Sales Workshop
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The document summarizes a workshop on sales and negotiation processes. It defines negotiation as a willing process where parties can reach an agreement or disagree. It discusses keeping emotions separate from logical decisions and focusing on objectives and actions. Effective communication techniques are outlined, including active listening, asking questions, addressing customer needs, and using body language. The presentation section emphasizes keeping messages concise with repetition, visuals, and audience involvement.
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Website ¨C https://lembs.com/pmoschool
Youtube ¨C https://www.youtube.com/startuplviv
FB ¨C https://www.facebook.com/pmdayconference IT Companies in Magarpatta: A Thriving Hub of Technology and Innovation
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IT Firms in Magarpatta have transformed the region into one of Pune¡¯s most vibrant and sought-after technology destinations. Located in Hadapsar, Magarpatta City is a privately managed, self-sustained township that blends residential, commercial, and IT infrastructure with green and eco-friendly planning. The presence of leading software companies, excellent connectivity, and world-class amenities make it a hotspot for IT professionals and businesses alike.
Kenyan Msme Export Book by Dickens Aluha Mujumba
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A guide for micro-enterprises in Kenya who want to venture into export businessChapter 1 Introduction to Accountin1.6 plusone class first chapter (1) (1).pptx
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introduction to accountingWebinar: Why Odoo is a game-changer for Service Companies
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Watch the webinar: https://youtu.be/49xUiOHJwa4
Running a service business? Then you know how messy operations can get.
You¡¯re not selling products. You¡¯re selling time, expertise, and client satisfaction. That means your tools need to handle projects, people, planning, and billing - all in one place.
That¡¯s exactly where Odoo shines. Unlike traditional ERP systems, Odoo is built to support the unique workflows of service companies. From managing projects and tracking time to invoicing, signing contracts, and handling support tickets: Odoo brings everything together. No more jumping between a plethora of spreadsheets, tools, and inboxes.
With over 45 modules, Odoo grows with your business. Need CRM today, Helpdesk tomorrow? No worries, it¡¯s all connected. Plus, it¡¯s fully customizable to match the way your company works.
Wondering if it¡¯s a fit?
Join our 1-hour webinar where our Odoo expert Julien will walk you through the power of Odoo for service companies, complete with real-life examples from companies like yours!
What you¡¯ll learn:
? How Odoo streamlines the entire service lifecycle
? Key modules for service businesses: Project, Timesheets, CRM, Invoicing & more
? How reporting works within Odoo
? What makes Odoo different from other ERP systems
? When Odoo is a fit for your company (and when it's not)
? A demo where we guide you through the possibilities step-by-step
The APCO Geopolitical Radar Q3 2025 Edition
The APCO Geopolitical Radar Q3 2025 EditionAPCO
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Welcome to the APCO Geopolitical Radar (AGR), an overview of geopolitical risks posed to corporations operating globally. AGR reflects our understanding of the regional risks facing businesses and how these risks come together at a global level. It is intended as a baseline from which to develop strategies that navigate and mitigate these risks. This report looks at emerging issues for Q3 2025 and was published in April 2025. Our regional insights represent the best thinking of APCO corporate advisory practitioners. With more than 1,300 people across more than 30 global locations, our analysis draws on decades of experience and insights serving corporations that operate globally.
The APCO Geopolitical Radar Q3 2025 EditionElectronic Shelf Labels & Digital Price Tags in Delhi | Foodcare
Electronic Shelf Labels & Digital Price Tags in Delhi | FoodcareFoodcare llp
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Foodcare brings advanced electronic shelf labels and digital price tags to Delhi, transforming the way retailers manage pricing and product displays. Designed for modern retail environments, our solutions offer real-time price updates, reduce manual errors, and save operational time. These digital tags are ideal for supermarkets, grocery stores, pharmacies, and other retail formats looking to enhance efficiency and accuracy. With wireless connectivity and centralized control, you can update pricing, promotions, and product details instantly across multiple shelves. The high-contrast, energy-efficient displays ensure clear visibility for customers, improving overall shopping experience. Our labels are available in various sizes to suit different product categories and shelf designs. Easy to install and maintain, Foodcare¡¯s electronic shelf label systems provide a seamless upgrade to your store¡¯s infrastructure. Choose Foodcare in Delhi for smart pricing solutions that combine innovation, reliability, and professional presentation. Stay competitive with digital technology that simplifies retail operations. For more information visithttps://foodcare.co.in/electronic-price-tags-in-Delhi/Ad
Sales Workshop
- 1. Sales and Negotiation process Workshop summary Eldad Sayada, 2011 1 All Copyrights (C) reserved to Eldad Sayada & Widetech LTD
- 2. Agenda ? Defining negotiation ? Emotional Vs. Logical ? Communication levels ? Presentation ? Closing 2 All Copyrights (C) reserved to Eldad Sayada & Widetech LTD
- 3. Negotiation Successful negotiation: Classic definition ¡°A process to reach an agreement, where all parties¡¯ legitimate requirements are fulfilled, it is fair to everybody, and last for long¡± 3 All Copyrights (C) reserved to Eldad Sayada & Widetech LTD
- 4. Negotiation Cont. ? Legitimate requirements? ? Who decides what is legitimate ? Fair? ? Fair to me is not necessary fair to you ? Win-Win? ? A myth created by large corporations Remember: Our ability to change anyone position or belief is very limited. 4 All Copyrights (C) reserved to Eldad Sayada & Widetech LTD
- 5. Redefining negotiation ¡° A process, with two or more parties, willing to reach an agreement, where each party has the right to disagree.¡± Willingness* Process * Veto right 5 All Copyrights (C) reserved to Eldad Sayada & Widetech LTD
- 6. So, what we DO control? ? Our objectives ? Ours and not the customer ? Yet, seeing the customer ¡°view¡± ? Our actions ? In every engagement ? To every call or meeting That¡¯s all, and it¡¯s a lot! 6 All Copyrights (C) reserved to Eldad Sayada & Widetech LTD
- 7. Influential factors ? 4 factors; ? Time X 1, Energy x 2, Money x 3, Emotion x 4 ? There is always next step ? Save your ¡°ammunition¡± ? Use active listening ? Narrow down your ego ? No Vision ¨C no commission ? Strength the customer vision 7 All Copyrights (C) reserved to Eldad Sayada & Widetech LTD
- 8. Emotional Vs. Logical ? 100% of early decisions are emotional ! ? Very powerful, but dangerous ? Progress achieved by logical decision ? ROI, personal, organization, ? Accept ¡°No¡± as a customer privilege ? Teach yourself to say ¡°no¡±, calmly ? Never negotiate with yourself 8 All Copyrights (C) reserved to Eldad Sayada & Widetech LTD
- 9. Moving away from emotions ? Use effective questions ? Prepared in advance ? Use reflection techniques (IMAGO) ? Need Vs. Will ? Find a compelling event ? Express your will not your need ? Assumptions ? Get you back to emotions 9 All Copyrights (C) reserved to Eldad Sayada & Widetech LTD
- 10. Effective conversation ? Get intelligence ? Learn about your audience before ? What¡¯s their vision, interest, goals, ambitions ? Questions; Open Vs. closed ? Find the customer ¡°pain¡± and nurse it ? Use 80% of the time to listen We are all very smart, but can learn very little from ourselves! 10 All Copyrights (C) reserved to Eldad Sayada & Widetech LTD
- 11. IMAGO Technique ? Short cycle ¡°reflection¡± ? Repeat exactly the statement ? Ask to expand and feedback ? Show empathy ? People love to hear themselves ? Every customer is unique ? Use fresh approach every time, again and again ? Watch the body language 11 All Copyrights (C) reserved to Eldad Sayada & Widetech LTD
- 12. Body language ? Most of human communication happen in our sub conscious (93%) ? Be aware to; ? Tone, Eye movement, Body position, Hands, Legs, ?Imitation ? Smile brings smile 12 All Copyrights (C) reserved to Eldad Sayada & Widetech LTD
- 13. Human Communication 13 All Copyrights (C) reserved to Eldad Sayada & Widetech LTD
- 14. Example: handshake 14 All Copyrights (C) reserved to Eldad Sayada & Widetech LTD
- 15. Memory traps ? What impacts our memory ? Meaningful; Positive or negative ? Context to previous knowledge ? Repeated message ? Begin & end ? Why we forget ? WM, STM, LTM ? Time ? Fading ? Defocusing 15 All Copyrights (C) reserved to Eldad Sayada & Widetech LTD
- 16. The presentation ? Make a break after 30 min ? You may lose the audience attention ? Change subject, play video ? People remember; ? Visuals ¨C 25%, Verbal ¨C 15%, Text ¨C 10% ? Get involvement from the audience ? Surface disagreements Doesn¡¯t matter how much you cover ¨C what matters is how they feel about you! 16 All Copyrights (C) reserved to Eldad Sayada & Widetech LTD
- 17. Presentation Cont. ? Use customer terminology ? Make 4-5 points for a slide! ? Concentrate in 1-3 major messages ? No more, and repeat it ? Make sure you agree on the next step ? Do not overload information & details 17 All Copyrights (C) reserved to Eldad Sayada & Widetech LTD
- 18. Overloading 18 All Copyrights (C) reserved to Eldad Sayada & Widetech LTD
- 19. Summary ? The right for Veto ? ¡°No¡± is better than ¡°maybe¡± ? Take responsibility ? To our actions only ? Think solution ¨C not products ? For the customer objectives ? Narrow your ego, to be able to listen 19 All Copyrights (C) reserved to Eldad Sayada & Widetech LTD
- 20. Thank you! Eldad Sayada eldad@widetech.co.il +(972)54.80.81.810 20 All Copyrights (C) reserved to Eldad Sayada & Widetech LTD