic resources
 Goffmans (1981)
footing
 Bells audience
design
 Single shared story
 Multiple,
incompatible
versions (Langlotz
and Locher 2012)
 Single or multiple?
 Involvement (Ochs
and Capps 2001)
Number of
tellers
Affiliation or
disaffiliation?
Medium
factors
What
participation
roles are
taken up?
Wikipedias pillars
 Wikipedia is necessarily collaborative
 No Original Research
 Verifiability
 Neutral Point of View
 Wikipedia aims to describe disputes, but not
engage in them. Editors, while naturally having
their own point of view, should strive in good
faith to provide complete information, and not to
promote one particular point of view over
another.
Production formats
 Animator
 Editors
 Authors
 Editors and Authors of
cited sources used for
verifiability
 Figures
 Persons involved in the
events
 Addressee
 Editors (Animators)
 Auditors
 Other Wikipedian
contributors
 Overhearers
 General viewing public
(including Authors and
Figures)
Asymmetries in co-tellership roles
Animators (Editors)
 Remain neutral and provide
complete information
 Generate the text of
Wikipedia
 Representation is
anonymous/pseudonymous
 Discourse Identity
 Hierarchy of Editors and
Administrators
Authors (of cited sources)
 Partial, providing a selective
account
 Precluded from generating
the text of Wikipedia (NOR)
 Representation uses real
names and nationality
 Transportable Identity
 Judged against criteria for
reliable sources
Architectures for narration
Article Front
Page
Page History Article Talk
Page
User Talk Page Dispute
Forums
High visibility Low
Figures and
Authors named
Editor details
provided by
default
Editors add their own signature
Counter
narratives of
the events
Counter
narratives of
the article
The Article Front Page
 Add new content with implies an
alternative version of events
 Counters events
 Complies with Wikipedias
principles
 Mignini (who was observing)
suggested that cuts to the front,
left and right of the neck must
have been caused by different
knives, but Lalli retorted that his
guess was those cuts were
caused by a single knife.[24] Lalli's
report on the autopsy was
reviewed by three pathologists
from Perugia's forensic science
institute; they differed from Lalli
in suggesting bruises indicated
sexual violence and an attempt to
immobilise Kercher by her
attackers or attacker.[25]
Medium-specific strategies
Deletions Reversions
 An editor must not perform
more than three reverts on
a single page  whether
involving the same or
different material  within a
24 hour period. An edit, or
series of consecutive edits
that undoes other editors
actions  whether in whole
or in part  counts as a
revert.
The Article Talk Page
 Focus on the edits made to the article
 Retrospective
 Prospective
 Edit summaries
 But alleged events also retold (embedded as
illustrative evidence)
Turn-by-turn countering
(events of the crime)
 In the June trial (A link to the transcript is in the 'transcript' section of this
talk article) she states that she did not know what an Italian container of
bleach looks like, had never used or bought it. I think then that the
assertion that she used it can't be stated as unbiased fact. So if it is still in
the article, it should be taken out. Admittedly I don't know the source of
the June 2009 trial transcript or its reliability. It is translated by someone
on a forum somewhere (see link).
 78.145.170.24 (talk) 23:07, 10 December 2009 (UTC)
 According to The Times of 19 Nov 2007,[1] till receipts found at Sollecito's
flat showed that he bought 2 lots of bleach, one at 8.30am on 2
November, and the second 45 minutes later. It seems surprising that Knox,
who was supposedly with him at that time, didn't notice him buying the
bleach.
 Bluewave (talk) 12:06, 11 December 2009 (UTC)
 (from
http://en.wikipedia.org/wiki/Talk:Murder_of_Meredith_Kercher/Archive_
5#Washing_machine_and_bleach)
Target 1: Criticise Source Material
 Bruce Fisher's book, Injustice in Perugia: a Book
Detailing the Wrongful Conviction of Amanda
Knox and Raffaele Sollecito, was removed from
the list of books because it was self-published (via
CreateSpace). It is Wikipedia policy that the use
of self-published sources as references for
Wikipedia articles is generally not appropriate.
 --Davefoc (talk) 19:15, 29 October 2011 (UTC
 http://en.wikipedia.org/wiki/Talk:Murder_of_Meredit
h_Kercher/Archive_36#Removal_of_Bruce_Fisher.27s
_book_from_the_list_of_books
Target 2: Criticise Author (of cited
source)
 I would like to propose the deletion of the
paragraph in which Judy Bachrach gives her
opinion on the Italian justice system. [...] I don't
believe that Bachrach, as a journalist for Vanity
Fair, has the appropriate standing to comment on
the Italian justice system; certainly not to a
degree to be included in a WP article.
 Karl franz josef (talk) 06:51, 6 December 2009 (UTC)
 http://en.wikipedia.org/wiki/Talk:Murder_of_Meredit
h_Kercher/Archive_4#Judy_Bachrach_paragraph
Target 3: Attack positive face of Editors
(Animators)
 This is extremely rude and arrogant not very nice of you
PilgrimRose. By all means give a link to another page of Wikipedia if
you wish but to cut and paste a section of policy AT THE HEAD OF
THE PAGE and try to interpret it to support your views is just wrong.
Please delete your post and try to lose some degree of
your arrogance possibly inappropriate emphasis. rturus (talk) 20:27,
8 December 2009 (UTC)
 Rturus, This is supposed to be a discussion about NPOV. Your anti-
American sentiments have no place in the discussion.... I do not
believe that your fears that Wikipedia is becoming too "U.S.A.
slanted" justifies trying to block the views of Americans who wish to
contribute to this article. Please read the policy on NPOV and try to
respect the rights of others, including Americans, who feel their
views should be included under NPOV policy. PilgrimRose (talk)
02:49, 9 December 2009. PilgrimRose (talk) 02:49, 9 December
2009
The User Talk Pages
 Target is Administrator-Editor
 Focus is the creation of the
article
 Warnings about retrospective
actions based on past
behaviour
 Counter narratives occur turn
by turn (post by post) between
one Editor and another
 He reported me instantly
without taking even a brief
moment to research what I
wrote. I highly doubt that
[name 1] would be standing
up for [name 2] if he didn't
share his views on the article.
In fact I have no doubt that
[name 1] would have already
reported [name 2] for his
actions if they disagreed with
each other. That is where the
problem lies. This behavior has
been seen over and over again
with this article.
Dispute forums
 Notice boards
 Incidents
 Edit Warring
 Arbitration committee
 Nominate an article for
deletion
 Requires consensus
(users vote)
 Decision based on
Wikipedian policy, not
numbers
 Influence not just
individual Editors, but
all Editors who might
want to work on an
article
Sliding scale of influence?
 Countering the content of the article
 Adding contrasting material
 Removing or reverting material to create imbalance
 Countering the value of an Author
 Attacking an Editor (Animator)
 Criticising their behaviour > Criticising their identity
 Constraining their behaviour (Blocks and Bans)
 Prevent all Editors from working on an article
 Deleting the article
Conclusions
 Value of a multi-dimensional model of co-tellership for
counter narratives
 Wikipedian principles influence co-tellership
 Separation between Animators and Authors
 Architecture of Wikipedia presents countering in different
ways
 Position us as consumers or creators
 Flat hierarchy v. Administrators and Editors
 Separation of real world and Wikipedian contexts
does not always hold true: process of reflecting
knowledge tells a complex story of national identities
Ruth Page's slides for AAAL 2014 on Counter Narratives and Wikipedia

More Related Content

Ruth Page's slides for AAAL 2014 on Counter Narratives and Wikipedia

  • 1. New Perspectives: Counter Narratives and Co-tellership Dr Ruth Page, University of Leicester rep22@le.ac.uk; @ruthtweetpage
  • 2. Introduction: New Directions.... Counter narratives (Bamberg and Andrews 2004) and small story research (Georgakopoulou 2007) Interactional contexts of social media storytelling Wikipedia Interactions and macro-social identities Power relations in storytelling
  • 3. Murder of Meredith Kercher Institutional power Competence of police Evidence of anti- Americanism Media sources Gendered asymmetry Female deviance Sexualised and sensationalised What happened? Suspects Knox as villain Knox as victim National context
  • 4. Wikipedia article High profile site Encyclopedia Represent neutrality Reflect not create knowledge Selective summary Technology Delete as well as add text Highly transparent Controversy associated with the article English Wikipedia article first authored November 13, 2007 Since been edited >9000 times >1000 distinct contributors Deleted in 2011 and rewritten Talk pages: 37 archives (approx 187,000 words)
  • 5. Two controversial narratives Reported events Crime and its aftermath Pro-innocence Pro-guilt Article creation Is the creation of the article compliant with Wikipedian principles or is it imbalanced in favour of pro-innocence or pro-guilt?
  • 6. Shared Stories and Counter Narratives umbrella term for stories that are oriented to in interactions as familiar either because they have been told in the past or because the events reported in them are known to all or some of the participants. (Georgakopoulou 2007:50) Counter narratives operate as a means by which a single shared story is disrupted Counter narratives can themselves also be shared Both shared stories and counter narratives involve multiple co-tellers
  • 7. A multidimensional model of co- tellership Herring (2007) Site architectures Norms and rights Semiotic resources Goffmans (1981) footing Bells audience design Single shared story Multiple, incompatible versions (Langlotz and Locher 2012) Single or multiple? Involvement (Ochs and Capps 2001) Number of tellers Affiliation or disaffiliation? Medium factors What participation roles are taken up?
  • 8. Wikipedias pillars Wikipedia is necessarily collaborative No Original Research Verifiability Neutral Point of View Wikipedia aims to describe disputes, but not engage in them. Editors, while naturally having their own point of view, should strive in good faith to provide complete information, and not to promote one particular point of view over another.
  • 9. Production formats Animator Editors Authors Editors and Authors of cited sources used for verifiability Figures Persons involved in the events Addressee Editors (Animators) Auditors Other Wikipedian contributors Overhearers General viewing public (including Authors and Figures)
  • 10. Asymmetries in co-tellership roles Animators (Editors) Remain neutral and provide complete information Generate the text of Wikipedia Representation is anonymous/pseudonymous Discourse Identity Hierarchy of Editors and Administrators Authors (of cited sources) Partial, providing a selective account Precluded from generating the text of Wikipedia (NOR) Representation uses real names and nationality Transportable Identity Judged against criteria for reliable sources
  • 11. Architectures for narration Article Front Page Page History Article Talk Page User Talk Page Dispute Forums High visibility Low Figures and Authors named Editor details provided by default Editors add their own signature Counter narratives of the events Counter narratives of the article
  • 12. The Article Front Page Add new content with implies an alternative version of events Counters events Complies with Wikipedias principles Mignini (who was observing) suggested that cuts to the front, left and right of the neck must have been caused by different knives, but Lalli retorted that his guess was those cuts were caused by a single knife.[24] Lalli's report on the autopsy was reviewed by three pathologists from Perugia's forensic science institute; they differed from Lalli in suggesting bruises indicated sexual violence and an attempt to immobilise Kercher by her attackers or attacker.[25]
  • 13. Medium-specific strategies Deletions Reversions An editor must not perform more than three reverts on a single page whether involving the same or different material within a 24 hour period. An edit, or series of consecutive edits that undoes other editors actions whether in whole or in part counts as a revert.
  • 14. The Article Talk Page Focus on the edits made to the article Retrospective Prospective Edit summaries But alleged events also retold (embedded as illustrative evidence)
  • 15. Turn-by-turn countering (events of the crime) In the June trial (A link to the transcript is in the 'transcript' section of this talk article) she states that she did not know what an Italian container of bleach looks like, had never used or bought it. I think then that the assertion that she used it can't be stated as unbiased fact. So if it is still in the article, it should be taken out. Admittedly I don't know the source of the June 2009 trial transcript or its reliability. It is translated by someone on a forum somewhere (see link). 78.145.170.24 (talk) 23:07, 10 December 2009 (UTC) According to The Times of 19 Nov 2007,[1] till receipts found at Sollecito's flat showed that he bought 2 lots of bleach, one at 8.30am on 2 November, and the second 45 minutes later. It seems surprising that Knox, who was supposedly with him at that time, didn't notice him buying the bleach. Bluewave (talk) 12:06, 11 December 2009 (UTC) (from http://en.wikipedia.org/wiki/Talk:Murder_of_Meredith_Kercher/Archive_ 5#Washing_machine_and_bleach)
  • 16. Target 1: Criticise Source Material Bruce Fisher's book, Injustice in Perugia: a Book Detailing the Wrongful Conviction of Amanda Knox and Raffaele Sollecito, was removed from the list of books because it was self-published (via CreateSpace). It is Wikipedia policy that the use of self-published sources as references for Wikipedia articles is generally not appropriate. --Davefoc (talk) 19:15, 29 October 2011 (UTC http://en.wikipedia.org/wiki/Talk:Murder_of_Meredit h_Kercher/Archive_36#Removal_of_Bruce_Fisher.27s _book_from_the_list_of_books
  • 17. Target 2: Criticise Author (of cited source) I would like to propose the deletion of the paragraph in which Judy Bachrach gives her opinion on the Italian justice system. [...] I don't believe that Bachrach, as a journalist for Vanity Fair, has the appropriate standing to comment on the Italian justice system; certainly not to a degree to be included in a WP article. Karl franz josef (talk) 06:51, 6 December 2009 (UTC) http://en.wikipedia.org/wiki/Talk:Murder_of_Meredit h_Kercher/Archive_4#Judy_Bachrach_paragraph
  • 18. Target 3: Attack positive face of Editors (Animators) This is extremely rude and arrogant not very nice of you PilgrimRose. By all means give a link to another page of Wikipedia if you wish but to cut and paste a section of policy AT THE HEAD OF THE PAGE and try to interpret it to support your views is just wrong. Please delete your post and try to lose some degree of your arrogance possibly inappropriate emphasis. rturus (talk) 20:27, 8 December 2009 (UTC) Rturus, This is supposed to be a discussion about NPOV. Your anti- American sentiments have no place in the discussion.... I do not believe that your fears that Wikipedia is becoming too "U.S.A. slanted" justifies trying to block the views of Americans who wish to contribute to this article. Please read the policy on NPOV and try to respect the rights of others, including Americans, who feel their views should be included under NPOV policy. PilgrimRose (talk) 02:49, 9 December 2009. PilgrimRose (talk) 02:49, 9 December 2009
  • 19. The User Talk Pages Target is Administrator-Editor Focus is the creation of the article Warnings about retrospective actions based on past behaviour Counter narratives occur turn by turn (post by post) between one Editor and another He reported me instantly without taking even a brief moment to research what I wrote. I highly doubt that [name 1] would be standing up for [name 2] if he didn't share his views on the article. In fact I have no doubt that [name 1] would have already reported [name 2] for his actions if they disagreed with each other. That is where the problem lies. This behavior has been seen over and over again with this article.
  • 20. Dispute forums Notice boards Incidents Edit Warring Arbitration committee Nominate an article for deletion Requires consensus (users vote) Decision based on Wikipedian policy, not numbers Influence not just individual Editors, but all Editors who might want to work on an article
  • 21. Sliding scale of influence? Countering the content of the article Adding contrasting material Removing or reverting material to create imbalance Countering the value of an Author Attacking an Editor (Animator) Criticising their behaviour > Criticising their identity Constraining their behaviour (Blocks and Bans) Prevent all Editors from working on an article Deleting the article
  • 22. Conclusions Value of a multi-dimensional model of co-tellership for counter narratives Wikipedian principles influence co-tellership Separation between Animators and Authors Architecture of Wikipedia presents countering in different ways Position us as consumers or creators Flat hierarchy v. Administrators and Editors Separation of real world and Wikipedian contexts does not always hold true: process of reflecting knowledge tells a complex story of national identities

Editor's Notes

  • #4: The case study I will touch on briefly today is the controversial crime that attracted international attention from the media when it took place in 2007 and over five years later continues to provoke heated debates.For those of you not familiar with the case: the MoMK has from the outset generated many narratives which contrast with each other in how they report the events of the crime and its aftermath:First, there are different accounts of what happened which contrast in terms of who is depicted as responsible for the crime. Four suspects originally accused (Knox, Sollecito, Guede, Lumumba) each gave different accounts of the night of the murder, two suspects gave accounts which they later retracted.Controversy surrounding one suspect in particular: Amanda Knox in the European press in 2007 was cast as the villain depicted in a way that evoked stereotypical sexualised and sensationalised presentations of her in line with deviant female criminalityBut this narrative was contested as an example of anti-Americanism and a counter narrative of Knoxs innocence (in which she was positioned as the victim of salacious reporting from the European media and of maltreatment from the Italian criminal and legal system) began to meerge.Clearly, which narrative is regarded as the dominant account and which is the counter narrative depends on your context: from an American perspective, the counter narrative is the story of Knoxs guilt, but not from an Italian perspective this is the dominant narrative (the counter narrative being instead one of her innocence)The difference in these cultural perspectives and how the counter and dominant narratives have changed over time can be traced through examining the evolution of the wikipedia article which documents the case.
  • #17: Say here that this is focused on the counter narrative of the article