SaaS ITSM for the CIO
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A short overview of the benefits of the SaaS model over the traditional on-premise model. You can view the full webcast, including a guest presentation by George Spalding of Pink Elephant, here: http://forms.axiossystems.com/LP=502
SaaS ITSM for the CIO
- 1. Introductions Martin Stewart Content Marketing Manager Axios Systems Connect: martin.stewart@axiossystems.com @itsmsavvy Itsmsavvy.blogspot.com uk.linkedin.com/in/martincv
- 2. SaaS ¨C What is it? * A means of delivering value to customers by facilitating outcomes customers want to achieve without the ownership of specific costs and risks
- 3. Zero Infrastructure +0
- 4. Net-Native Mobile BYOD
- 5. A.M. - Upgrades without projects +0
- 6. Simple Licensing License Management
- 7. COST Year 1 Year 2 Year 3 Year 4 Year 5 Year 6
- 8. The Evidence February 2012 ¡°Planning Road Map: Adopting ITIL¡± ITSM Professionals Are Less Satisfied With Traditional Service Desk Tools Than SaaS