Becoming a leader in information security can be overwhelming. As demand for security professionals increases, technical contributors find themselves thrust into management and leadership positions. Often these contributors feel poorly equipped for their new roles. Unfortunately, they grapple for answers, resources, and support in a haphazard way, lacking clarity or effective practices.
This presentation introduces the fundamental activities a new manager should adopt. It outlines a method of practice which produces professional value over time. It addresses the differences between technical contribution and management, and between management and leadership. The intended audience are those hungry for guidance, those starting to figure things out the hard way, and those who simply want to deliver outstanding value to their employers and the security profession.
Drawing from the teachings of management guru Peter Drucker and the extensive practical guidance provided by the _Manager Tools_ organization, this Management 101-style session bridges the gap for information security leaders without a corporate training program. The topics include concrete recommendations about how to develop ones team, build relationships, make decisions, and get results. If youre ready to meet others who are wrestling with similar issues and are driven to perform as a leader, lets get started.
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Security Management 101: Practical Techniques They Should've Taught You
2. SECURITY MANAGEMENT 101
OVERVIEW
Why?
Introducing the Fundamental Management Practices
Get to Know Your People
Communicate about Performance
Ask for More
Push Work Down
Execute
2
3. SECURITY MANAGEMENT 101
OVERVIEW
Be Productive with Your Time
Build Relationships
Make Effective Decisions
Leverage Strengths
Encourage Health for Yourself and Those Around You
Go Forward and Grow
3
5. PEOPLE DONT BUY WHAT
YOU DO; THEY BUY WHY YOU
DO IT.
Simon Sinek
SECURITY MANAGEMENT 101
6. SECURITY MANAGEMENT 101
WHY?
We NEED You
Are You Ready?
No Corporate Training Program? No Problem!
Management vs. Leadership
What is an Effective Manager?
Being Effective
6
7. THERE IS NOTHING SO USELESS AS
DOING EFFICIENTLY THAT WHICH
SHOULD NOT BE DONE AT ALL.
Peter Drucker
SECURITY MANAGEMENT 101
9. RANK DOES NOT CONFER
PRIVILEGE OR GIVE POWER.
IT IMPOSES RESPONSIBILITY.
Peter Drucker
SECURITY MANAGEMENT 101
10. SECURITY MANAGEMENT 101
INTRODUCING THE FUNDAMENTAL MANAGEMENT PRACTICES
4 Critical Behaviors
5 Practices for Effectiveness
The 10 Essential Practices
10
11. SECURITY MANAGEMENT 101
THE 10 ESSENTIAL PRACTICES
1. Start with why, then ask what must be done?
2. Meet one-on-one weekly with every direct report.
3. Adjust performance with frequent feedback, positive and
negative.
4. Develop your team by coaching and delegating.
5. Set clear goals and be disciplined in execution.
11
12. SECURITY MANAGEMENT 101
THE 10 ESSENTIAL PRACTICES + **BONUS**
6. Manage yourself by tracking your time.
7. Communicate effectively thereby building relationships.
8. Support decisions with a business-driven mindset.
9. Leverage strengths, yours and your teams.
10.Encourage health (mental, emotional, physical).
11.Journal and re鍖ect.
12.Read.
12
13. GET TO KNOW YOUR PEOPLE
SECURITY MANAGEMENT 101
14. SECURITY MANAGEMENT 101
GET TO KNOW YOUR PEOPLE
2. Meet one-on-one weekly with every direct report.
Break All the Rules
Meet One on One
Scheduled, Weekly
Take Notes
14
16. SECURITY MANAGEMENT 101
COMMUNICATE ABOUT PERFORMANCE
3. Adjust performance with frequent feedback, positive and
negative.
Behavior, not Intent
Address the Current
Encourage for the Future
16
20. SECURITY MANAGEMENT 101
PUSH WORK DOWN
4. Develop your team by coaching and delegating.
Free Your Calendar
Empower Your Team
Develop Your Successor
20
22. SECURITY MANAGEMENT 101
EXECUTE
5. Set clear goals and be disciplined in execution.
Focus on the Wildly Important
Create a Compelling Scoreboard
Translate Lofty Goals into Speci鍖c Actions
Hold Each Other Accountable
22
24. EFFICIENCY IS DOING THINGS
RIGHT; EFFECTIVENESS IS
DOING THE RIGHT THINGS.
Peter Drucker
SECURITY MANAGEMENT 101
25. SECURITY MANAGEMENT 101
BE PRODUCTIVE WITH YOUR TIME
6. Manage yourself by tracking your time.
Parkinsons Law
Know Your Time
Priority is Singular
Improve Incrementally
25
26. SUCCESSFUL PEOPLE SAY NO TO
ALMOST EVERYTHING.
Warren Buffett
SECURITY MANAGEMENT 101
28. SECURITY MANAGEMENT 101
BUILD RELATIONSHIPS
7. Communicate effectively thereby building relationships.
Practice Active Listening
Understand Your Audience
28
29. THE MOST IMPORTANT THING
IN COMMUNICATION IS
HEARING WHAT ISNT SAID.
Peter Drucker
SECURITY MANAGEMENT 101
32. MAKING GOOD DECISIONS IS
A CRUCIAL SKILL AT EVERY
LEVEL.
Peter Drucker
SECURITY MANAGEMENT 101
33. SECURITY MANAGEMENT 101
MAKE EFFECTIVE DECISIONS
8. Support decisions with a business-driven mindset.
Be Business-Driven
Diversity of Opinion
Elements of an Effective Decision
Measure and Revisit
33
34. THE PURPOSE OF A
BUSINESS IS TO CREATE A
CUSTOMER.
Peter Drucker
SECURITY MANAGEMENT 101
36. SECURITY MANAGEMENT 101
LEVERAGE STRENGTHS
9. Leverage strengths, yours and your teams.
Focus on Strengths
Compensate for Weakness
Diversity of Talent
36
38. SECURITY MANAGEMENT 101
ENCOURAGE HEALTH FOR YOURSELF AND THOSE AROUND YOU
10.Encourage health (mental, emotional, physical).
Be Proactive
Balance Your Life
Re鍖ect Regularly
38
40. SECURITY MANAGEMENT 101
GO FORWARD AND GROW
Find a Mentor
Progress Your Career
Practice Makes Perfect
40
41. THE BEST WAY TO PREDICT
THE FUTURE IS TO CREATE IT.
Peter Drucker
SECURITY MANAGEMENT 101
42. SECURITY MANAGEMENT 101
THE 10 ESSENTIAL PRACTICES
1. Start with why, then ask what must be done?
2. Meet one-on-one weekly with every direct report.
3. Adjust performance with frequent feedback, positive and
negative.
4. Develop your team by coaching and delegating.
5. Set clear goals and be disciplined in execution.
42
43. SECURITY MANAGEMENT 101
THE 10 ESSENTIAL PRACTICES + **BONUS**
6. Manage yourself by tracking your time.
7. Communicate effectively thereby building relationships.
8. Support decisions with a business-driven mindset.
9. Leverage strengths, yours and your teams.
10.Encourage health (mental, emotional, physical).
11.Journal and re鍖ect.
12.Read.
43
44. SECURITY MANAGEMENT 101
RESOURCES
The Effective Manager
The Effective Executive
Start with Why
First, Break All the Rules
The Four Disciplines of
Execution
Execution
44
Getting Things Done
Essentialism
Deep Work
Create Great Choices
Questions Are the Answer
Strengths-Based Leadership
The Daily Stoic