· What are the capacities that need to be built to do better business ?
· How does one induce capacity building in ones enterprise ?
· How much of capacity building should be personally monitored by CEO ?
· How will capacity building guarantee growth in business ?
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Saleskipathshala : Capacity building in Business - by Sanjay Singh
3. Sanjay Singh
CEO COACH &
GROWTH CONSULTANT
Business Development and Growth Strategies
C O R E C O M P E T E N C Y
MDP Faculty of IIM Kolkota
Mentors brands like ICICI, Godrej, Amway, LG
Electronics, Nestle, Lemken, Stewols
A C H I E V E M E N T S
4. Why build capacity?
Y O U R B U S I N E S S W I L L D O M O R E O N L Y W H E N I T C A N D O M O R E
5. 10%
G R O W T H I N E X I S T I N G B U S I N E S S W I L L H A P P E N
Only when your capacity to do business will grow by at least 25%.
6. Ability &
Capability
(ABILITY + CAPACITY) =
CAPABILITY
Perfect practice will make your perfect.
Only practice may lead you to mastery of
imperfection.
8. Are you stuck
up with
today?
W H O T A K E S C A R E O F T O D A Y ?
W H O T A K E S C A R E O F
T O M O R R O W ?
W H O T A K E S C A R E O F D A Y
A F T E R T O M O R R O W ?
10. Do you think
fresh, think
big & think
future?
D O I N G S A M E T H I N G S
D I F F E R E N T L Y
In last 6 months, what is it that you have
started doing differently.
D O I N G D I F F E R E N T T H I N G S
In last 1 year , have you done anything
different in your business?
D O Y O U T H I N K A B O U T
F U T U R E ?
Give a 3 minutes presentation on your
business 20 years down the line.
12. Do you believe
that you need a
team?
ARE YOU A TEAM MAN?
You or Your Team?
W H O W I L L M A K E Y O U W I N ?
Are you working on your business or are you
working in your business?
S E L F A S S E S S M E N T
13. Leadership Quality?
E X A M P L E
Do as I do?
It is never "Do
as I say?"
E M P O W E R
Everyone gets an
opportunity to exhibit
leadership skills. It has
nothting to do with
your designation.
E D U C A T E
Training your downline
is a an important part
of your leadership
quality .
E S C H E W
Always think about the
growth of your team in
your organisation.
14. T E A M W O R K
Every Team member is important.
T H I N K A H E A D
Pull the business with your thinking.
You are the engine and not the
coach.
D E C I S I O N M A K I N G
Deal in "Yes" or "No" only.
Ask all to discuss "problem" with
"proposed solution only"
T I M E M A N A G E M E N T
Invest in things which are important
but not yet urgent.
L E A D E R S H I P
Do as I Do?
I N N O V A T I O N
Think Fresh. Think New. Think Future.
16. CUSTOMER FEEDBACK?
How do you take customer feedback?
Do you assume that you know?
CUSTOMER CENTRICITY
How do you ensure that your processes
are customer centric?
17. ENABLE SIX SIGMA
This is no rocket science. Go for it!
LEAN MANUFACTURING
How much of Lean Manufacturing do
you understand and implement?
42. C A P A C I T Y T O
M A N A G E F I N A N C E
Working Capital Management
C A P A C I T Y T O
M A N A G E S E L F
Self Discipline
C A P A C I T Y T O R E T A I N
C U S T O M E R S
Customer Experience
C A P A C I T Y T O
M A N A G E
P R O D U C T I O N
Lean Management
C A P A C I T Y T O
A C Q U I R E
C U S T O M E R S
Market Outreach
C A P A C I T Y T O
M A N A G E C H A N G E
The Science of Change
Management
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