The document discusses various aspects of a firm's socio-cultural environment including levels of education, occupation, lifestyles, cultural traits and values, tastes and preferences, behavior, social networks, and social class. It provides details on education levels in the Philippines and the advantages of education for employers, workers, and a nation's economy. Occupation is defined in terms of work experience and socioeconomic status. Lifestyles reflect individual identity and cultural symbols. Core Filipino cultural traits center around social harmony and values of hiya and amor propio. Social networks and institutions govern social cooperation and behavior within communities. Social class refers to hierarchical social categories such as upper, middle, and lower classes.