This document summarizes the social media project done by a team for Sabzee Food Truck. The team developed 5 categories of social media posts including Afghan culture, employee spotlights, event promotions, dish of the week, and promotions. They experimented with different types of posts and found posts with pictures of food and customer interaction performed best. The team worked to engage customers daily but struggled at times to create culturally aware content.
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Sabzee food truck final presentation
2. MEET SABZEES SOCIAL MEDIA TEAM
Joyce Eng
[Graphics]
Jordan DeAnda
[Facebook]
Melissa Bergman
[Twitter]
Jon Fernandez
[Twitter]
Carlos Mesquita
[Graphics]
Medina Wali
[Facebook]
Kristen Wirtz
[Account Manager]
3. THE PERFECT COMPANY TO DO OUR SOCIAL MEDIA PROJECT ON
Sabzee Food Truck is a family owned company that launched in 2014 to
provide the Bay Area with delicious Afghan Street Food.
They pride themselves in using antibiotic free meat to yield the best flavor,
while delivering more health-conscious meals.
The company has attracted a variety of customers in a short period of time,
and strives to build their clientele through various companies and events.
4. HOW WE NARROWED DOWN OUR MEDIA POST IDEAS
After deciding on our perfect company we began to brainstorm potential topics we would base
our social media posts off of.
We wanted to make sure we developed a stronger sense of branding for the company that
customers could relate to.
What does our brand offer to the community?
How will Sabzees customers connect with our social media posts.
After days of debating we narrowed down our ideas to five specific groups we would post about
that would help engage our audience.
5. CONTENT IDEAS WE BASED OUR MEDIA POSTS ON
Our 5 Categories:
Afghani culture
Employee testimonials/ Feature an employee every week
Events the truck is at or participating in
Dish of the week/ Customers favorite dish
Promotions/Asking for customer interaction
6. THE JOURNEY OUR TEAM WENT ON WITH SABZEE
At the beginning of taking over the social media sites for Sabzee Food Truck we were
experimenting with the types of posts that our viewers liked to see.
We looked at previous posts and saw what wasnt working for the company.
Our team noticed that more people were drawn to posts that included:
Pictures of the dishes the company served
When we gave the freedom to our customers to interact with the company, and name
dishes they had on the menu.
7. SABZEE SWOT
Posting content every day on
our FB and Twitter at the
same time
Broadening our customer
base
The ability to post content we
saw fit for our customers
without prior approval
The competition of other food
trucks
S
O T
W
11. SABZEE STRENGTH AND WEAKNESS
S T R E N G T H S
We developed content that engaged
with our viewers each day.
Encouraged customers to interact
with the company
Our media team created timely posts
that were scheduled when our
customers would be eating
lunch/dinner.
W E A K N E S S E S
Developing content that attracted a variety
of people to try our cuisine.
Times we were struggling to come up with
creative content based on ethnic or cultural
ignorance