This document discusses the evolution of communication strategies from 2003 to 2008. It outlines how assumptions that members don't use the internet or technology needed to be modified. From 2003 to 2006 the focus was on developing an online audience outside of traditional members and engaging in tailored online actions. From 2006 to 2008, emphasis was placed on embracing new technologies like blogs, Facebook, Twitter, and text messaging as well as learning from models like the Obama campaign. The result was over half a million email opt-ins, an activist base focused on issues, and a department devoted to new media cooperation with campaigns.
3. Components of Conversation
Immediate discussion in
real-time
Requires skill in
interpretation (body language)
Opportunity
Oppo t nit to pi ot the
pivot
topic
4. The Benefits of One-on-One
Captive audience!
Emotional investment
Time to mobilise
5. Modifying assumptions
Our members dont spend time on the internet!
don t
Very few members have computers!
No one will give us their email addresses!
Who has time to do online actions?
How can we communicate effectively
without being there?
6. 2003 2006
Developing an active audience outside traditional union members and
allies
Tailor-made online actions
Aggressive database (re)construction
Cleanup, cleanup, cleanup
p, p, p
Training for locals and member activists
7. 2006 2008
BLOGOSPHERE
FACEBOOK
TWITTER
TEXT MESSAGING
OBAMA CAMPAIGN
8. Get with the times
Advanced training for communicators
Open up global possibilities
E
Engage brand-new allies
b d lli
Adapt effective models
9. Old thinking
Sheer size
Fast moving campaigns
I t
Interrupted di l
t d dialogue
Falling out of favour
Institutional organisation
10. 遜 million email addresses that affirmatively opt in (not bought)
Gathering cadre of activists on healthcare, immigration
healthcare immigration,
Employee Free Choice Act, social justice issues
Utilisation of new media post-Free Choice
post Free
Entire department devoted to new media
Cooperation with campaigns
(organisers, communicators)