This document discusses the potential use of Second Life for virtual reference services in libraries. It describes Second Life as an online virtual world where users interact through avatars. While Second Life could allow librarians to provide reference assistance to patrons, the document notes some potential downsides, such as patrons not using the platform, technical requirements, learning curves for users, and costs associated with maintaining a virtual presence. It raises questions about how to staff a virtual reference service and handle reference questions from users in Second Life.
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Second Life and Virtual Reference: Are We There Yet?
1. Second Life Virtual Reference:
Are We There Yet?
AALL Annual Meeting 2008, Session G-5
Meg Kribble - kribblem@nsu.law.nova.edu
Emerging Technologies, Reference, Instructional Services Librarian
Nova Southeastern University - Shepard Broad Law Center