This resume is for Satya Chari and outlines his professional experience and qualifications. Some key points:
- Satya has over 30 years of experience in business leadership, strategy, and IT services across multiple industries and geographies.
- He is currently the CEO of his own firm, Imagineering India, which provides strategic consulting services focused on opportunities between India and other countries.
- Past roles include regional leadership positions at large IT services firms Hexaware and Infosys, where he managed teams, grew new business, and implemented large transformation projects.
- Satya has expertise in sectors like IT, telecom, infrastructure, energy, and works with both private and public sector clients in India and other countries.
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S Chari - Business - 2016 October
1. Resume of Satya Chari Pg. 1 2012
Integrity, Values, Ethics, Clarity, Generosity Leadership, Mentorship, Intellectual Curiosity, Knowledge, CommunicationIntegrity, Values, Ethics, Clarity, Generosity Leadership, Mentorship, Intellectual Curiosity, Knowledge, Communication
Satya Chari
schari13@gmail.com
5, Chipping Hill Court, Wheelers Hill, Melbourne, Victoria 3150, Australia
+61 413 078 871
Business Leadership from Strategy to Measureable, Outcome-
based Execution
Pursuing the next generation value potential and possibilities amidst the new-age and
unconventionally evolving socio-political-behavioural landscape by comingling traditional and
contemporary Information Technology capabilities with the knowledge and learning from History,
Social Science and Liberal Arts through the lens of abstracts, intrigue and reason, a fearless inquiry,
a compelling journey beyond the obvious and known onto known-unknowns
Potential Value Match:
Drawing on my skills, experiences, curiosity and passion; imagineering the possibilities and potential of
technologies cross-pollinated with the teachings and knowledge from history, social science and liberal arts,
contrasting against the challenges and opportunities of the present and the unfolding, I list the following
scenarios as some of the potential areas where I can bring distinct value:
Pursuit of deeper and more insightful understanding of human behaviour pan varying classifications /
demography / persuasions and developments, with requisite skill with judicious application of
learning from history, behavioural economics, anthropology, ethnography, psychology and more;
leveraging ever improving dimensions and capabilities in Information Technology, Data Science,
Predictive Analytics, Pattern Analysis, Hypothesis Generation, Controlled Tests and Validation and
more towards unearthing of hitherto unexplored and unexplained causes and effects of challenges /
opportunities at large. Creation and management of new age and targeted solutions assisted by
contemporary and deeper insights of the theatres of actions, actors, motivators and influencers.
Search of insightful threads to formulate lasting and sustainable value agenda across the evolving,
agile and forever transient socio-economic-medley where the priorities, collaborations, allegiances
and affiliations are constantly churning in the continual centrifuge of primal-DNA and external
influences; all the while remaining realistic, responsive and agile enough to sustain the support of the
restless in the short-to-medium term (intermittent and directional successes) but with a firm belief
and focus on the long-term, above and beyond the noise and vicissitude of short-termism; a journey
beyond the debilitating and shrinking economic cycles and deferred costs.
Business seeks to pursue growth strategy in the promising but heterogeneous and complex
underdeveloped and developing markets; needs insightful, strategic and confident leadership, who
can comfortably bridge the cultural, policy, statutory and operational gap, supported by past
experience; where history, culture, emotions, structure of governance, decision cycles, value metrics
are distinct, often opaque and not necessarily laid-out to compliment linear execution.
Business seeks to strategize and implement growth-oriented, best practices-embedded and supply
chain-optimized Information Technology Services, leveraging people, processes and technology, in
particular in the new age world of 3.0 - heterogeneous, interconnected but loosely and
opportunistically coupled, aspirant but impatient, flexible as well as portable, where unconventional,
shorter attention span and commensurate expectations is the new-normal.
2. Resume of Satya Chari Pg. 2 2012
Integrity, Values, Ethics, Clarity, Generosity Leadership, Mentorship, Intellectual Curiosity, Knowledge, CommunicationIntegrity, Values, Ethics, Clarity, Generosity Leadership, Mentorship, Intellectual Curiosity, Knowledge, Communication
Business seeks experienced and safe hands to lead / drive cross-geo-demographic transformation
program consisting of internal and external partners / stakeholders and providers; collaborating,
cooperating and competing, often where primal as well as altruistic objectives play at the same time.
Information Technology Service Provider seeks to build and grow a focused industry practice or a
global account, nationally / regionally or globally, on the foundation of insightful strategy, business
economics and metrics-driven value differentiators.
Personality wise, I am a strong person with clear views and sound values; a proven mentor & coach, a team
builder with unshakeable integrity. I am comfortable building businesses right from visualisation, planning
through to solution articulation / positioning and consultative selling at every required level, right up to the
CXO suite / board.
With grown-up children who are well settled, I am fairly mobile, can travel frequently or for periods at a time
to locations, as needed. I have lived and worked in multiple geographies, including Asia, Australia, Europe,
Middle East and North America.
I will consider permanent employment / project / tenure / contract / term assignment and easily and
confidently move between people, culture, traditions and persuasions.
3. Resume of Satya Chari Pg. 3 2012
Integrity, Values, Ethics, Clarity, Generosity Leadership, Mentorship, Intellectual Curiosity, Knowledge, CommunicationIntegrity, Values, Ethics, Clarity, Generosity Leadership, Mentorship, Intellectual Curiosity, Knowledge, Communication
Summary of Professional & Personal Attributes
Satya has developed an enviable track record of success by bringing global and holistic perspective to assist
enterprises in their organizational goals, be they linear, step-growth or penetration of new-markets. Over the
years he has developed abilities to distil local and cross-border business, economic and cultural imperatives
to develop aspects of an enterprises long-term strategies with insightful consideration of the short-term
challenges and contingencies in the light of existing economic and market-specific challenges. As a
practicing leader and subject matter expert on Information Systems, Business Process Enablement and
Global Sourced Services, he develops the strategy maps, requisite market positioning and alliances and
executables, aligned to the organizational stretch capabilities and market opportunities, marshalling internal
and external associates to deliver on the agreed strategy; covering all aspects of the business from Sales to
Fulfilment, including Total Customer Care and P/L.
With deep and broad experience gained from a variety of industry sectors globally over 30 years, including
Banking and Finance, Insurance, Telecommunication and Automotive, the last several years have been
focused on building and delivering success to global enterprises with hands-on involvement in the
Transportation, Resources, Utilities and Energy sectors as the Business Leader of Industry Vertical. As an
example of his high-level strategic involvement, regular direct engagement occurs at the highest level within
the industry sector, typically at CXO and divisional head levels, education and interest groups, policy bodies /
makers and alliance partners.
Underscored by strong value system, firm belief in purpose of life, and unshakeable ethics, he has become a
global citizen, a leader, a coach and a mentor. Leading from the front, he is an individual who works very
effectively in multi-cultural and cross-geographical teams. His thirst for continuous education and currency of
knowledge ensures that he is knowledgeable of, and able to articulate current business issues and policy
development initiatives in relevant industry sectors with clarity and confidence. His ability to distil and
synthesize complex issues into relevant, contextual and metrics-based interaction in consultative
environment continues to enable his success in building lasting professional relationships with Industry
Leaders worldwide. Often, he is sought to simplify, articulate, explain and communicate from amongst multi-
dimensional imperatives, which may include political, historical, regional, cultural, demographic, business,
people and / or behavioural issues. Of particular interest and strength is his currency of understanding and
his ability to apply judicial choices to navigate within the principles & operative behaviour between developed
and developing world. This includes an understanding of the forces of market economics and central
planning and the possibilities and challenges of co-existence between nations, mature approach in advising /
choosing sustainable right place amongst possibilities, considering the value of understanding / alignment
vs. theoretical imperatives.
Here is someone who can help create and delineate a vision, define concrete goals and design and
implement the steps to ensure realization of the goals embodied in the vision.
4. Resume of Satya Chari Pg. 4 2012
Integrity, Values, Ethics, Clarity, Generosity Leadership, Mentorship, Intellectual Curiosity, Knowledge, CommunicationIntegrity, Values, Ethics, Clarity, Generosity Leadership, Mentorship, Intellectual Curiosity, Knowledge, Communication
Published on 際際滷-Share:
Imagineering India - Power Sector:
http://www.slideshare.net/schari13/imagineering-india-india-power-sector-2010
iCompass - imagineer the possibilities:
http://www.slideshare.net/schari13/icompass-imagineer-the-possibilities-realize-your-potential
iCompass - white paper:
http://www.slideshare.net/schari13/icompass-white-paper
Imagineering India - possibilities, realities, way-forward:
http://www.slideshare.net/schari13/imagineering-india-possibilities-realities-way-forward-the-essentials
India beyond the beaten path:
http://www.slideshare.net/schari13/india-beyond-the-beatenpath-1
I believe that:
http://www.slideshare.net/schari13/i-believe-that
India May, 2014 - the new beginning:
http://www.slideshare.net/schari13/india-may-2014-the-new-beginning
Imagineering skilled India:
http://www.slideshare.net/schari13/india-2014-applied-learning-vocational-skills-20140929
Imagineering India - Citizen CRM
http://www.slideshare.net/schari13/imagineering-india-citizen-crm
Imagineering India - multi-brand retail:
http://www.slideshare.net/schari13/imagineering-india-multi-brand-retail-in-india
India growth opportunities - 2016
http://www.slideshare.net/schari13/india-growth-opportunities-june-2016-62596596
Industry Verticals:
Information Technology and Services
Telecommunication
Infrastructure & Integrated Logistics
Resources and Commodities
Energy & Utilities
Telecommunication
..........
5. Resume of Satya Chari Pg. 5 2012
Integrity, Values, Ethics, Clarity, Generosity Leadership, Mentorship, Intellectual Curiosity, Knowledge, CommunicationIntegrity, Values, Ethics, Clarity, Generosity Leadership, Mentorship, Intellectual Curiosity, Knowledge, Communication
Professional Experience
2009 - Present
CEO, Imagineering India, Australia
- Specialized business services focused on driving specific and qualified opportunities with India
furtherdeliberate convergence of market, people, processes, resources, culture and decision dynamics
Worlds largest constitutional democracy, with 1.3 billion aspirant, progressive, confident and deserving citizens
with as many dreams & expectations; India, a member of the BRIC economy, offers unique and historic opportunities
to engage for long term mutual & multi-polar value partnerships, with its distinct history, culture & values, defining
her vision and character.
Imagineering India assists organizations from both India and the rest of the world in engaging for mutual value,
leveraging market potential via:
Insightful advice
Executable strategy
Professional initiative / engagement / project management
Imagineering India has committed professional services association with organizations focused on specific
technologies, horizontal services and industry verticals. With current insight into the priorities, progress and
challenges, relationships across the spectrum within India, people, process, culture, policy / commercial /
legal frameworks, socio-economics, decision dynamics of the developed world / capital markets,
Imagineering India assists realistic and value-centric ideas / offerings realize their potential sooner.
Presently, Imagineering India is engaged in advancing several initiatives. Among them: Infrastructure /
Resources / Energy sectors in India; IT / BPO organizations (Global Services Providers); Technologies, Best
Practices and Capital Market / Project Financing with stakeholders from around the world.
Successfully delivered consulting assignment to a Power Transmission Authority, a Government of India
enterprise on best practices in the area of High Voltage Transmission & Distribution.
Integrated Water Management Strategy for a State Government in India in association with a specialist
engineering / EPCC organization from Australia.
Successfully lead and delivered on the project of changes to the requisite law in the Department of
Transportation of India, both at central and state level to facilitate efficient deployment of fixed assets,
enabling estimated 20+% improvement in capital + supply chain management efficiency.
2015 - Present
Member of the Board at Annomap Technologies Pvt Ltd
A cloud hosted eDocument collaboration solution - Research / Comment / Annotate / Converse /
Conclude; all within your managed workspace with dynamic context settings, definable roles,
authorisation, audit trail, reporting and archiving on Real Time
Cloud hosted (public or private cloud) or within the enterprise infrastructure
Any document format, unlimited collaborators and mix of documents / images / drawings, local or
distributed participants, from within the organization or external stake-holders
With user defined dynamic context threads reportable with time-stamp, time-spent on project /
6. Resume of Satya Chari Pg. 6 2012
Integrity, Values, Ethics, Clarity, Generosity Leadership, Mentorship, Intellectual Curiosity, Knowledge, CommunicationIntegrity, Values, Ethics, Clarity, Generosity Leadership, Mentorship, Intellectual Curiosity, Knowledge, Communication
document / subject matter by user, groups, team and more...
2015 - Present
Member - Academic Council at Presidency College and Business School
Presidency University, Bengaluru, Karnataka, India
2010 - 2011
Hexaware Technologies Limited
Regional Vice President - Australia and New Zealand
Background:
Hexaware Technologies is a knowledge-based outsourcing / offshoring services business, a public company
listed in India and UK. With over 7,500 professional employees, Hexaware serves its global customers from
32 locations around the world. Key services include IT development / implementation / support and
maintenance services across select vertical and horizontal services.
Key Achievements:
Developed a market-specific business plan and execution strategy mapping the capabilities,
experience and potential vs. demand and competitive landscape, incorporating the overall
organizational strategic and investment imperatives.
Consolidated the key verticals and practices in the region, resulting in brand and first-recall in the
select practice in the industry vertical and related horizontal services.
Successfully initiated growth strategy into to SMB sector - a first in the market for the organization
into corporate business services.
Successfully expanded into the multi-year services contract with a large public-listed organization.
Lead the brand-building activities of the organization in the market through analyst and decision
maker briefings and industry conferences.
Built select alliances inline with the regional strategy with solutions providers and businesses to
complement offshore capabilities, sourcing diversity, competitive metrics and scale.
Coached and mentored the ANZ-based business development team.
2001 2009
Infosys Australia
Head Transportation, Resources, Energy & Utilities; Asia-Pacific
Background:
Starting as a member of the core-team which launched Infosys Australia, and following on from his major
successes in building Infosyss telecommunications business, anchored by Australias largest
telecommunications provider, and thereafter in the Automotive sector via the worlds largest automotive
supplier (based in Germany), Satya was asked to develop the vision and strategies to build a division
focused on the Transport, Resources, Utilities & Energy (TRUE) sectors within the Asia-Pacific region. From
a vision, with a curiosity on both Supply & Demand side, and with clarity of purpose supported by an
exceptionally well-defined strategy developed by Satya, this nascent division grew from a zero revenue base
to now delivering tens of millions of dollars per annum to Infosyss Australasian business.
Key Achievements:
Developed a vendor-partner-based outsourcing strategy for the largest telecommunication
organization in Australia; taking inputs from the business plan, synthesized best-practices from
telecom industries world-wide, and leveraging from the ETOM process model. Achieved acceptance
from both business and technology bodies from within the business. Multi-year IT&S transformation
program to align with best-in-class practices delivering 30% demonstrable savings from annual
Capex / Opex of more than AUD 1 billion. At the end of the 5-year term, more than 45% savings with
7. Resume of Satya Chari Pg. 7 2012
Integrity, Values, Ethics, Clarity, Generosity Leadership, Mentorship, Intellectual Curiosity, Knowledge, CommunicationIntegrity, Values, Ethics, Clarity, Generosity Leadership, Mentorship, Intellectual Curiosity, Knowledge, Communication
30%+ SLA improvement was realized by the customer. Worked closely and cooperatively with
several incumbent vendors and ISV community.
Successfully lead the Infosys response team to Telecommunication major outsourcing deal, with a
deal value > AUD 55 million annually over 5 years. Engagement renewed for the next 5-year term.
Transition from both internal and external service providers into steady state leading more than 600
professionals, spread across multiple geographies, and with a diverse cultural and professional mix.
Developed a best-practices-based IT effectiveness and optimisation strategy for the Germany-based
benevolent corporation, the worlds largest automotive supplier, addressing diverse geographical
and product businesses with a key ask: reduce the cost of IT&S by 20% without sacrificing current
SLAs; where ROI and ROC were measured against and beyond industry of relevance by the
Supervisory Board. Engagement included several initiatives covering Product Life Engineering
encompassing embedded software / hardware design and prototyping / SCADA & Control systems.
From existing spend on Opex / Capex of over 1.5 billion Euros, delivered cost savings in excess of
30%, employed best sourcing mix strategy. Later, this was folded into the companys captive, based
in India. Introduced a Shared Services model to drive Integration / design optimization / deployment
of functionally integrated common business processes, practices and technologies to cut waste,
duplication and opaqueness.
Developed a defined value proposition, which led to the creation and development of the business
relationship between Infosys and the Germany-based automotive organization, into multiple-
$millions of business over a period of 2+ years.
Developed IT&S + BPO transformation strategy for a global resource major.
Blue-ocean strategy focused on Transport, Resources, Energy and Utilities for the region: matching
the possibilities between external and internal imperatives, including competitive landscape,
leveraging various horizontal and vertical capabilities of Infosys.
Engaged with policy bodies, businesses and interest groups, at both the leadership (decision) and
influencer levels.
Built TRUE business from zero to sustainable and profitable multi-tens of millions of dollars practice
for Infosys, creating, articulating and effectively communicating mutual-value creation to
stakeholders (Customer, Organization, Market and Talent Pool). FY 09 revenue > AUD 67 million;
>500 people (Sales, BEF, Managers and Technical) engaged in the practice.
Service Level Regime, Commercial and Legal negotiation to mutually acceptable closure, spanning
several major deals and industries.
Delivered on all parameters of the agreed business strategy, including growth, brand equity,
customer acquisition and satisfaction, revenue and margin, employee satisfaction and talent
management.
Successfully delivered on the IT&S strategy for an Australian automotive industry, with operations in
Australia, Taiwan, South Korea and China.
Consolidation of ERP for a global Resources organization, over several business units and
geographies, solving issues that had resulted from multiple years of M&A.
Ensured that the core brand and value proposition of Infosys was maintained and strengthened. In
the process helped cross-leverage local progress into other regions.
1998 - 2001
Cambridge Technology Partners (CTP), USA
Partner & Senior Director Telecom, West Coast, USA
Background:
Led the West Coast Telecommunications practice. Responsible for practice strategy and execution, including
sales, delivery, customer management and the relationships with associates. Included: P&L responsibility.
Key Achievements:
Developed the West Coast Centric Telecommunications Practice Strategy in line with the
Telecommunications Strategy of the organization.
8. Resume of Satya Chari Pg. 8 2012
Integrity, Values, Ethics, Clarity, Generosity Leadership, Mentorship, Intellectual Curiosity, Knowledge, CommunicationIntegrity, Values, Ethics, Clarity, Generosity Leadership, Mentorship, Intellectual Curiosity, Knowledge, Communication
This addressed the market and opportunity landscape, organizational offerings and capabilities,
sales strategy, investments, delivery strategies (leveraging both local and global capabilities) with
agreed milestones and performance parameters.
Acquired and developed three major telecommunications / infrastructure services organizations as
customers.
Successfully led and delivered a transformation program to streamlet wireless and wire-line
interactions for more than two million customers. Program value to CTP was over USD40 million;
resulting in savings of over USD100 million to customer annually. This further enabled customer
stickiness and cross-selling capabilities of the organization.
During tenure, developed the business from around USD7 million to more than USD80 million.
Delivered on all agreed parameters of revenue growth, margins, people management, brand
preservation and consolidation. CTP was included in the leadership quadrant by Gartner in the IT&S
service providers to Telecommunications business.
Led a team of more than 400 professionals, including sales, solutions, management and technology.
P&L responsibility for the practice.
Returned to Australia, after Novell Corporation of USA acquired Cambridge Technologies Partners.
1997 1998
Hexaware Group, USA
AVP USA West Coast
Director - Alliances
Background:
Responsible for USA West Coast business; from Strategy to Execution; Business Development to Delivery;
People Development with P&L responsibility. Started the United States West Coast business for Hexaware
Technologies and developed into sustainable multi-million dollar business. Instrumental in forging the key
alliance between Hexaware and PeopleSoft, resulting in a dedicated development and support centre for
PeopleSoft within Hexaware. This grew to staff strength of over 300 professionals.
Key Achievements:
Successfully led and delivered millennium project to Princeton University, leading onsite and
offshore teams of over 100 professionals.
Successfully delivered the Student Administration process and systems transformation initiative to
Princeton University, leveraging onsite and offshore delivery model.
Developed further business for the organization from a major Insurance corporation based in New
York.
Developed US West Coast Business and National Alliance strategy for the organization, relocated to
the West Coast upon acceptance of the strategy by the management for execution.
Starting with three people on the sales front, developed West Coast business to USD 22 million in
revenue over two-year timeframe.
Forged profitable alliance with PeopleSoft (now an Oracle business), which currently engages more
than 300 professionals in the OSDC (offshore development center).
Forged profitable alliances with VeriSign, Cognos and several EDI businesses.
Led a team of more than 200 professionals including sales, BEF and technology, with complete P&L
responsibility for the West Coast business.
1994 1997
Kuwait Oil Company, Kuwait
Senior Systems Analyst / Principal Consultant
Background:
Key contributor with advanced perspective on IT&S methodology, processes and implementation to IS
leadership team.
Key Achievements
Lead several IT projects for the IT&S department of the company.
9. Resume of Satya Chari Pg. 9 2012
Integrity, Values, Ethics, Clarity, Generosity Leadership, Mentorship, Intellectual Curiosity, Knowledge, CommunicationIntegrity, Values, Ethics, Clarity, Generosity Leadership, Mentorship, Intellectual Curiosity, Knowledge, Communication
Introduced the SDLC methodology to IT department of the company.
Contributed to organizational IS initiatives, including package evaluation & implementation.
Evolved to be a reliable and knowledgeable professional for IS leadership / CIO
1992 1994
Lync Systems, Australia
Senior Analyst
Various contract positions with customers of Lync, including
TAB Victoria: Electronic hand-held betting system with EFTPOS capabilities
Telstra Customer account and billing systems
BDH Chemicals IT strategy
1987 1992
ANZ Banking Group, Australia
Senior Systems Analyst
Various projects including inter-branch reconciliation, inter-branch document management, Card Systems
package localization and implementation.
1985 1987
Lync Systems, Australia
Senior Analyst
Various contract positions with customers of Lync, including Billy Guyatts (retail), Jacques Martin
(superannuation), Paxus (insurance solutions).
1981 1985
Suvarna Industries, India
Analyst Programmer / Senior Systems Analyst
1979 1981
ORG Systems, India
Analyst Programmer / Systems Analyst
Education
1974 1979
Manipal Institute of Technology
Bachelor of Engineering Electronics & Communication
References
Available upon request