SDL_Brochure_US_Final
- 1. Espire develops and implements digital transformation solutions, that create consistent and engaging customer experiences. The resulting unified and personalized communications lead to greater brand loyalty and business opportunities for our customers. Enabling Exceptional Customer Experiences
- 2. Espires foundational strengths as a core technology company, combined with our specialization in designing solutions for Digital Experience Management (DXM) enable us to deliver an extensive portfolio of digital solutions that positively impact customer experience initiatives for your organization. Digital Experience Solutions from Espire, lead to better delivery of relevant and context-rich customer offers and communications. Espires Core Speciality In SDL Services The rich experience Espire has gained, while working with SDL products for over 10 years, enables us to appreciate your customer experience journeys with ease, thereby helping you to transform them using SDL as our main platform. Our SDL based services, pack the full power of SDL with our technology and DXM capabilities. SDL Discovery & Planning Services We work collaboratively with your marketers and strategists, to execute plans and recommendations for implementing digital transformations. Service Highlights Digital Transformation Roadmap Mobile and Social Strategy & Governance Content Strategy & Governance Data Disruption Mitigation SDL Hosting & Managed Services We guarantee that operations, health and performance of all your SDL assets are supported and monitored at all times, ensuring no downtime or slow-down of your websites and digital assets that are critical to brand and customer experiences. Service Highlights Applications & IT Infrastructure Managed Support 24x7x 365 Days Monitoring & Support Performance & Change Management Cloud Strategy & Enablement Web Portal Development, Testing & Deployment Web development & user experience teams from our in-house SDL Practice help re-invent your web/digital strategies, and align it with your business goals and objectives. Service Highlights Multi-lingual, Multi-location, Multi-channel sites with Dynamic Content Management Responsive and Adaptive sites Integration with Mobile Applications Communities and Affinity Programs Personalization and Localization Rich Media Management (video, audio & digital assets) Best practices in UX & UI Social Integration & Analytics SDL CMS Integration with CRM, ERP etc., SDL Content Migrations and Version Upgrades Regardless of the CMS platform you want to migrate from, or the legacy version of your SDL CMS, we have the capability to execute your project with ease, while ensuring no disruptions in your customers experience. Service Highlights Upgrade from SDL 5.x, SDL 2009, SDL 2011 to SDL Tridion 2013 SP1 Migrate from SharePoint, Kentico, OpenSource CMS to SDL Tridion CMS Re-usable Frameworks and Components Tridion Environment Scanning with Espires Proprietary Tool No Disruption or Corruption of Data SDL Digital Marketing Systems We help customers extend their customer engagement opportunities by implementing solutions using SDLs Digital Marketing Systems (DMS). Service Highlights Personalization Multi-lingual Communications Campaign Management and Analytics Customer Analytics Technology To Back Innovations In Digital Transformations
- 3. Agency Services Are You A Digital Agency? Team up with us, and take advantage of flexible and cost-optimized offers that we offer to Digital Agencies. We have over 10 years experience in executing complex customer experience and digital roadmaps for our global customers. We can collaborate with you to execute digital strategy for your end-client, starting from strategy and creatives to development, implementation and support. We work on a combination of off-shore and on-shore delivery models, along with frameworks for rapid deployment, that will ensure significant time and cost savings for you. With this partnership in place, you will be free to focus on front-ending with your customers and increasing your business generation efforts. Contact us now to learn about flexible & innovative engagement models that we offer to Digital Agencies. Espires Value Differentiators 損損 Over 10 years in Digital Xperience Management 損損 Over 10 years experience in SDL Implementation & Development 損損 Dedicated CoE for SDL 損損 Excellent references and case studies 損損 Competitive cost with flexible global delivery & engagement models 損損 Reusable frameworks & libraries for quicker TAT and cost reductions 損損 Global standards in Quality: Appraised at CMMI Level 5 Ver 1.3, ISO 27001:2005 & ISO 9001:2008 and ITIL process framework Customer Intelligence Channel Intelligence Measure Customer Value Social & Analytics Structured Interactive On-demand Documents Compliance Understand Customer Behaviour & Navigation Dynamic Content Sentiment & Influence Campaign Management E-commerce Multi-Channel Mobility Social Multi-Channel Customer Communications Management (MCCCM) Customer Information Management (CIM) Web Content Management (WCM) Document Composition Digital Xperience Management (DXM) CU STOMER EXPERIENCE MANAGEMENT (CX M ) CLOUD ENABLEMENT Espires Digital Experience Management Framework SDL Tools Web Content Management Customer Experience Management Dedicated SDL CoE 10+ Years Experience Community Frameworks - DD4T, SI4T, SS4T, WF4T Reusable Frameworks & Libraries CMMI Level 5 Ver 1.3 Appraised , ISO 27001:2005 & ISO 9001:2008 Flexible Global Delivery & Engagement Options Campaign Manager Analytics LiveContent SmartTarget Mobile Fredhopper Media Manager Implementation Upgrade/Migration Hosting Services Managed Support Services Campaign Management Customer Intelligence Structured Content Personalization Search Integration Mobility Solutions Online Shopping Experience Third Party Integration with SDL Helping you drive customer engagement opportunities that lead to more conversions and creation of business value
- 4. About Us Espire is a leading Information Technology services company, with specialization in Digital Experience Management (DXM) Solutions that transform customer experience opportunities. Within DXM we cover Web/Digital Content Management, Social, Analytics & Mobility, Multi-Channel Customer Communications Management, Digital Assets and Document Management. Other key IT services we offer include Application Development & Testing, Application Managed Services, Modernization & Standardization, Cloud Enablement, Product Engineering, Enterprise Applications & Integration and IT Infrastructure Management. Our industry and vertical focus extends to various domains such as Digital & Marketing Agencies, Print & Communication, Banking Financial Services and Insurance, Manufacturing, Logistics, Retail, Sports, Leisure & Travel, Utilities, Telecom, Staffing & Recruitment and the Computer Services Industry. Espire Infolabs has a global footprint and is part of the larger Espire business conglomerate with interests in IT Services, Infrastructure, Education and Travel & Tourism. With our collaborative approach to work and mature frameworks of delivery, we bring measurable benefits and a competitive edge to the business operations of our customers. From consulting, to implementation and deployment, we ensure that our customers expectations are met and exceeded. To learn more about us, please visit www.espire.com All information present here is the exclusive property of Espire Infolabs (Espire) and is subject to change without notice. Any unauthorized use of the content appearing here may violate copyright, trademark and other applicable laws. https://www.facebook.com/EspireInfolabs https://twitter.com/EspireInfolabs http://www.youtube.com/user/Espireinfolabsltd https://plus.google.com/+EspireInfolabsGurgaon/posts http://www.linkedin.com/company/espire-infolabs Vancouver New Jersey London New Delhi Gurgaon Singapore Sydney AucklandMelbourne Global Delivery Model CMMI Level 5 Ver 1.3 Appraised (Dev + SVC) ITIL Based Processes www.espire.com Espire Infolabs, US 2500 Plaza 5, 25th Floor, Harborside Financial Center, Jersey City, NJ 07311 Tel : +1 (201) 633-4723 | Fax : +1 (201) 484-7201 E-mail: sales.us@espire.com