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? 2014 ANTROP
84 000 patients spend 
460 000 unnecessary days 
€ 170 000 000 
? 2014 ANTROP 
The Swedish National Board of Health and Welfare (Socialstyrelsen) 2013
Bertil 
Bertil 
? 2014 ANTROP
? 2014 ANTROP 
65 
Then 
Now 
An aging population
More symptoms can be cured 
? 2014 ANTROP
Care is seen as production 
? 2014 ANTROP 
L?pande band bild 
Care seen as production
Care for individual symtoms ¡­ 
? 2014 ANTROP
¡­ instead of the patient as a whole 
? 2014 ANTROP
? 2014 ANTROP 
Service Design 
+ 
Health Care
? 2014 ANTROP 
We get stuck on the 
legislation ¡­
Humanised legislation 
? 2014 ANTROP
? 2014 ANTROP 
Negative experience Ambulance 
Ambulance Negative experience 
Bertil 80, multiple conditions: 
¡±I am not able to take care of myself at home¡± 
Bertil 80 years, multiple conditions: 
¡°I am not able of taking care of myself at home¡± 
Home care 
House 
Emergency 
Local GP 
Geriatrics 
Infection 
Cardiologist 
Surgeon 
May June July August
How can the care be 
coordinated better? 
How can more of the 
care be given at home? 
? 2014 ANTROP
Bild p? workshopv?gg 
? 2014 ANTROP
? 2014 ANTROP 
The VIP patients
? 2014 ANTROP 
My Medication 
? 
MOBILE GERIATRIC TEAM 
! 
ONE STOP CLINIC 
PATIENT & PRIMARY CONTACT 
My Visits 
2 
3 
32 41 21 My Contact 
Info !
? 2014 ANTROP 
SOCIETY PATIENTS 
HEALTHCARE 
PROFESSIONALS
? 2014 ANTROP
? 2014 ANTROP
Humanised legislation 
Creating value for quality of life 
? 2014 ANTROP
Bilder och namn p? oss som har lett 
arbetet 
erik.hammarstrom@antrop.se 
jonas.gumbel@svid.se 
anna.ingmanson@regeringskansliet.se

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