際際滷

際際滷Share a Scribd company logo

Sales organisation of Neelkam and integration of SAP.

Download as PPTX, PDF
R
Rishi Gandotra

Structure build up and organisation structure of Nilkamal and its implementation of SAP with CRM tools for their sales force.

1 of 13
Downloaded 13 times
SALES ORGANISATION OF -Rishi Raj Gandotra
PRODUCTS -Rishi Raj Gandotra
NILKAMAL'S CORE BUSINESSES Material Handling Solutions Moulded Furniture Nilkamal Mattrezzz Nilkamal Home Ideas, the Home Furnishing Store @home, the Mega Home Store Retail Chain Bubbleguard solutions -Rishi Raj Gandotra
Number of Sales employees 700 sales employees in India. Separate sale organizations for different division. There is one C&F in all 20 city it operates. Each sales employee is empowered it SAAS technology. -Rishi Raj Gandotra
Sales Organization Chart -Rishi Raj Gandotra
Description Vice presidents acts as a head of all the departments including the Marketing Division. The Sales head acts as a chief officer of the Marketing Division. Zonal managers look after the 4 Zones of India. Regional manager have 2-3states under him. Each State has a branch endorsed to a Brach manager. Each branch covers a specific area headed by Area sales Manager. A sales officer covers 10 to 12 district while a sales executive working under him cover 3 to 4 district. Sales executive frequency of visit to each dealer in a territory is once in a month. He covers 10 to 12 dealers in day. -Rishi Raj Gandotra
Nilkamals attempt to boost the effectiveness of its sales people with Salesforce was being stymied by an inability to efficiently link the SaaS-CRM tool with Nilkamals ERP. -Rishi Raj Gandotra
Nilkamals businesses are driven by a 600-strong sales force spread across the country. As Nilkamals feet on the street, they meet with product managers from, say, a manufacturing company who would purchase plastic crates or other products from them. -Rishi Raj Gandotra
But Salesforce didnt have access to critical business information sitting within the companys ERP. And without that sales people had their hands tied. -Rishi Raj Gandotra
For a sales guy to be able to make a sale, he needs to know a clients latest delivery status, pending payments, etcetera. All of this information resided within the ERP,. As a result, despite having a cloud- based CRM model, Nilkamals sales found itself spending a disproportionate amount of time talking with managers at head office over lengthy, long- distance calls. That manual dependency negated some of Salesforces advantages. -Rishi Raj Gandotra
With a vision of empowering the sales team, Nilkamal purchased 200 Salesforce.com licenses for the companys key sales agents. But soon realized that Salesforce alone wasnt going to get the job done. Nilkamal, found a novel way to integrate SAP with Salesforce. -Rishi Raj Gandotra
For a sales guy to be able to make a sale, he needs to know a clients latest delivery status, pending payments, etcetera. All of this information resided within the ERP. -Rishi Raj Gandotra
Thank You -Rishi Raj Gandotra

More Related Content

Sales organisation of Neelkam and integration of SAP.

  • 3. NILKAMAL'S CORE BUSINESSES Material Handling Solutions Moulded Furniture Nilkamal Mattrezzz Nilkamal Home Ideas, the Home Furnishing Store @home, the Mega Home Store Retail Chain Bubbleguard solutions -Rishi Raj Gandotra
  • 4. Number of Sales employees 700 sales employees in India. Separate sale organizations for different division. There is one C&F in all 20 city it operates. Each sales employee is empowered it SAAS technology. -Rishi Raj Gandotra
  • 6. Description Vice presidents acts as a head of all the departments including the Marketing Division. The Sales head acts as a chief officer of the Marketing Division. Zonal managers look after the 4 Zones of India. Regional manager have 2-3states under him. Each State has a branch endorsed to a Brach manager. Each branch covers a specific area headed by Area sales Manager. A sales officer covers 10 to 12 district while a sales executive working under him cover 3 to 4 district. Sales executive frequency of visit to each dealer in a territory is once in a month. He covers 10 to 12 dealers in day. -Rishi Raj Gandotra
  • 7. Nilkamals attempt to boost the effectiveness of its sales people with Salesforce was being stymied by an inability to efficiently link the SaaS-CRM tool with Nilkamals ERP. -Rishi Raj Gandotra
  • 8. Nilkamals businesses are driven by a 600-strong sales force spread across the country. As Nilkamals feet on the street, they meet with product managers from, say, a manufacturing company who would purchase plastic crates or other products from them. -Rishi Raj Gandotra
  • 9. But Salesforce didnt have access to critical business information sitting within the companys ERP. And without that sales people had their hands tied. -Rishi Raj Gandotra
  • 10. For a sales guy to be able to make a sale, he needs to know a clients latest delivery status, pending payments, etcetera. All of this information resided within the ERP,. As a result, despite having a cloud- based CRM model, Nilkamals sales found itself spending a disproportionate amount of time talking with managers at head office over lengthy, long- distance calls. That manual dependency negated some of Salesforces advantages. -Rishi Raj Gandotra
  • 11. With a vision of empowering the sales team, Nilkamal purchased 200 Salesforce.com licenses for the companys key sales agents. But soon realized that Salesforce alone wasnt going to get the job done. Nilkamal, found a novel way to integrate SAP with Salesforce. -Rishi Raj Gandotra
  • 12. For a sales guy to be able to make a sale, he needs to know a clients latest delivery status, pending payments, etcetera. All of this information resided within the ERP. -Rishi Raj Gandotra