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A case study on
survodaya pvt. Ltd.
DIFFICULTIES FACED BY USERS
 Stove Supporters
 Supporters were not suitable for the utensils used by
  Gujarati families.
 To solve problem, A local workshop was asked to
  manufacture a ring to fit the supporters at a price of
  Rs. 1.5 per piece.
 Stove Burner
 The burner had holds giving flames only on the
  sides, with no central flame. So, problem was faced
  to prepare certain gujarati dishes like chapati.
 Constant Attention
 Housewife       could  not    do    other     activity
  simultaneously. Because in case of overflow from the
  pan, the burner immediately got extinguished.
  Moreover, the burner holes could got blocked with
  the split food.
 More Matches
 The use of the gas stove involved frequent use of
  matches.
 Lighter could be designed to meet this problem.
 Apprehensions about Gas
 People feared fire and explosion. They believed that
  gas was poisonous.
 Elderly women opposed.
 Use of gas stove was resisted because of religious
  considerations.
 No Reserve Capacity
 On many occasion the gas went off in the midst of
  cooking a meal. There was no indicator to show the
  quantity of gas inside.
 To solve this problem transparent portion in the
  cylinder could be provided but the level of liquid gas
  would not indicate the length of the time the gas
  would last.
 Other alternative was to have a small cylinder along
  side the big one as a reserve.
To reduce the time between the receving
  notification and the delivery
 SPL could increase the staff and vehicles at the
  central office.
 Depots in different parts of the city.
 Could appoint sub-agents for quick delivery of
  cylinders.
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Sarvodaya pvt ltd

  • 1. A case study on survodaya pvt. Ltd.
  • 2. DIFFICULTIES FACED BY USERS Stove Supporters Supporters were not suitable for the utensils used by Gujarati families. To solve problem, A local workshop was asked to manufacture a ring to fit the supporters at a price of Rs. 1.5 per piece. Stove Burner The burner had holds giving flames only on the sides, with no central flame. So, problem was faced to prepare certain gujarati dishes like chapati.
  • 3. Constant Attention Housewife could not do other activity simultaneously. Because in case of overflow from the pan, the burner immediately got extinguished. Moreover, the burner holes could got blocked with the split food. More Matches The use of the gas stove involved frequent use of matches. Lighter could be designed to meet this problem.
  • 4. Apprehensions about Gas People feared fire and explosion. They believed that gas was poisonous. Elderly women opposed. Use of gas stove was resisted because of religious considerations. No Reserve Capacity On many occasion the gas went off in the midst of cooking a meal. There was no indicator to show the quantity of gas inside.
  • 5. To solve this problem transparent portion in the cylinder could be provided but the level of liquid gas would not indicate the length of the time the gas would last. Other alternative was to have a small cylinder along side the big one as a reserve.
  • 6. To reduce the time between the receving notification and the delivery SPL could increase the staff and vehicles at the central office. Depots in different parts of the city. Could appoint sub-agents for quick delivery of cylinders.