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CRM Contender
Series
Salesforce vs. Sugar Sell: Is Sugar Right for You?
Housekeepin
g
 60-minute presentation with Q&A
 Type questions into the "question box" to submit
them throughout the presentation
 We'll send a copy of the deck and recording of the
webinar in follow-up emails after the event
Some key items before we get started
Meet the
Speaker
Vice President of
CX, BrainSell
Garrett
Hogan
Meet the
Speaker
Vice President of
Sales, SugarCRM
Dennis Smith
Agend
a 01 The State of CRM
02 Key Areas to Consider
03 Sugar Sell vs. Salesforce
04 Sugar Sell Demo
05 Audience Q&A
CRM is the BIGGEST and FASTEST
growing software market
worldwide.
 Expected to reach $82 billion
in revenue by 2025
 91% of companies with more
than 10 employees use CRM.
The CRM
Market
The Value of
CRM
1.Huge ROI
2.Reduce churn
3.Improved productivity
4.Smarter Selling
5.Enhanced customer experience
6.More accessibility to data
Key Areas to Evaluate
Right Fit
 Current state
 Budget/Cost
 Objectives
 Integrations
 Relationship & workflow management
 Reporting capabilities
 Deployment
 Industry-specific requirements
 Ease of use
 Flexibility & agility to scale
 Upgrades & enhancements
 Social networking & mobile accessibility
CRM Contenders
Sugar Sell vs. Salesforce
Features Overview
Overview
Customer Support  Case portal
 Phone support +$
 Unlimited support portal
 Phone support
Deployment  On demand
 Private cloud +$
 On demand
 Private cloud
Limitations  Data storage (10 GB)
 API limitations
 Data storage (60 GB)
 No API limits
Architecture  Apex  PHP
User Minimum  1  3 user minimum
Email Integration  Gmail
 Outlook
 Gmail
 Outlook
Email Integration
Mobile
Customer Journey
Management
Analytics
Pricing
CRM Publisher Version Price (user/month) Annual cost/user
Advanced $80 $960
Premier $135 $1,620
Professional $75 $900
Enterprise $150 $1,800
Unlimited $300 $3,600
Demo
Sugar Sell
Audience Q&A
Got questions? We have answers.
Special Offer
45-minute complimentary discussion
1. Review your current tech and processes
2. Identify opportunities to leverage automation and
data for optimization and scale
3. Document actionable next steps
CRM Optimization Audit
THANK YOU
FOR
JOINING US!
(866) 356-2654 growth@brainsell.com www.brainsell.com

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Salesforce vs. Sugar Sell: Is Sugar Right for You?